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Manager Executive Assistant

Paderborn, North Rhine-Westphalia, Germany
March 19, 2019

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Shida R. Weisman

**** ***** *******

Pilesgrove, New Jersey 08098

856-***-**** Home ● 856-***-**** Cellular ●

Professional Summary

RESULT-DRIVEN PROFESSIONAL with 30+ years of experience in operations, risk management, reporting and administrative support. Excellent analytical and problem solving skills. Able to work under pressure in fast-paced, time sensitive environments. Experienced in analyzing and streamlining operations to increase productivity, quality and efficiency. Strong contributions in driving organizational change and improvement. Committed to excellence, spearheaded restructuring and realignment of reporting initiatives and departmental policies in order to meet governmentally regulated compliance. Recognized, awarded and promoted due to being seen as a subject matter expert on numerous projects. Strong problem resolution skills; able to efficiently and effectively prioritize a broad range of responsibilities to consistently meet deadlines. Catalyst for change, transformation and overall performance improvement. Achieved reputation as a resource person, problem solver and turnaround manager. Strong communication skills, detail oriented and excellent time management skills. Ability to meet deadlines while maintaining a high level of accuracy. Effectively communicate results: graphically and verbally. Evolved/Improved the output of the group.

Organized, enthusiastic management professional; willing to hear new ideas and go the extra mile to improve performance. Possesses strong interpersonal skills; able to work efficiently with individuals on all levels. Demonstrated ability and maintained sound business relationships with clients anticipating their needs. Highly proficient in All Microsoft Office Applications (Visio, SharePoint, Access, Word, Excel, PowerPoint), Crystal Reporting 11, IP Analytics, QuickBooks and other accounting/financial software. Excellent web research skills and analytical abilities. Outstanding written and verbal communication skills. Professional Experience

TD Bank, N.A., Cherry Hill, NJ 2012-2018

Promoted to VP, Privacy Compliance Group Manager 2018 Managed assigned compliance functions and supported the development, implementation, and maintenance of a regulatory compliance program through compliance activities across various lines of business, banking offices, and operating departments.Interacted and provided guidance as the SME with senior management in assigned areas, developing, revising, and implementing policies and procedures to ensure compliance with privacy applicable laws and regulations. Employed various software applications and desktop tools to consolidate reported data and analyze information to detect potential privacy issues and concerns supporting the Chief Privacy Officer (CPO) and Chief Compliance Officer (CCO) in ensuring the Bank's compliance with all applicable federal rules and regulations. Promoted AVP, Senior Compliance Specialist in 2013; promoted to AVP, Privacy Incident Manager in 2015; Effectively and independently managed TD Bank's Incident Management Response Programs (Privacy Incident, Employee Snooping, Performance Integrity and HIPAA), as well as manage all privacy complaints for the US and cross-jurisdictionally as needed; Developed and trained business line on Privacy Event Response table top exercise which test the Bank's preparedness for a large scale privacy event. Vast breadth of knowledge of current and proposed US and Global privacy regulations including federal and state laws. Served as the Relationship Manager for multiple business lines and support project critical to the bank operations and growth such as automation of Privacy Impact Assessment (PIA) and Consumer Complaint systems. Developed process maps for TD's Annual Privacy Notice mailing process as well as the Incident Management Response Program. Represent US Privacy Office in all Business Unit Compliance meetings with Head of Consumer Compliance which required a deep understanding of all emerging and realized privacy risks to the overall Compliance team. Responsible for all privacy KRI reporting and business line monitoring at departmental, corporate and board reporting level including overseeing updated to all departmental policies, procedures and standards updated. Consumer Compliance Information Analyst II 2012-2013 Supporting the operations and continuous improvement of Corporate Compliance Program elements, including, researching analyzing and development of reporting. Responsible for identification of compliance related issues through evaluation of policies and practices, and development of alternatives for resolution. Responsible for information gathering and compilation of data for additional analysis or regulatory examinations/audits. Created and performed Training for Compliance Staff and Business Lines various components of the Corporate Compliance programs, processes, and procedures. Maintained databases owned by Corporate Compliance. Performed quality control reviews by developing reports and dashboards. Maintained department information on the Company Intranet and SharePoint. Managed functionality and data integrity of Corporate Compliance databases and vendor related databases. Nordstrom, Inc., Cherry HIll, NJ 2010-2011

