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Administrative Assistant Customer Service

Fereej Ibn Dirhem, Qatar
4500 QR +ACC - TR
March 16, 2019

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E-mail ID:

Qatar Mobile No: +974 - 50334554

Zizi Fatima

Personal Details

Sex: Female

Date of Birth: 20/07/1989

Nationality: Moroccan

Marital Status: Single

Passport No.: O13646802

Address: Al Hilal, Doha, Qatar


To work with a reputed organization that acknowledges and rewards merit; and is sensitive to employee growth and development.


Effective communication, team management, general reception skills.

Ability to work well within a team by prioritizing workload and work to deadlines.

Good attention to details, with excellent organizational and communication skills.

Ability to contribute to the team also can equally work on own initiative with less supervision.

Ability to work in a complex and challenging environment.

Work Experience ~ 5 Yrs +

Al Shefa Polyclinic Jul 2018 - Present

Working as Admin asst. / Secretary at Al Shefa Polyclinic, Doha, Qatar

Prime Job Responsibilities:

Administrative assistance and secretarial support

Organization of work and policy within the office

Maintaining filing systems, answering the incoming and outgoing phone and mail correspondence with other related routine errands

Distribution of mail to employees of various departments in accordance with the orders

Planning, and delivering, training, including induction for new staff

Maintaining a staff leave planner.

Make travel, meeting and other arrangements for staff.

Use computer word processing, spreadsheet, and database software to prepare reports, memo, and documents

Al Abeer Medical Center Oct 2017- May 2018

Working as a Receptionist at Al Abeer Medical Center, Doha, Qatar

Prime Job Responsibilities:

Greet and check-in patients, and collect personal, medical, and insurance information

Schedule, reschedule, and verify patient appointments

Dealing with all enquiries and resolving any problems over the phone or in person

Maintaining the high presentation standard of the reception area

McDonald's Jul 2015- Sep 2017

Worked as a Manager at McDonald’s, Casablanca, Morocco

Prime Job Responsibilities:

Internal Communication

Inventory Management

Daily Maintenance and Cleanliness

Managing Crew

Quality Food Production

Exceptional Customer Service

Safety and Security



McDonald's Jun 2013- JUL 2015

Worked as a Team Member at McDonald’s, Casablanca, Morocco

Prime Job Responsibilities:

Greet and assist customers with purchase

Handle money transactions and issue receipts

Communicate with customers in a fast and friendly manner

Assemble food to ensure fast service


2010-2012: Diploma in industrial Automation and Instrumentation

2009-2010: 1st year Science Math physics at Ain Chok University

2006-2009: Baccalaureate option: “Science technology and electrical”

Industry Trainings

6 Month internship : Repair service within the company “Azzam Bel”

6 Months internship : Service automation within “ l’ONCF”


Arabic : Native

French : Fluent

English: Fluent


Being a sports person, in my leisure time I enjoy swimming.

Read current affair papers to be abreast of current affairs and developments within the hospitality industry.

Enjoy traveling understanding different cultures and gaining international exposure.

References: Upon Request

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