SAGAR S. GHOLAP
E-Mail: email@example.com / firstname.lastname@example.org
Seeking managerial assignment in the area of Customer Relations / Logistics Management /
Material Management with a progressive business organization
A seasoned professional with over 20 years of progressive experience across Customer Relations / Logistic Operations and System Administration.
Currently associated with Driptech India Pvt. Ltd. Pune [Jain Irrigation] as Assistant Manager Operations
Possess knowledge of logistics policies, planning, and assessments.
Demonstrated functional excellence in streamlining purchase, logistics and inventory management practices to generate distinct cost advantage for the company.
Profound knowledge of database software, project management applications, spreadsheet & complex text document.
Ability to prepare and present concise written and oral logistics operations reports and other documentation.
Key Strength Areas
Customer Relations and Key A/C Management
oCost Reduction/ Remittances
Customer Relationship and Logistics Management
Sustaining the existing network and managing the supply chain, ensuring timely distribution of the materials.
Coordination with Customers for Logistic Support.
Taking Customers requirements and making arrangement of Transportation and Documents.
Vehicle Management and maintenance
Monitoring and supervising the work of junior logistics officers and staff.
Managing logistics operations involving coordinating with companies for sea/ air/ road transport, C&F agents, CHA's and other external agencies to achieve seamless and cost-effective transport solutions.
Interfacing with overseas suppliers/buyers for price of delivery negotiation for cost effective procurement.
Coordinating with logistics for supply to warehouses from plant on regular basis.
Handling the stock reconciliation and planning along with distribution and material management.
Responsible for Depot Administration including statutory obligations.
Carrying out inspections of the warehouses on a regular basis and updated seniors about the stock issues.
Packing material and checking documents before like Invoice / Packing slip etc.
Monthly MIS Reports Etc.
Purchase/ Procurement/ Sourcing
Streamlining interfaces in supply chain management and ensuring timely delivery and reduction in costs.
Ascertaining material requirements and developing a reliable vendor base for procurement of materials.
Developing sound sourcing strategies to minimize total cost of acquisition of direct materials.
Releasing supply schedules to vendors and follow up to ensure on time deliveries.
Meeting customer orders by implementing / monitoring effective procurement schedules along with finalizing the specifications of the materials required for operations.
Establishing methodologies in sourcing aiming at better savings, reliable and smooth supply.
Export & Import Operations
Managing the export and import operations, keeping compliance with custom laws, tariffs and procedures.
Interacting with regulatory authorities like Excise and Customs Departments for obtaining necessary licenses / sanctions and ensuring compliance with various statutory obligations.
Attending to Advance Licenses, Customs, DEPB, Excise & DGFT litigations with respective Appellate Authorities.
Management of Transporter Agreements / Rates Negotiation.
Identifying and developing alternate vendor source for localization, reduction in delivery time and improve consistency in quality and competition among vendors.
Desk Expedite suppliers for regular submittal of updated progress reports.
Assessing the performance of the vendors based on various criterions such as quality systems, rejections, quality improvement rate, timely delivery, etc.
Overseeing installation of OS and application software, deployment of servers, disk quota management and distributed file systems, network etc. and monitoring the same.
Designing Backup Strategy and ensuring scheduled / unscheduled backups PRI EPABX IP Exchange administration (under Implementation Phase) as per the backup plan.
Installing, configuring and maintaining Operating Systems, Application Software, Anti-Viruses and Hardware; Planning, designing IP addressing and submitting with all classes.
Devising strategies for Disaster Recovery Management, including planning and designing servers for backup and recovery of server / database information.
Liaising with Govt. Offices for general work and meeting with customers for new business developments.
Developing and updating logistics management plan based on the approved project phasing and packaging strategy.
Preparing logistics and supporting plans, and overseeing budget requirements for new operation.
Managing activities right from the conceptualization stage to the execution; involving finalization of technical specifications, procurement, scheduling, progress monitoring and manpower planning.
