Data Entry Customer Service

PAVNEET KAUR

ac8soy@r.postjobfree.com / H: 647-***-****

** ******** *****, ********, ********, Ontario L6X5M9

SUMMARY

Skilled Administration Officer with firm grasp of bookkeeping, reporting and documentation guidelines. Prepared to leverage 4 years' experience to take on dynamic position with room for advancement.

SKILLS

Accounting understanding

File management

Invoice organization

Report writing

EXPERIENCE

Administration Officer / Magellan Teleservices - Sahibzada Ajit Singh Nagar, PB 01/2015 - 12/2018

* Preparing regular report which include Budget, income and expenditure report.

*Maintaining and Organising company records.

* Fixing Schedules and meetings.

*Function in accordance with established standards and procedures.

*Provide support and assistance to company personnel.

*Boosted the data migration process by extracting, cleansing, loading and verifying information.

* Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.

* Facilitated day-to-day operations, including staff recruitment, public relations and business development.

*Created databases and spreadsheets to improve inventory management and reporting accuracy.

*Generated and delivered daily outstanding payment invoices to customers.

* Corresponded with customers via phone and email to direct customers to specific staff, answer general questions and provide excellent customer service through problem-solving.

Senior Officer / ICICI BANK ATM - Chandigarh, HR 06/2014 - 01/2015

o Processing various customers financial transactions like deposits, withdrawals, transfer entries, processing RTGS, Contra entries using Finacle software.

o Daily cash collection and remittance

o Maintaining daily record of cash.

o Coordinate with branch managers and senior management and develop various strategies for business development.

o Administer cross selling of bank products and services to customers.

o Develop and maintain effective relationships with small customers and initiate an increase in business.

Accounting Clerk / Magellan Teleservices - Sahibzada Ajit Singh Nagar, PB 08/2013 - 04/2014

o Maintaining daily budgets, statement of accounts with clients and vendors, preparation of final account statements.

o Preparing financial reports such as cash-flow statements and profit projections.

o Prepare bank deposit, general ledger postings and statements.

EDUCATION AND TRAINING

2011

BBA: Business Adminstration (Gobindgarh Public college)

MBA: Finance (Sri Guru Granth Sahib World University) - Fatehgarh Sahib, PB 2013

INTERNSHIPS AND PROJECTS

*Research paper on topic “Impact of Demonetization on Payment system” published in International Journal of Management studies, Volume V, Issue-2(2), April 2018.

*Attended a Faculty development program on “carrier building and enhancing employability among students” for two weeks in Chandigarh Group of colleges in July 2017.

*Six months DDTP training in Lakshya computer Education from June 2010 to Nov 2010.

*Six weeks summer training in Hero Cycles Limited from 25 may 2012 to 05 July 2012 and successfully completed a project on “Ratio Analysis of Hero Cycles Ltd.”

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