William Slaughter’s Resume
Contact Information
Email -**************@*****.***
Home- 502-***-****
Cell- 502-***-****
**** ******** ****** ********** **, 40203
A Little about Me;
I have many years of experience in the customer service field. I am very dependable, & believe that a good team is important. I am always ready to learn new things, and able to go above & beyond my duties to help improve myself, and to become an asset to the company. I would love to work for a company who will allow me to utilize my experience, advance my career goals & work ethics. I am confident that I will be a great asset to your company.
Education & Skills;
Waggener High School 1. Fast Learner
Class of 2014 2. I’m A Great Team Player but an Even Major: English Better Team Leader
GPA: 3.1 3. Strong Communication Skills
Previous Job Experience;
Call Center & Customer Service:
I.Adecco/Computershare – Mail Room & Dock Worker
Sort through & Scan incoming mail (registered, accountable, Proxy,etc) Into our System
Input Data into the system
Send/Mail information & packages to clients & our other offices internationally & domestically via delivery service (UPS, USPS, Fed Ex) or Email
II.Teleperformance USA – Debit/Credit Card Fraud Analyst
Answered incoming phone calls
Researched charges that appeared on customer accounts
Research money missing from customer’s account
Resolve issue that would arrive at fraudulent transactions
III.Aerotek/ADP: Enrollment & Data entry specialist:
Answered incoming phone calls from employees of different companies
Enter data into our systems
Enrolled customers into their employer’s company benefits
References;
Upon Request