Establishing project review, monitoring and status reporting procedures to accurately report progress of the project to the stakeholders and end user clients.
Planning resource and work scheduling to achieve effective manpower deployment of qualified workforce
Since Dec-17 toTill Date
Driptech India Pvt. Pune [ Jain Irrigation ] Assistant Manager Operation
Handling all Dealers Sales Management process PAN India
Order Overview and monitoring
Material Planning and stock management
Warehouse activities and management.
Logistics planning and co-ordination
Freight Cost reduction
Coordination with Sales Team for sales and other issues
Since May’10 to Oct-13 Feb-15 To Feb-17
Spicer India Limited, SATARA Senior Officer- Logistic and OEs
Handling OEM Customers like Tata Motors Ltd. / Ashok Leyland Ltd. / Force Motors Ltd., GM Etc.
Daily PPC and supply as per customer line requirement or production plan
Improvement in logistics efficiency from 50% to 90%
Proper management for window time adherence
Looking after Spare part Division independently.
Increase of OES [Spares] Sales from 50 Lacs to 2.5 Core per month.
Achieved customer DPI from 48% to 95 % per month.
Played a vital role in reducing packing cost and freight cost.
Fulfilled VOR requirement within 48 hours.
Development of packing supplier and improvement in Domestic and Export Packing.
Nov-13 To Jan-15 Rajesh Motors Mah. Pvt. Ltd. SATARA Branch Manager
Overall branch management.
Service Revenue generation
ICV and HSV Sales and service
Dec’09 to May’10 FEI Cargo Ltd, Pune Customer Support / Logistic Co-Coordinator
Handling System Administration
Dec’01 to Dec’09 CMS Computers Ltd, SATARA Team Leader
Dec’01 to Jan-05 Customer Support Engineer
Feb-05to Jan-07 System Administrator
Feb-07to Dec’09 Team Leader
As Team Leader
Handled a team of 12 Field Engineers.
Call Management of customers, New Business Development, Customer meeting for improvement in company services and Payment collection and New Order Generation.
Major Project Handled:
Lease Line Setup for Spicer India Ltd.
Core Banking Project for State Bank of India
On Line Banking for Bank of Maharashtra
As System Administrator
Handled all systems and server, network and lease lines. Involved in in system implementation and integration.
Handled Lotus Mails and Domain Server, User Management
Worked on New Project, Vendor Management and Tele Communication Management.
IT Assets Procurement including finding Vendor and up to order finalization.
Performed TS-16949 and ISO-140001 Audits.
As Customer Support Engineer
Looked after Satara, Sangli, Kolhapur and Ratnagiri Districts.
Provided IT support to HDFC, Alfa Laval India Ltd., Tata Internet Services Ltd., Crane Process Flow India Ltd, Spicer India Ltd., State Bank of India and New India Assurance Co, Ltd.
May’97 to Nov’01 Spicer India Limited,SATARA Customer Accounts / Dispatch In charge
1996 B.Com from Shivaji University
Advance Diploma in Software Technology and System Management from N.I.I.T., Satara Center
Well versed with MS-DOS (OS), MS-Office 97 (Word, Excel, Power Point), FoxBASE (DBMS), FoxPro (DBMS), UNIX (OS), ‘C’ (Language), Sybase (RDBMS),Lotus Notes (E-mail), Outlook Express (Mail) MS-Access (DBMS), Internet, Windows- 95/ 98 (OS), Novell-Netware 3.12 (LAN) Windows-NT 4.0 (LAN), EX-NGN (Accounting Package), Windows NT 4.0, Windows XP, Windows 2000, Office-2000, Office XP,
Date of Birth: 14th March 1976
Languages Known: English, Hindi and Marathi
Present Address: Flat No-307, Yogeshwari Park Near Zeal College, Narhe, PUNE MAHARASHTRA ]
Parmanent Address: Flat No-S-3, Shri Sneh Apartment, 157, Vyankatpura Peth, Satara – 415002 [ MAHARASHTRA ]