Nabhdeep Dhillon
**** ********* **, ***** ***** ON, N0R1A0 647-***-**** ac8t8v@r.postjobfree.com
Summary
* ***** ********** ** ********** sales and profits by managing accounts across Canada logically and consistently. Dedicated to building and retaining successful business relationships by superior service levels and personalized customer support.
Highlights
Expert in MS Office Strong Interpersonal/Communication Skills
Trained in First Aid and CPR Customer Oriented
Account Development Proven Sales Track Record
Risk Evaluation CRM Technology
Professional Experience
Business Account Development Representative (May 2016-Oct 2018)
Enterprise Holdings
Managing day to day activities for our business accounts across Canada via phone, email and internal databases. Updated business data in CRM/D365. Promoted our loyalty program to all accounts and their employees by providing benefits and information packages. Acquired over 200 loyalty memberships while at this position. Performed audits on new and existing business contracts to find loading errors. Obtained new leads through fact finding and networking events.
Assistant Manager (July 2013-Feb 2015)
National/Alamo Car Rental-Pearson International Airport
Managed over 50 employees at both terminals 1 and 3 at YYZ for 2 years. Responsible for opening the terminal and managing day to day rental needs of customers. Responsible for scheduling staff and maintaining correct fleet at both terminals as per upcoming reservations. Opening and closing of cash box each morning and closing shift. Achieved over 88% in SQI (Service Quality Index) for a consistent 3/6 and 12 month period. Achieved Elite Assistant Manager award 4 months consecutively.
Education
2012-Social Service Worker Diploma - Honors
Sheridan College-Davis Campus 2012, GPA 3.75
2004-Occupational Therapist Assistant (OTA)
2002-High School Diploma -Kipling Collegiate Institute- Toronto
References available upon request