Rachel Margaret Caruso

*** ******* *****

Nashville, TN 37215

203-***-****

ac8sdr@r.postjobfree.com

Education

Auburn University, Auburn Alabama Graduated: December 2013

Bachelors in Behavioral and Social Sciences

Major: Sociology Minor: Business

Experience

Holston House Hotel – Food and Beverage Manager December 2017 – September 2018

Manage front of house staff including support, hostess, servers and bartenders

Completed all payroll and tip outs for front of house staff

Wrote front of house schedules

Maintain cleanliness and floor operations of the restaurant

Manage banquet operations regarding Food and Beverage

Work with other hotel staff to ensure guest satisfaction

Develop and maintain all training materials for front of house staff

Assisted with all aspects of the opening a new restaurant and hotel

Bartaco - Assistant Manager, Corporate Trainer February 2014 – December 2017

Assistant Manager (April 2016 -present)

•Open and close restaurant

•Maintain cleanliness and floor operations of the restaurant

•Ensure excellent guest experience

•Manage front of house staff including support, hosts, servers and bartenders

•Completed and ensure all on boarding of new hires was complete for front and back of house

•Managed bar inventory, variance reports and ordering.

•Wrote front of house schedules.

•Ordering of materials needed for daily operations of the restaurant

•Maintained Daily Labor

Server/Bartender – Corporate Trainer

•Open and setup new locations

•Maintain cleanliness and floor operations of the restaurant

•Ensure excellent guest experience

•Train all new hires on Bartaco steps of service and culture

•Train all new hires on menu items

•Ensure all cocktails and floor operations are to par with company standards

The Gap Partnership – Client Services Administrator March 2014 -November 2014

•Fielding and collecting new client information, while maintain relationships with existing clients

•Managed all aspects of Negotiation Workshops for clients

•Revised all Banquet Event orders for all workshops.

Other Experience

•Jordan Catering Event and Marketing Intern

•Auburn University Campus Recreation Marketing and Event Intern

•Auburn University Campus Recreation Marketing Assistant

Skills

●Computer: Adobe Photoshop CS6, Adobe Illustrator CS6, Adobe Bridge CS6, Adobe InDesign CS6, Associated Press Style, Facebook analytics, Google analytics, Microsoft Office Suite, Sales Force

●Certification: The Complete Skilled Negotiator Workshop The Gap Partnership, Rye, NY 2014

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