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Human Resource Specialist/ Employee Relations, ADP, PeopleSoft

Philadelphia, Pennsylvania, United States
March 15, 2019

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Lesia Griffin

Philadelphia, PA *****


Human Resources Professional

Strategic Planning


Employee Relations

Performance Management

Policy Development


MS Office


Program Development


Experienced Human Resources professional with over 19 years of progressive HR experience in multi-faceted roles. Experienced in Benefits Administration; Employee Relations; Policy Development and Recruitment and possess extensive knowledge of Federal and State employment laws. I possess the ability to multi-task and prioritize work, am proactive and resourceful with strong communication skills.


Sunoco LP Newtown Square, PA. 1998 - 2018

HR Specialist 2007 - 2018

Evaluated, developed and implemented formal leave administration processes for employee base of 5,000+.

Managed all aspects of Corporate Leave Administration program across 10 states.

Analyzed FMLA requests and was responsible for eligibility determination.

Provided guidance and interpretation of leave and other Human Resources policies.

Successfully managed 150+ employee leave cases at any given time.

Active engagement and participation in the ADA Interactive Processes.

Maintained in-depth knowledge of the rules and regulations associated with the Affordable Care Act (ACA), ERISA, FLSA, FMLA and other benefit compliance.

Developed Human Resources Assistant and Human Resources Specialist Operations Manual used to streamline work.

Developed actionable solutions and metrics to increase timeliness of response times for leave requests.

Responsible for responding to and providing employment verifications for 6,000 employees.

Supervised temporary/contingent workers as needed.

Sr. HR Coordinator 2006 - 2007

Managed recruiting processes and compliance efforts for the Marketing organization; developed and post job requisitions; managed flow of web applicants for all internal/external postings; while reviewing all applications and development of appropriate matrix; interview all qualified applicants as well as coached hiring managers in the interview and selection processes.

Directed the on-boarding process for all new hires and promotions in the Marketing organization.

Tracked recruitment process and developed reports utilizing HR Smart (ATS) and PeopleSoft and ADP Workforce applications.

Conducted employment reference checks; background and drug screening management; salary negotiations and new hire orientation sessions.

Process and maintained health, dental, vision, accidental death and dismemberment, basic life, voluntary life insurance, and legally mandated benefit information, enrollment documentations and dependent changes.

Ensures compliance with all federal programs such as HIPAA, COBRA, and FMLA.

Enters benefits information HRIS database according to established procedures. Updates and maintains benefits related procedures as necessary.

Timely response to all employee inquiries and complaints to ensure quick, equitable, and courteous resolution.

Answered questions regarding benefit eligibility, amounts of coverage, and claims procedures for employees, supervisors and venders.

Provide forms and other health and welfare documents to employees and departments.

Assists in various research requests, including timely response to audit inquires and developing and preparing reports, letters and spreadsheets.

Conduct benefits orientation and training for new hires.

Review collective bargaining agreements and maintain configuration of HR/Payroll system to ensure compliance with terms of the CBA

Responsible for the timely processing of contractually required benefit contributions on a monthly basis

Administer dues withholdings and timely remittance of such to the local unions

Review and investigate payroll records to ensure accuracy of benefit contributions and dues deduction remittances

Establish new employee files, ensure employment rules are in governmental compliance and address employee questions as required.

Maintaining payroll information by accurately collecting, calculating, and entering data.

Updates payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers.

Keep all relevant files in retrievable fashion via electronic scanning/filing system (Scan the World)

Supervised and assigned duties to Administrative Clerk and Temporary staff

Advanced knowledge and experience with HRIS Database Management and HR Smart Applicant Tracking Systems

Senior Administrative Clerk 1999 - 2006

Responsible for processing all terminations for company operated stores as well as employment verifications

Performed background checks for all Assistant Manager and above candidates; responsible for analyzing background reports and providing pass/fail recommendations based on policy review

Collaborated with HR Manager in the development of policies and procedures; provided advice to store management on improving staff performance and work-related issues.

Reviewed all suspensions and terminations prior to implementation of such action to safeguard organization from charges of discrimination or other improper actions. Responsible for escalating those reviews that needed higher level review.

Participated in co-op program and conducted mock interviews; critiqued interviewing techniques.

Accounting Clerk 1998 – 1999

Responsible for handling various detailed oriented duties including Tires/Batteries/Accessories account.

Provided efficient customer service including billing, filing and vendor payments.

Proficient analytical skills required to process vendor payments; review of vendor statements; processing rebate checks

Extensive telephone communication

Responsible for organizing and prioritizing department work flow


Master of Arts, University of Phoenix, 2003

Organizational Management

Bachelor of Science Degree, Neumann College, Aston, PA 2000

Liberal Arts

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