STACEY LEE, CAPM

SUMMARY

*+ years of experience driving product vision and project success in a client-facing role. Led community initiatives in a fast-paced environment that required on-site management and off-site travel. Recognized for excellent communication and problem-solving skills — with a strong sense of integrity. LONG ISLAND CHILDREN’S MUSEUM (LICM), GARDEN CITY, NY 2007-2018

40,000 square foot learning space dedicated to responsive enrichment, professional development, and community resources. Welcoming 4.8 million visitors since opening in 1993, and recipient of the National Medal for Museum & Library Sciences. PROJECT MANAGEMENT, PRODUCT DELIVERY — OUTREACH MANAGER 2013-2018

• Launched and delivered 25,000 programs leading a cross-functional team.

• Increased program revenue 50-80%, through opportunity assessment of new partnerships and buyer acquisition. Exceeded KPIs in satisfaction rate, efficiency, and year-over-year growth.

• Achieved unique positioning by researching market segmentations in the educational product space.

• Maximized workshop sales through well-defined buyer personas.

• Introduced a shared knowledge repository for organizational process assets. MARKETING STRATEGY — OUTREACH COORDINATOR

2011-2013

• Promoted to accelerate sustainable educational products and services.

• Optimized brand marketing through direct networking and media interviews. Collaborated with Marketing Development and Design teams on advertising.

• Reduced expenses 20% by developing and testing physical prototypes.

• Increased multicultural aims through active contributions to strategic intiative plan and cultural competence initiative.

EDUCATION & TRAINING — EDUCATION PROGRAMS COORDINATOR PRODUCT EVANGELIST — PROGRAMS EDUCATOR, TEMP. SUPERVISOR 2007-2011

• Increased existing client base to 300 locations, through direct referrals and customer personalization.

• Represented LICM at national conferences and network events, helping expand programs geographically.

• Led professional development to coach staff on best practices (Nanoscience Education, Reflecting on Practice, Cultivating Empathy)

• Managed customer feedback loop, prioritized issues, evangelized products. B.S. HUMAN DEVELOPMENT

SUNY Binghamton

2007

PRODUCT MANAGEMENT

General Assembly

2019

40-hour practical application of product

management skills. I led my own

mobile app idea through the product

lifecycle, determined key risks and

assumptions, conducted interviews,

communicated features in user stories,

and developed Lean MVPs.

CERTIFIED ASSOCIATE IN

PROJECT MANAGEMENT (CAPM) ®

Project Management Institute

Exp. 2024

APPLIED SCRUM FOR

PROJECT MANAGEMENT

University of Maryland, PM Center

2019

DIVERSITY & LEADERSHIP

DEVELOPMENT FELLOW,

ALUMNI FELLOW

Association of Science-Tech Centers

2011, 2014

One of 8 global applicants awarded

registration and travel to esteemed

conference. Mentored incoming Fellows.

S KILLS

Strategic thinking • Data Analysis

Customer outreach • Agile / Scrum

SQL • HTML • CSS • Slack • Trello

Balsamiq • Google Analytics

PROFESSIONAL EXPERIENCE EDUCATION

CERTIFICATES

917-***-**** ac8t2m@r.postjobfree.com LinkedIn: StaceyHLee

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