Cynthia E. Bigio
(c) 919-***-****
********@*****.***
COMPUTER SKILLS
Microsoft Office XP 2003, 2005, Microsoft Office 2007, 2013, Windows 10 2016
EXPERIENCE
Morgan Stanley Investment Management - June 2002 – September 2011
Executive Assistant/Office Management
• Support the head Chief Technology Officer (CTO) of the Global Investment Management
Information Technology (IMIT) Group and 5 Senior Executive Directors
• Manage (heavy) calendars for the CTO and Senior Executive Directors; communicate
with other Executive Assistants in different departments regarding scheduling of meetings
with their Senior Managing Directors, prepare presentations, using PowerPoint for IMIT
Global Staff meetings and Senior Management meetings; prepare presentations and
general memos using MS Word; use Excel for spreadsheets; answer (heavy) phones for
Executives, responsible for arranging complex travel arrangements for domestic and
international as well as prepare and complete expense reports in a timely manner
• Office Management for the department by answering questions regarding Firm policy and
procedures, gathered information through researching the Intranet and setup point-to-point
Video Conference calls for other locations, globally for IMIT; Create and update all IMIT email group
accounts by adding new employees and deleting employees who have transitioned to other areas of
the Firm or resigned; Communicate with Corporate Services regarding new hires activation of Blackberries
and Secure IDs, deactivation of resigned/terminated employees of Blackberries and Secure IDs
• Worked with Corporate Services regarding floor plans for the department and setup of desk locations for new
hires/consultants and department moves; assist visiting managers with office space or other needs
• Update Global Organizational Chart using MS Visio 2003 and converting into Adobe Acrobat, PDF format
• Ordered supplies and made sure the supply room is well stocked
• Continuous relationship with Security, Facilities, and the Mailroom to ensure prompt response
• Making sure employees traveling internationally for an extensive visit to work in other
Morgan Stanley offices, international travel documents are up-to-date – Passports, Visas,
and temporary Work Visas and setup of Corporate housing
• Record weekly work time in Project and Portfolio Management (PPM) system for Front
Point Partners, another group working for IMIT
Credit-Suisse -November 1996-November 2001
Corporate Communications
Administrative Assistant
• Media clip administrator; public relations/administrative support; weekly camera log maintenance
• Worked with the Executive Board on media relations; video processing; Media benchmarking
• Backup on internal broadcast to staff; backup on camera shots; coverage on heavy phone volume
Credit-Suisse -November 1996-November 2001
Real Estate Finance and Securitization Group
Administrative Assistant
• Support for the Small Loan Conduit group which consist of a Managing Director, Director,
Vice President and an Associate; backup support for the Senior Managing Directors
• Responsible for new commercial mortgage loans which involve client applications,
commitment letters, good faith deposits, obtaining client codes, funding loans, return good faiths
• Logging/keeping track of new loans in the pipeline database; support for heavy volume of phone calls
• Maintained calendar for the Managing Director and Director; planned and organized meetings
• Responsible for expenses, travel arrangements and coordination of conferences
• Handling general administrative duties such as faxing, filing, copying and vacation schedules
CSC Consulting & Systems Integration -December 1994 -October 1996
Administrative Assistant
• Primary responsibilities, supporting the New York Metro Practice (Telecommunications,
Consumer Products, Financial Services and SAP Practice); prepared presentations
• Education coordinator for the SAP Practice; proposals and handled general
administrative duties (Systems, Applications & Products); Assisted and supported two
Managing Directors and the Operations Manager
• Enrolled and prepared Consultants for systems application courses in the SAP Partner Academy
REFERENCES AVAILABLE UPON REQUEST