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Sales Manager

Johannesburg, Gauteng, South Africa
March 15, 2019

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Names: Santini Dustin Wardle

Date of Birth: 7 February 1993

ID Number: 930**********

Home Address: ** ****** *******

Crown Gardens Ext



Contact Tel. Numbers: Home: 011-***-****

Cell: 084-***-**** Linguistic Abilities: English -Read, write, speak Afrikaans-Read,write, speak

Nationality: Coloured(South African)

Gender Male

Religion: Christian

Drivers Licence: Drivers Licence (Code 08)

Hobbies and Interests: Music, Soccer, Motor


Sports: Soccer, Go-cart racing, Ten-pin



Secondary School: President High School

Ridgeway Johannesburg

Highest Std. Passed: Matric Grd 12 (2010)

Subjects: English first language

Afrikaans second language

Life Orientation (LO)

Business Economics

Mathematics Literacy

Engineering Drawings(EGD)

Computer Aid Technology (CAT)

Achievements: Participating in Rugby

Class Leader (Grade9)

Represented School in Athletics

awarded 2nd place for Gauteng

Other Training: IBM student training program IBM Repair Centre

Tertiary Education: Partime student at Boston City

Campus. Enrolled for Computer Technician A+ course.

Completed Windows 7 exam A+ Comptia exam pending


JITC Computers

Position : IT/Support Technician

Remote support to Clients

Software updates for in house packages

Installing of software packages (Quickbooks) (You Win Law) (Auto Easy)

Repairing of Desktops and Laptops – Clients faulty equipment.

July 2018- Current

Multichoice South Africa (Contracted by Afrizan Personal)

Position: Call Centre/ Customer Service Consultant

Answer 90% of calls within 60 seconds as per SLA.

Assist customers with Dstv connections and technical queries by guiding clients through corrective steps.

Updating of customers personal information.

Improve client product knowledge by guiding them through the different packages.

Ensure service excellence delivery to customers and incorporate service and sales with one telephone call.

Manage external relationships with customers by understanding the nature of the query by reiterating the key points raised by customer.

Type of exposure:

Managing conflict situations, Managing Customer expectations, interacting with diverse people and working in a team.

Aug. 2016 – Feb 2017 – Contract position - Contract ended.


Standard Bank – Contracted by Quest

Position: Trainee Teller /Inquiries Desk consultant

August 2013 – March 2015 - Temporary position

Reference: Leboghang Monate Tel: 011-***-****

TCC - Contracting to various (retail stores)

Ref: Renier Cronje 010-***-**** Ren or Alida Manager

October 2012 – Jan 2013 - When assignments on promotion work becomes available. - Temporary basis

Position: Promotion Consultant

Duties involved:

Go to various stores to do promotions

on Microsoft software .

Upon purchase of the software I would assist the customer with installation.

Also installation of software Windows 8

Training from Microsoft SA

Standard Bank - Northcliff - Temp assignment

March 2012 - May 2012

Position: Service/Sales Consultant - New products

Duties involved: Directing clients to the relevant service counters. Introducing and selling of new banking products to clients.

Relief front desk/ enquiries.

Assisting Prestige Banking Consultant.


Reference: Ms Lyn-lee Davey Tel:011-***-**** Cell: 076-******* 011-***-****

Parts Serve Channel Support - Temp assignment

October 2011 to Dec.2011

Position: Front Desk Sales/Service Consultant

Technical Help Desk support.

Duties involved: Direct sales of Laptops/and parts .

Printers and Playstations.

Technical advice over counter

Spare-part sales of all HP/Lenovo

IBM /Sony and Canon products.

Follow up on customers repairs.

Follow up with suppliers on spares.

Reference:Platinum Personnel -Eileen Kovacs 011-***-****

Mr Bongani Gumba - Sales Manager: 011-***-**** Cell:073-***-****

IBM South Africa

March 2011 to September 2011

Repair Centre:

Position: Trainee technician / Junior IT Technician

March 2011 to September 2011

Duties involved: Repairing of IBM and Lenovo Laptops and Desktops

Repairing and upgrading of Servers .

Front Desk duties, which involves bookings of customers computers and follow up. Technical advice over the counter and telephonically.

Telephonic queries with clients and suppliers.

Capturing of daily progress reports.

Fluor SA - contracted under IBM

Contract on clients premises. IT support networking

Installations, refreshing and configuring of new IBM and Lenovo computers.

Setting up of new workstations Checking and configuring backups.

Checking and installing of anti-virus on desktop servers

References: Platinum Personnel

Eileen : 011-***-****

IBM Repair Centre Manager

Loretta: 011 -302-6552/011-***-**** /083-*******

I am hardworking, honest and reliable, I am willing to take on any challenge with a can do attitude. I am a very hands-on individual and technically inclined.

I am deadline driven. I am a team player, assertive and tactful.

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