DEEPTHI MOHANA KURUP

Contact : +1-651-***-****

ac8t8b@r.postjobfree.com

Professional Synopsis

* ***** ** ** ********** in various projects doing business Analysis, Design, Development, Maintenance and Production Support in Health care Applications.

Around 9+ Years of Mainframe Experience in business application development with Systems Analysis, Application Design, Development, and Maintenance with COBOL, JCL, CICS, DB2,IMS, VSAM and SAS

Experience in analyzing and reporting DB2 and CICS performance.

Performing in different roles as a Technical Lead, Senior Developer proficient in obtaining project requirements from user and manager, formulating the requirements into design specs, preparing system specifications, assigning tasks to team members, and tracking the progress.

Expertise in the Mainframe tools like TSO, ISPF, Endevor, Xpeditor, Abend-Aid and File-Aid.

Experienced in creating High Level Design, Detailed Design and Functional Requirement documents.

Strong skills in support activities, analysis, technical design, testing, trouble shooting for both batch & online application programs in mainframe applications.

Extensive knowledge in onsite offshore model of working.

Attained immense experience in usage of mainframe DB2 tools – SPUFI, File Manager for Db2 & QMF.

Strong Experience with CICS Transaction processing with DB2 application including Map/Map set creation.

Possess very good organizational, analytical, teamwork and Project management skills along with excellent interpersonal skills.

Having an Attitude of willing to learn, accept the challenging environment and confidence in delivering the results within timelines by constantly motivating the concerned teams to provide the best solutions to the clients.

Good experience working with offshore teams and ability to train the team members on process and technology updates in the project by conducting Knowledge sharing sessions and regular telecom meetings.

Scheduling/allocating/monitoring work among the team and being responsible for the successful delivery of the entire project/sub-project(s).

Core Competencies

Participate in solution requirements gathering

Create or modify system design specifications document

Designing, developing and testing applications

Support business acceptance testing and production acceptance testing

implementation support and post implementation support

Effective communication and interpersonal skill

Zeal for learning new technologies and methodologies

Active in Team building Activities

Leadership Quality

Problem analysis and troubleshooting skill

Adaptability and flexibility

CMMI awareness

Application support and maintenance

Tools Used

Endevor

Intertest (CICS Debugging Tool)

CA7 (Scheduling Tool)

File-Aid

REXX

SPUFI

Platinum

QMF

Abend-Aid

Easytrieve

Service Now

JIRA

Strobe

Fault Analyzer

Work experience:

Title: Tech Lead Client: BCBSMN US

•Duration: December 2009 to present

•Team size:65

•Domain: Health Care

•Technologies: Mainframe (COBOL, JCL), Procedures, SQL, VSAM and CICS

•Database: DB2, IMS DB

•Middleware: Message Queue (MQ)

•Responsibilities: Coding, Testing, Business Analysis, Debugging and Production support

•Subprojects handled : ITS claims processing- yearly releases,

•STAR claims processing-maintenance and enhancement work,

•Lower Environment Support,

•Highmark claims migration,

•Amerigroup Medicaid claims conversion projects.

Description:

Blue Cross Blue shield of Minnesota is a leading healthcare insurance company in the state of Minnesota(USA), providing healthcare plans to its members from past 40 plus years. IBM, as BCBSMN’s IT support vendor, is responsible to manage production support services for below applications of BCBSMN:

1.Pre-adjudication claims processing involving applications like Claims front end processing, transaction pre-process management etc.

2.Core adjudication processing which involves support to BCBSMN’s internal claims processing engine called “STAR”.

3.Post adjudication processing involving transaction post-process management etc.

On the whole IBM plays an important role in BCBSMN’s claims processing and adjudication.

Below are the Production support service activities that IBM is entitled to perform:

1.Application support

2.Incident management

3.Problem management

4.Change management

5.Service requests

Led transformation of data solutions in our enterprise data warehouse for our commercial and Medicare membership to new platform; created team, organized plan; listened and learned; resulted in scope for modeling and design of new warehouse landing framework.

Experience working with IMS DB/DC:

Being an application lead for IBM at BCBSMN, I have developed programs that reads/update/insert/deletes segments of IMS DB. I have also worked on CICS programs that accesses data from IMS database through MQs. Regarding IMS DC experience, I have basically supported IMS DC screens and have also worked on the maintenance work IMS DC programs under production support portfolio.

Project Responsibilities:

Participate in Solution Requirement gathering.

Create Design Specifications Document (DS).

Designing, developing and testing applications which includes

Review work of development team and responsible for code quality.

Easily recognize system deficiencies and implements effective solutions.

Resolving critical production issues.

Responsible of providing business communication

Interacting with Business leads for better understanding of the current system issues.

Impact analysis of the new requirement or change request on the existing programs initiated by the client.

Designing New Components using COBOL and DB2 Database design Concepts.

Performing functional testing and unit testing for batch and online programs using INTERTEST set up.

Identify and verify the impact based on the changes in downstream/upstream applications.

Prepare and review the Detailed design specification document

Coordinating the offshore activities and providing them guidance on day to day activities.

Performing Unit Testing and providing support for Integration and Regression testing.

Real time bug fix support during acceptance and end-to-end testing.

Participating in Internal Audits and External Reviews.

Involved in warranty Support for the releases

Certifications, Awards and Appreciations

•IBM Certification 000-730, DB2 9 Family Fundamentals.

•PSI Certification for Introduction to Healthcare

•PSI Certification for Inside Medical technology

•PSI Certification for Inside Healthcare Payers and Plans

•PSI Certification for Business of Healthcare Provider

•Healthcare Domain Certifications AHM-250 and 510.

•IBM certification for Agile Program and Operations Fundamentals

•IBM certification for Blockchain Essentials and Consulting Certificate

•Skillsoft Certification for The Big Data Technology

•Fundamentals of COBOL Programming (IBM Internal).

•Received top PBC rating for all 8 years at IBM

•Received Employee excellence award at IBM in 2016.

•Appreciated by client and PM for good performance in LEST and HIGHMARK migration.

Scholastics

B.Tech in Information Technology from Calicut University (India) with an aggregate of 70% (2009)

Secondary School Education from CBSE board with an aggregate of 85.4 (2005)

Higher Secondary School Education from CBSE board with an aggregate of 86.4(2003)

Declaration

I hereby declare that the information given above is true and to the best of my knowledge and belief.

Date: (Deepthi Mohana Kurup)

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