Sign in

Engineer Support

San Diego, California, United States
March 15, 2019

Contact this candidate


Khoi Le

***** ******** ****

San Diego, CA ***** - 858-***-****

Prototype assembler Senior


**** - ********, ****

• Support engineering lab activities include setup, test, configuration and modification power


• Built, test fixtures, cables and CCA.

• Test and installed power supplies for commercial airplane.

• Support of engineering new APSU( antenna power supply unit)

• Build, modify, and maintain test racks and all related mechanical.

• Support engineers with validation testing for new product developments.

• Support engineers with validation testing with alternative components.

• Support ATS testing for RMA and Production supplies.

Support Engineer Staff

Omnitracs LLC - San Diego, CA -

2014 - 2015

• Tasked to support Qualcomm's worldwide OmniTRACS satellite data communications system.

• Maintained daily US operation of 16 Ku-band mobile communication systems achieving

99.999% system availability.

• Determined space segment, CPU, and network requirements for all systems.

• Played key role in aiding earth station design, configuration, and deployment for international


• Facilitated subsequent ongoing 7/24 technical support operations and US facilities.

• Contributed to all domestic and phases of OmniTRACS system development (mobile, earth

station/network, host).

• Advised internal staff and external partners in identifying system needs and developing

technology performance enhancement solutions.

• Spearheaded in-depth evaluation of customer use of OmniTRACS functionality while

coordinating adjustment of system resources to accommodate customer usage.

• Developed and maintained positive working relationships with domestic partners.

Support Engineer Staff

Qualcomm, Inc.San Diego -

2008 - 2013

• Responsible for supporting the deployment, integration, and test of Satellite OmniVision MCP

platforms for Qualcomm/OmniTracs and International partners.

• Trained new NOC operators on configuring, troubleshooting, and managing system resource.

• 7/24 technical support operations and US facilities.

Support Engineer

Qualcomm, Inc.San Diego -

1996 - 2007

• Support of engineering activities include setup, test, configuration and modification on

OmniVision Millennium Hub Rack and MCP platforms developement in Qualcomm/QRC lab.

• Installed and configured antennas OmniTracs NOC remote fixed sites around US.

• Support of engineering to redesign OmniTracs hardware.

• 7/24 technical support operations and US facilities on Omnitracs, OmniVision hardward and

system configuration.


• Fifteen plus years in satellite data communications, electronics, RF/IF, test development labs

and Hub operations.

• Proficient in MS Windows, MS Project, MS Office and Visio.

• Strong team leader who provides exceptional network and NOC systems support.

• Strong focus on quality and meeting organizational objectives ahead of schedule.

• Well-organized multi-task with strong detail orientation, always going beyond expectation to

meet delivery schedule.

• Perform a variety of electronic, mechanical, and electromechanical tests on electronic

units (power supplies), subassemblies, and parts to ensure proper functionality according to

specifications or to determine cause of failure, using electronic test instruments and equipment.

• Ability to troubleshoot electronic assemblies to the component level.

• Comprehensive knowledge of component package types, pin-outs and footprints, as well

as functionality of passive components including capacitors and resistors and active devices

including diodes.

Equipment Familiarity:

• Background equipment, Cisco routers, Ethernet and protocol converters, RF equipment, up and

down converters, TWT, waveguides, and fiber optic links.

• Adept with test equipment (oscilloscope, spectrum and data analyzer, power and volt meters,

waveform generator, signal generator).


Some College

Digital Equipment Corporation

VAX/VMS Management Course

VAX/VMS Hardware Maintenance Course

VAX Cluster and Networking Course

Certificate ITIL Foundation Examination

Certificate TCP/IP

Certificate SiteScan RF Monitoring.

Contact this candidate