CAREER PROFILE

Energetic and ambitious Administrative Management professional with academic experience in serving Human Resource.

Ability to establish rapport with customers to resolve conflicts and continues to prioritize

multi tasking and provide quality service.

Passionate to work in fast pace environment, detail-oriented work approach with effective interpersonal skills to support work task.

ADMINISTRATIVE MANAGEMENT

ACADEMIC EXPERIENCE

Accomplished general office task including book-keeping, filling, taking minutes and managing records.

Participated in the planning and strategy for marketing particular company product and expanding business.

Arranged meetings with the group members for discussion and worked on projects for class presentations.

WORK EXPERIENCE

International clothiers September 2018-Present

Designation: Sales Associate Winnipeg, MB

Duties Performed:

Greeting the customers and provide them knowledge about products available.

Performing customer information data entry activities and solving customer’s concerns.

Generating the bill and collected payments and Issued receipts, refunds, credits, or change due to customers.

Processing merchandise to sales floor, warehouse maintenance, done markdowns to support team by focusing on store standards.

The IELTS Guru August 2016-November 2017

Designation: Front Office Assistant Ludhiana (India)

Duties Performed:

Managed office tasks including phone calls, filing, responding to emails and invoicing.

Monitored office operations and manages staff schedules.

Greet the clients and providing them information regarding I.E.L.T.S coaching and responded inquires related to immigration services.

Maintained empathetic client relationships and helping them in counselling.

Improved Skills:

Time management skills and interpersonal skills to maintain productive environment.

Help to retain customers by answering their questions and complaints in a helpful manner.

Ability to solve problems and work independently or in team-oriented environment.

Strong communication skills to answer the customers in person or by phone.

EDUCATIONAL QUALIFICATIONS

PG Diploma in Marketing Management January 2018-December 2018

The University of Winnipeg PACE

Masters in Business Administration August 2014- June 2016

Punjab University

Bachelors in Business Administration August 2011 – June 2014

Punjab University Punjab, India

REFERENCES

References available upon request

Contact this candidate