KAREN LANGILLE
Edmonton, AB T5L 1J1
Ph: 780-***-****
Email: ac8sos@r.postjobfree.com
SUMMARY OF SKILLS
30+ years of experience in service industry
* ***** ** **********tive positions
Personable: work well as part of a team
Strong sales/customer service skills
Strong office and administrative background
Strong organizational skills: attention to detail
Conscientious: aware of workload, schedules, can be relied on to complete tasks
Skilled with MS Word, Excel, Outlook, Internet searches, data entry
Accuracy in POS Debit/credit and cash transactions
Some experience with Quickbooks
WORK EXPERIENCE
Oct 2017 – Present Receptionist, Administrative Assistant, Data/Order Entry, Elite Employment, Edmonton, AB
Data and order entry, answering multiline phone, emails, faxes, mailings, customer service.
Jan 2016 – June 2017 Administrative Assistant, Mercon Benefits, Edmonton, AB
Data entry, faxes, emails, inputting cheques, generating remittances, handle outgoing mail, using Touchpoint to keep notes, using a desk top and large scanner/printer, filing, in charge of beneficiary confirmations, answering phones and occasional reception relief.
Sept 2014 – Jan 2016 Temporary Employment Agencies, Edmonton, AB
Receptionist, Call Centre, Office Clerk, Administrative Assistant, Order Entry
July 2014 – Sept 2014 Assistant Manager/Accounts Manager, Easyhome, Edmonton, AB
Customer service, answering a multiline phone system, collections,
administrative duties, data entry, accounts receivable
Nov 2013 – May 2014 Inside Sales/Receptionist, Cititel Inc, Edmonton, AB
Maintaining customer accounts, calling new customers, answering phones and sending out billing statements and contracts.
1993 - 1993 Receptionist/Office Clerk, Medicine Hat Remand Center
Answering phones and addressed visitor inquiries
General office duties: typing, filing and receiving funds and balancing
inmate accounts
1988 – 2013 Senior Sales Associate, Zellers, Trail, BC
Customer service, stock, inventory, changing layouts/pricing and cashiering
Supervising departments
EDUCATION
1983 Grade 12 Diploma J.L. Crowe, Trail, B.C.
1985 Office Administration, Selkirk College, Trail, B.C.
with Legal Secretary training option
2005 Medical Office Program, Thomson Education Direct
OTHER
2012 – 2013 Volunteer, BCSPCA, Trail, BC
Jobs included: cat socialization and dog walking
REFERENCES
Mrs. Joy Demelo Val Segura Shauna Pinchbeck
Manager Former Benefit Supervisor Personnel Manager
Zellers Mercon Benefits Zellers
250-***-**** 587-***-**** 250-***-****
I would like to be paid 16.00 to 19.00 an hour and can start immediately.