Certified Nursing Mental Health
Resume:
Mercedita M. White
Mechanicsville, Maryland *****
**********@***.***
PROFESSIONAL EXPERIENCE
Certified Nursing Aid 09/1997-Present
Ashbury Nursing Home
Solomon Island, Maryland
As a certified nursing assistants (CNA) I serve as a conduit between patients, nurses, doctors and I communicate all issues to medical staff. My primary responsibility is to assist patients with their daily activities. Additionally, I have experience in administering medication however the core of my job is to provide intimate, hands-on healthcare to patients in medical settings, helping with bathing, dressing and the basic activities of life. In addition, my duties include; examine patients for bruises, blood in urine or other injuries/wounds, serve meals and help patients eat, collect information about conditions and treatment plans from caregivers, nurses and doctors documenting patients' status, take vital signs, answer patient calls, health issues and report to nurse.
Being flexible and learning quickly with only 2 CNAs on duty taking care of 20 patients duties involve bathing, dressing patients, serving meals, helping patients to eat, taking vital signs, turning or reposition patients who are bedridden, collecting information about conditions and treatment plans from caregivers, nurses and doctors, Providing and emptying bedpans, lifting patients into/out of bed, answering multiple patient calls and cleaning and sanitizing patient areas.
Excellent verbal and written communication. Among the many CNA skills, strong communication skills are one of the most important. CNAs must be able to communicate effectively with their client, as well as with the client’s family members, doctors, nurses, and other staff members. Clear and concise written communication is required when reporting and documenting a client’s wellbeing. Astute observation skills. One of the main CNA duties is observing the client’s day-to-day physical and mental health. Since doctors and nurses can’t be around their patients all the time, CNAs must keep a keen eye on their clients and report even the slightest changes
Ability to follow set rules and protocol. My CNA skills are the ability to follow rules so simple and basic, to the most important. Each senior care patient has a plan of care that must be executed by the CNA. Failing to follow the set protocol established in the plan of care puts the client’s health and well-being at risk and also increases the potential for liability, especially in an emergency. Time management and organizational skills. CNAs often work with limited supervision. Therefore, top-notch time management and organization are CNA skills that any employer looks for. Specifically, a successful certified nurse assistant should be able to prioritize one’s daily task, file paperwork and reports in a timely manner, and work independently and efficiently while maximizing one’s time.
House Keeper/Team Leader 01/1991-05/1997
Days Inn
Auth Road, Maryland
Performs cleaning duties such as sweeping, mopping, and scrubbing of floors and other surfaces.
Responsible for making sure that guest health is protected by always using the highest standards of cleanliness in all areas of the store.
Cleans doors, glass windows, mirrors, and polishes metal fixtures.
Perform daily vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris and trash.
Dust mops all tile floors, sweeps/cleans, and vacuums; sanitizes where needed.
Cleaned kitchen area including stoves, ovens, microwave, refrigerator, and cabinet.
Daily empties wastebaskets, dusts, waxes and polishes store furniture. Also washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories.
Follows Days Inn operational policies and procedures, including those for safety and security, to ensure the safety of all employees and guests during each shift.
Ensures security of all guests is maintained at all times and Ensures guest privacy is maintained at all times.
Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions. Aid in handling customer complaints, involving management as necessary.
Utilizes the Days Inn computer system to access reports, daily room requirements, and ensuring that subordinates clean occupied rooms to required standards and make vacant rooms ready.
I assisted with training new personnel to include planning, work direction, and administration for the housekeeping department.
Advised supervisor of all items required to accomplish the housekeeping mission, including accountability and responsibility for bulk items issued from the storeroom. I also coordinated, led, and completed the quarterly linen inventory as well as periodic performed unannounced supply inventories.
Conducted written daily inspections of rooms to ensure that the housekeeping staff maintains acceptable levels of cleanliness, material conditions, and compliance with regulations. I took corrective action on all housekeeping discrepancies and reported all other discrepancies to the appropriate department for action.
Coordinate with the Front Desk Supervisor to determine daily room requirements and ensure that subordinates clean occupied rooms to required standards and make vacant rooms ready.
Assisted with handling guest and/or staff suggestions and complaints, resolving problems in a tactful and diplomatic manner, referring difficult and/or unusual situations to management.
EDUCATION
General Mariano Alvarez
Technical High School
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