Part-time Sales Associate

TD Bank, N.A., (formerly Commerce Bank, N.A.), Mount Laurel, NJ 2004-2010 Reporting Specialist/Report Writer promoted to Reporting Analyst in 2006. Promoted to Product Information Analyst II in 2008 Performed analysis with guidance on the reporting results e.g., comparing previous trends, analyzing and explaining new trends, drawing conclusions, and making recommendations. Thoroughly familiar with data, understanding reporting metrics used and able to decipher errors in data when present. Enforced a collaborative effort with other departments to address reporting concerns and ensure Resume - Shida R. Weisman

data integrity and common reporting methodologies. Produce and designed both ongoing and adhoc reports for Board of Directors, Sr. Consumer Lending Management, lenders and credit officers. Extracted data from the various lending MIS – D3000, Credit Management Database and Credit Insight - as well as other databases and systems. Manipulated data as required i.e., merge filter using Access, Crystal, or other database software. Ensured that data was accurate, complete, reconciled and directionally correct. Created tabular and graphical output that reveals the history in the data, facilitating management's understanding of risk and revenue dynamics. Functioned as a team specialist on more complex data sources and reporting tools, serving as a resource to other Group members. Designed, developed, enhanced, refined and maintained both applications and reports housed in Access, SQL and an in-house report-distribution platform (C-Port/Portico or Lotus Notes). Prepared daily, weekly, monthly and quarterly reports which included but where not limited to Lending Exceptions, Delinquency, Charge-off, Growth Comparisons, Production, Application and Decision Volume, Consumer Lender Performance, and responsible for publishing the Residential Mortgage and Retail Lending WOW! Business Line Performance Books.

Additional Functional Experience

Wheels Inc of NJ/Style Management, Pennsauken, NJ 2003 - 2004 Executive Assistant to President 20 vehicle medical and school bus transportation fleet Cobblestones Residential Health Care, Budd Lake, NJ 2000 - 2003 The Pines Inn, Branchville, NJ

Med-Port Medical Transportation, Budd Lake, NJ

Assistant to the President/Owner of 2 residential healthcare facilities and 10 vehicle fleet Van Go Medical Transportation, Inc, South Orange, NJ 1989 - 2000 Operations Manager over 30 vehicle fleet, 4 office employees and 25 drivers Education and Functional Experience

Certified Information Privacy Professional US (CIPP/US)

(In-progress, exam scheduled for 4/30/2019)

New England College of Business and Finance,Boston MA B.S Business Administration concentration in Banking and Finance Jan 2013-Present

GPA: 3.66

TD University, Mount Laurel, NJ

Lean Six Sigma White Belt (refresher), July 2018

Lean Six Sigma Yellow Belt, January 2013

Lean Six Sigma White Belt, August 2012

Training and Education, Inc., Moorestown, NJ

Certificates of Completion, 2004-2009

Advanced MS Office (Excel, Access, SharePoint and PowerPoint) Crystal Reporting 11

MS Visio

Time Management

Essex County College, Continuing Education, Newark, NJ Certificate, Medical Billing Specialist, April 1999 Essex County College of Business, Newark, NJ

Business Administration Certificate May 1989


International Association of Privacy Professionals (IAPP) Urban Leadership Forum, 2016 Fellow – TD Bank sponsored Urban League of PA, Supporter

TD Bank Volunteer Ambassador

TD Bank Special Olympics, Breast Cancer Awareness and United Way Champion Reference available upon request.

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