Patricia Gerten-Corniea

**** ******* ***-***** ***** Heights, MN 55076

ac8son@r.postjobfree.com – 651-***-****

**** ***** ************ ********* ********* financial reports presentations leadership train

PROFESSIONAL EXPERIENCE

Sportsman’s Guide – Customer Service Representative (contract) October 2018 to March 2019

Phone call center customer service

Took orders from catalogs or website

Updated customer profiles, sign customers up for Buyer’s Club

Checked status of orders, ship dates, delivery dates

Took orders for fire arms, set up FFL for customers to pick up their firearms

Reshipped and returned damaged/defective items

Kraft CM – Administrative Assistant (contract) August 2018 to September 2018

Performed receptionist duties, answered phones, greeted visitors, took information for service calls

Assigned purchase orders to field employees

Filed paperwork for completed service calls

Reconciled invoices with paid out checks

Matched purchase orders with invoices, prepared invoices for approval, assigned voucher numbers

Denny’s Restaurant - Hostess April 2018 to August 2018

Greeted customers and provided customer service as hostess and cashier

Assisted customers with questions and/or refills, helped servers with busing tables

Assisted with side work of servers, refilled products, sliced fruits & vegetables, etc.

Worked extra hours during busy times, after my shift had ended, until seating was under control

Sportsman’s Guide – Warehouse Packer (contract) November 2017 to January 2018

Packed catalog orders for shipment

Securian Financial Group - Sr. Legal Assistant June 2016 to March 2017

Supported team of nine, managed the calendar, scheduled meetings

Assisted with meeting preparation, attorney license renewal, CLE management

Managed attorney expense reports and made travel arrangements

Served as department resource for Serengeti including, opening and closing files, coordinating external requests for payment of invoices, liaison for accounting department, assisted with report preparation

Provided administrative support for levies

Data entry support relating to the CARE/Serengeti files transfer

3M – Sr. Administrative Assistant III (contract) December 2013 to June 2016

Supported Director and team of the Personal Safety Division

Managed calendar for more than one person across time zones including international meetings

Compiled information and documents for travel Visas and Passport Spreadsheets administrative data presentations

Coordinated travel arrangements and prepared itineraries and agendas for domestic and international travel

Prepared and documented monthly reoccurring meetings for PSD team for the year

Maintained files, reports, and other highly confidential information

Remained calm under pressure

Arranged special events and details such as location, equipment, invitations, catering and hotel

Ordered equipment and office moves as needed

Processed and tracked purchase orders, time sheets, and ordered supplies for division

Transitioned from Lotus Notes to Outlook with minimal issues

3M – Sr. Administrative Assistant (contract) April 2013 to August 2013

Supported Director and team of eight in the Value Stream Business Group

Managed calendar in Lotus Notes including scheduling the meeting room, proper equipment, sending meeting invitations, attending meetings, taking meeting minutes and order food/drinks as necessary

Created and revised PowerPoint presentations, advanced Excel skills for reporting percentages of attendees and business groups for regional sales meetings

Participated in Value Stream Project for Boys & Girls Club events

Target Corporation – Sr. Legal Administrative Secretary July 2005 to April 2010

Provided legal administrative support for international trade attorney and two paralegals

Maintained complex calendar with respect to scheduling high profile attendees

Maintained updates for tariff codes and other international trade publications

Assembled legal documents to submit to U.S Customs regarding disclosures, penalties, antidumping

Transcribed, proofread and red-line/compare documents, drafted correspondence and edited as necessary

Prepared expense reports and reconciled corporate credit card statements

Coordinated domestic and international travel (in-house)

Participated on committee for electronic file naming protocol

Attended training for new software and advanced skills

Entrusted with handling proprietary and confidential information

Interacted with all levels of clients and staff

SOFTWARE SKILLS

Mac & PC Outlook PeopleSoft Delta View Lotis Notes

Word Access Serengeti PowerPoint

Excel Amicus Quicken

EDUCATION

Inver Hills Community College AA Paralegal

Inver Grove Heights, MN Graduated 1984

Inver Hills Community College AA Legal Secretary

Inver Grove Heights, MN Graduated 1982

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