Donna Tom
Fremont, CA
ac8sro@r.postjobfree.com
Professional
Human Resources • Customer Service • Administrative Assistant Exceptionally detailed, organized and highly accurate business professional. Proven competencies as a HR professional and Administrative Assistant with the ability to manage multiple projects empower others and foster cohesive business environments. Consistently leverage organizational capabilities to facilitate, streamlined office operations. Deliver outstanding results, leading to increased levels of responsibility and recognition. Well-developed interpersonal communication skills to promote collaboration between people of diverse professional and cultural backgrounds. Work Experience
E&E Co., Ltd, Fremont, CA (Sept 2015 - present)
HR Recruiter / HR Coordinator
Leads in establishing, communicating, and managing recruitment efforts for all staffing needs; screens applicants, schedules interviews, administers skill specific assessments, etc.
Creates and posts job openings externally and internally
Conducts exploratory phone screens with candidates pertaining to job opportunities within the Company
Coaches managers on job descriptions, interviewing techniques
Handles background checks and drug verifications
Converts temporary personnel to direct hires
Generates and assists with Job Offer Letters
Creates new, updates and maintains existing job descriptions
Researches and assists in the development and implementation of Company policies, updates and maintains the policies
Creates Standard of Procedures
Performs compensation analysis for multiple positions
Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed
Serves as another point of contact for employee relation issues
Conducts New Hire on-boarding process
Leads New Hire Orientation
Collects and processes all new hire paperwork
Handles I-9 verification and reverification updates to ensure compliance
Trains staff, mentors, and collaborate with team members
Handles pre-employment testing
Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed
Handles and addresses employee HR questions
Participates in other HR projects
Berkshire Hathaway HomeServices Drysdale Properties, San Ramon (December 2013 – May 2015) Office Administrator/Agent Concierge
Supported the President, Chief Administrative Officer, Regional Sales Manager
Schedule managers and agents meetings
Arrange travel arrangements
Prepare and process new hire onboarding, transfer, and termination documentation
Run, compile, analyze, audit various reports: Transactional, Quality Customer Survey, Compliance
Data entry of real estate listings and closings into proprietary database 2
Lifetouch National School Studios, Inc, Hayward (August – October 2013) Office Clerk
Audited data files to create photographer student cards
Processed and handled daily collection of money for all school photo orders
Data entered and made collection calls for orders with shortage or no payment. Sun Microsystems, Inc. Menlo Park, CA
HR Business Analyst
Provided Human Capital Measurements and trend analysis to the Executive Management.
Produced ad-hoc reporting as needed
HR Project Coordinator
Responsible for all coordination of the Bay Area employee meetings for the business unit
Project managed HR reporting of employee movement within the company
Managed communication and trained staff on key HR program process
Conducted interviews for Administrators and temporary administrative staff
Scheduled, managed meeting set-ups and handled travel arrangements for the HR Director of Software & Technology.
Executive Administrator to Vice President of HR Operations
Prepared compensation reports and presentations for the Board of Directors and Executive Staff.
Generated and compiled compensation data for benchmarking for third party vendor.
Responsible for screening and interviewing administrators for the line managers. Human Resources Program Specialist
Worked closely with the HR organization to improve HR processes and practices between the line groups and the HR Business Center.
Served as an escalation point for employee relation issues
Responsible in handling leave of absences and terminations.
Prepared and analyzed HR reports. Provided areas of concern and recommended changes.
Analyzed job leveling benchmarks, compensation and stock reports on senior level total compensation package.
Administered compensation programs, annual increases and performance reviews.
Assisted and participated in the HRIS usability study. HR Administrator
Worked closely in scheduling meetings for the Director and managers of HR for Finance and Legal.
Managed paperwork for employee hiring, promotion, transfer, medical leave and termination.
Assisted in handling leave of absences and terminations
Produced HR reports (e.g. headcount, turnover, EEO/AA, and open job requisitions).
Investigated and made recommendation into confidential employee relation issues.
Troubleshot and handled payroll and bonus issues.
Assisted with the coordination of the Worldwide Vice Presidents and Directors conferences.
Trained department staff on the HR processes and databases.
Organized and conducted training on Sun’s Benefit Program to Bay Area organization.
Prepared and processed business expense reports.
Event planner for the business units.
Education
B.S. Business Administration (option in Human Resources) – California State University, Hayward, CA