OSHEEN SHAUKAT ALAM

Charleston, SC *****•843-***-****•ac8sfv@r.postjobfree.com•www.linkedin.com/in/osheenalam EDUCATION

College of Charleston, Charleston, SC • Master of Business Administration (MBA) [Marketing Concentration] Jun 2019 BB&T Leadership Institute, Greensboro, NC • Emerging Leaders Program Aug 2018 Rajiv Gandhi Proudyogiki Vishwavidyalaya, Bhopal, India • Bachelor of Engineering, Information Technology with Honors Jun 2015 PROFESSIONAL EXPERIENCE

College of Charleston, Department of Marketing and Management, Charleston, SC Sep 2018 - Current Graduate Research Assistant

• Worked directly with the faculty advisor and conducted weeks of research focused on the behavior of green consumerism among the youth of China and USA, using Qualtrics surveys and literature searches for journal and conference submission.

• Collaborated in the evaluation of Corporate Social Responsibility variables using MSCI ESG KLD stats of various companies.

• Created the automated process of extracting the KLD stats from raw documents.

• Conducted research surveys to find the correlation between the habits of consumers of USA and China about their view on recycling.

• Performed regression analysis, for the green behavior of youths of China and USA, to understand the trends of recycling habits.

Mphasis, Pune, India Jul 2015 - Sep 2017

IT services company specializing in infrastructure technology and applications outsourcing services. Delivery Associate Software Engineer

• Partnered with Telstra, Australia’s largest Telecom corporation, managing projects that delivered pricing solutions and provided IT direction.

• Substantially reduced the overall cost of the service and increased customer satisfaction by 75% through streamlined processes and rationalized execution time for service delivery.

• Developed high-level detailed design documents for assigned modules.

• Managed multiple concurrent projects:

• Significantly increased invoicing accuracy and improved overall management of invoicing plans by reducing redundancy and eliminating duplicity of analytical data utilizing SQL server.

• In-depth knowledge of products and workflow reducing complexity by optimizing and automating database procedures.

• Improved communications and decision making by automating monthly reports and pricing plans, eliminating hours of manual work.

COMMUNITY EXPERIENCE

Tutor, Sarokar, Bhopal, India June 2017- May 2018

• Directed a group of 8 children for a street play on gender equality.

• Improved reading, writing and basic arithmetic skills of 30 children aged six to fourteen. Nearly 100 percent of children learned the alphabet and the proportion of children able to read simple sentences increased by nearly 20 percent. Assistant Manager, Swatch Bharat campaign, Bhopal, India Mar 2016 - Jan 2017

• Collaborated with 7 members and created a platform for civilians to use trash cans in their localities for dumping residential trash that increased efficiency for waste management. Used map analysis to assign each locality a trash can and provided real-time updates on trash pickup times and notified pickup crew when the alarm went off signaling a full trash can.

• 70% of civilians in 5 localities effectively used trash cans. With real-time updates, the waste collection became regular and improved the cleanliness of these locations from 45% to 83%. Guidance Counselor, Education for All Movement, Sarv Siksha, Pune, India Apr 2015– Jan 2016

• Designed a survey that helped in finding the causes behind the increased rate of primary school dropouts.

• Raised awareness of the importance of education in rural India by being a part of the campaign Sarv Siksha.

• In the span of 2 months we were able to track a 20% increase in enrollment in the areas we had campaigned. QUALIFICATIONS AND TECHNICAL SKILLS

Programming Languages and Databases: DBMS • MySQL • Oracle (11g, 12c) • J2EE • CSS • HTML Business Intelligence (BI) Tools: Microsoft Office Suite • Requirement Analysis • BI Visualization Multilingual: Fluent in English, Hindi, Urdu, currently learning Spanish.

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