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Maintenance Technician Customer Service

East Orange, NJ
March 14, 2019

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Career Focus

Core Skills Competencies

Professional Experience


*** ***** ***** ******, **** Orange, NJ 07017 C: 862-***-**** Email: ELECTRO-MECHANICAL MAINTENANCE TECHNICIAN

Dedicated and dependable individual with experience as a boiler operator and service industry. Known for having an outstanding work ethic with the ability to juggle multiple priorities in time-critical situations. Possess the ability to manage client expectations and turn around strained customer relations. Known for having outstanding analytical, communication and organizational skills. Excellent interpersonal skills with experience in the customer service industry.

Preventative Maintenance

Detail Oriented

Boiler Repair

Route Management


Customer Service

Mechanical Technology

Outstanding Analytical Skills

Proficient with hand and power tools

HVAC Certified

EPA Certified



AC/DC Circuits

Envision For Backtalk, Alteron - User Level Sep 2018 to Dec 2018 Toyota/Cushman and Wakefield - West Caldwell, NJ

Inspect, maintain and calibrate all temperatures, humidity and record devices Assist in analyzing and resolving work problems

Established building systems procedures

Maintain Safe and effective operations and working environment Preventive Maintenance

Maximizes performance of stationary equipment by performing repairs and ensuring preventive maintenance is completed in a timely manner Show initiative by following preventive maintenance programs that improve plant operation

Work with a senior team leader to accomplish major project Maintain a clean, safe work area in compliance with Corporate /Osha standards and perform all work in accordance with establish safety procedure Document preventive and correction work activity on a daily basis utilizing the computerized maintenance management system

Preventive maintenance on: Tranes 16 (RTU) Changing of Filters and Fan Belts, Rooftop Fans checking of belts. Assist in running test on Fire Pumps, Monitoring of Tekmar Boilers (Boiler Control 284), VAV Boxes, Preventive Maintenance on Controller Boxes with Locks in Plant receiving area. Bathroom fans, Sloan Automated parts

Facilities Coordinator - Temporary Assignment Feb 2018 to Jul 2018 YMCA of Paterson NJ - Paterson, NJ

Responded to service calls for facility equipment in tenant spaces. Diagnosed malfunctions and scheduled repairs or replacements. Answered tenant questions regarding maintenance and repairs. Completed all paperwork and job logs on time.

Education & Certifications

Followed company standard operation procedures and applicable regulations consistently.

Identify causes of equipment malfunctions and plan resolutions. HIGH-PRESSURE BOILER OPERATOR Dec 2018 to Dec 2018 Aramark - Newark, NJ

Responsible for the operation of a Cleaver Brooks Model CB #120*-***-*** Natural Gas/Oil Fire-Tube Boiler.

Monitor Deaerator, boiler stack gas temperature, Condensate tank temperature, conducted flame test and low water cut off test/blowdown. Monitor readings through a computer system to ensure efficiency of all systems. Provided and submitted log entries.

Coordinate with other shifts for proper round the clock operation. BOILER REPAIR May 2011 to May 2016


Repaired and restored boilers to its actual competence levels. Responsible for cleaning boiler vessels with scrapers and remove ashes and other dirt particles.

Performed cleaning on filters to remove obstructions and changed them from time to time.

Ensured the measurements engraved on the boilers comply with standard measurements.

Calibrated the performance and efficiency standards of the boilers at periodic intervals.

Ensured safety valve and heat/ pressure control points function smoothly. CLAIM EXAMINER Jan 2008 to Jan 2010


Responsible for verifying authorizations of claims while upholding company procedures and reference materials.

Reviewed appeals and processed for all eligible and ineligible claims to process payment accordingly.

Documented provider claims and billing forms to support payment and complaints.

Assisted in testing new systems and special projects. Recommended process changes as needed to increase productivity. Certificate of Completion, Electro-Mechanical Maintenance Technician Training 2017 Passaic County Community College - Paterson, NJ

Knowledge of common household electrical, plumbing, and building codes Ability to read and interpret schematic diagrams, teaching manuals and wiring diagrams

Trained on industry related electrical and refrigeration test equipment Understanding and application of refrigeration and air conditioning theory State Certified, Black Seal / High Pressure 2016

Training Inc - Kenilworth, NJ

120 hours of hands-on Sit Time

Trained observing pressure, temperature and draft meters on panels and computers to verify specified operation of automatic combustion controls Ability to maintain log of meter and gauge readings and recording data, such as water test results and quantity of fuel consumed

Universal Certification, HVAC Technician 2012

Lincoln Technical Institute - NJ

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