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Administrative Assistant Customer Service

Edmonton, Alberta, Canada
March 15, 2019

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***** * *** ******

Edmonton, AB T5L 1J1

Ph: 780-***-****



30+ years of experience in service industry

* ***** ** **********tive positions

Personable: work well as part of a team

Strong sales/customer service skills

Strong office and administrative background

Strong organizational skills: attention to detail

Conscientious: aware of workload, schedules, can be relied on to complete tasks

Skilled with MS Word, Excel, Outlook, Internet searches, data entry

Accuracy in POS Debit/credit and cash transactions

Some experience with Quickbooks


Oct 2017 – Present Receptionist, Administrative Assistant, Data/Order Entry, Elite Employment, Edmonton, AB

Data and order entry, answering multiline phone, emails, faxes, mailings, customer service.

Jan 2016 – June 2017 Administrative Assistant, Mercon Benefits, Edmonton, AB

Data entry, faxes, emails, inputting cheques, generating remittances, handle outgoing mail, using Touchpoint to keep notes, using a desk top and large scanner/printer, filing, in charge of beneficiary confirmations, answering phones and occasional reception relief.

Sept 2014 – Jan 2016 Temporary Employment Agencies, Edmonton, AB

Receptionist, Call Centre, Office Clerk, Administrative Assistant, Order Entry

July 2014 – Sept 2014 Assistant Manager/Accounts Manager, Easyhome, Edmonton, AB

Customer service, answering a multiline phone system, collections,

administrative duties, data entry, accounts receivable

Nov 2013 – May 2014 Inside Sales/Receptionist, Cititel Inc, Edmonton, AB

Maintaining customer accounts, calling new customers, answering phones and sending out billing statements and contracts.

1993 - 1993 Receptionist/Office Clerk, Medicine Hat Remand Center

Answering phones and addressed visitor inquiries

General office duties: typing, filing and receiving funds and balancing

inmate accounts

1988 – 2013 Senior Sales Associate, Zellers, Trail, BC

Customer service, stock, inventory, changing layouts/pricing and cashiering

Supervising departments


1983 Grade 12 Diploma J.L. Crowe, Trail, B.C.

1985 Office Administration, Selkirk College, Trail, B.C.

with Legal Secretary training option

2005 Medical Office Program, Thomson Education Direct


2012 – 2013 Volunteer, BCSPCA, Trail, BC

Jobs included: cat socialization and dog walking


Mrs. Joy Demelo Val Segura Shauna Pinchbeck

Manager Former Benefit Supervisor Personnel Manager

Zellers Mercon Benefits Zellers

250-***-**** 587-***-**** 250-***-****

I would like to be paid 16.00 to 19.00 an hour and can start immediately.

Contact this candidate