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Human Resources Manager

Charlotte, NC
March 15, 2019

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Katie Mills, SHRM - SCP

*** **** ******** ******

Charlotte, NC 28202



Human Resources professional with 12+ years of experience maximizing organizational effectiveness through strategic human capital management, strong business acumen and understanding of corporate strategy and profitability.


Full Cycle Recruiting

Budgeting and P&L

HR Data Analysis

Onboarding and Training


Ops Management

Process Improvement


Employee Relations



Multi-state Employment Laws


Human Resources Manager - Progressive Leasing, 2017-2018

•Responsible for the HR duties for 400 employees and management staff

•Participate with the leadership team in developing a vision and strategic plan to guide the organization

•Act as a professional advisor to management on all aspects of the organizations activities

•Oversee the efficient and effective day to day HR operation for entire organization

•Draft policies for the approval of the leadership and prepare procedures to implement the organizational policies; review existing policies on an annual basis and recommend changes to management as appropriate

•Ensure that compliance, HIPAA, and other regulatory items are followed

•Prepare reports and updates for monthly management meetings

•Deliver HR presentations to incoming classes 2-3 times per month

•Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations

Human Resources Manager - Walden Security, 2014-2017

•Maintained compliance and daily HR operation in 5 states for the organization for 300+ officers

•Developed an operational plan which incorporates goals and objectives that work towards the strategic direction of the organization

•Ensured that the operation of the organization meets the expectations of its clients, management, and owners

•Identifies, assessed, and informed leadership of internal and external issues that affect the organization

•Recruited, interviewed, and selected staff that have the right technical and personal abilities to help further the organization's mission

•Oversaw the implementation for the human resources policies, procedures, and practices including the development of the job description for all staff

Human Resources Director - Boston National Title Agency, LLC, 2013-2014

•Implemented mentoring and morale building programs for employee performance

•Interviewed, hired, and terminated employees for entire company

•Counselled managers on candidate selection and recommending changes

•Maintained employee benefit programs

•Ensured legal compliance by monitoring and implementing applicable human resources federal and state requirements in various states

•Maintained professional and technical knowledge by reviewing professional publications, establishing personal networks, and participating in professional societies

Human Resources Director - Dedicated Management Group, LLC, 2006-2012

•Maintained confidential personnel files for 500+ employees

•Performed pre-employment actions such as SSA, E-Verify, Background Checks

•Responded to and appealing unemployment claims, tracked unemployment costs

•Placed job ads for facility employment needs

•Audited initial reporting in ADP systems

•Implemented employee payroll deductions such as insurance and garnishments

•Administered benefits for all employees

•Prepared employee reports regarding work related injuries

•Communicated with insurance carriers on employee benefits and worker's compensation


Bachelor of Arts in Criminal Justice 2003

Georgia Southern University, Statesboro, GA

SHRM-SCP Certification

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