Pat Nielsen, BS, MA

Morgan, Utah – 713-***-****

ac8scz@r.postjobfree.com

Senior Technical Writer

Highly skilled technical writer in fast-paced tech environment (product control systems, technical communications, documentation control, software procedures, troubleshooting guides, white papers); seasoned professional to fact check and uphold style guidelines with perfect style, grammar, clarity, and logical completeness, exceptional attention to detail; published editor

Areas of Expertise

- Revising, Copyediting, Proofreading - Subject Matter Expert Researcher - MS Word/ Excel Ace

- Excellent Attention to Detail - Manufacturing Procedures - Blueprints / Sketches

- Compliance Guidelines Expert - Policies / Procedures / Principles - Group Leadership

- Adobe Acrobat and Photoshop - RCRA Hazardous Waste Specs - Multiple Projects Ace

Key Accomplishments

- Over 15 years successfully producing fabulous technical and research publications for internet startup companies – white papers, technical reports, policy manuals - for Houston small businesses focusing on computer software, network intrusion detection, for Content Manager and Content Director personnel.

- Over 15 years successfully managing small business writing projects from marketing and sales, to technical writing and software documentation, to operations manuals and web development as Senior Editor and Writer – for all processes and modifications.

- Over 20 years successfully writing documentation, development manuals for software companies and engineers, biotechnology companies, and NASA (National Aeronautics Space Administration).

Key Qualifications

- Mastery of English and English grammar, AP Stylebook, Chicago Manual of Style

- Mastery of High-End Copy Editing / Technical Writing at Senior Level

- Exceptional Communication Driving Estimated Timelines for Completed Work

- Published Editor for Technical Papers, Legal Reviews, Essays, White Papers

- Exceptional in Managing Multiple Projects at Once, Always Meeting Deadlines

Professional Experience

Hotel Park City Autograph Collection, Park City, Utah, Present

-Front Office Manager / Marketing Editor – Primary liaison for Housekeeping, Engineering, Sales and Marketing, Food and Beverage. Responsible for all processes for check-ins, check-outs, blocking and moving rooms, running detailed analysis reports, systems management, directing and managing bell staff and front office agents. Responsible for editing all website content, marketing collateral content, all business content.

GSC Foundries, Salt lake City, Utah, 2016 (AS9100 Certified and Regulated Facility)

-Quality Engineer/Editor – Supported Boeing, Sumitomo Precision Parts, Spirit, Curtiss Wright in the aerospace technology field. Responsible for writing formal corrective action in the standard AS9100 format, maintaining technical reports and publications, editing quality engineering plans.

Medline Industries, Inc., Salt lake City, 2016 – 2017 (FDA-Regulated Facility)

-Senior Business Writer/Editor – Created, produced, and wrote all operations and policy manuals for new FDA Warehouse for all warehouse personnel and management; accounting and employee procedures; office management procedures; all FDA training guides.

EMS Solutions; Capstone Technologies, Ogden, Utah, January 2015 – January 2016

-Senior Writer/Editor Quality Control – Managed hundreds of new accounts each month with pricing structures, quotes, product knowledge and awareness, shipping and handling – for all circuit board thru-hole technology. Responsible for writing all technical publications for QA Team.

NASA, Houston, Texas, 01/2003 – 01/2006

-Senior Writer/Editor – Senior Writer for The Space Shuttle Team – worked directly for the Astronauts during and following world-known disaster of The Space Shuttle Columbia.

Curtin Matheson Scientific, Houston, Texas, 05/1995 – 01/20003 (FDA-Regulated Facility)

-Senior Writer/Editor – Senior Writer for Medical and Biotechnology company – writing documentation and specs for company catalog used for sales and marketing, research and development.

Education

-Bachelor’s Degree in Technical Writing, The University of Houston (Summa Cum Laude)

-Master’s Degree in Literature, The University of Houston

Outstanding Accomplishments

-Senior Editor, Two Runs of Stone, by Steven Nielsen

-Rose Scholarship, The University of Houston

-Phi Beta Kappa, The University of Houston

-Intranse, a novel, by Patrick Dean Nielsen, The University of Houston

Under minimal supervision, writes documents for any area at the site. Uses subject matter experts input for critical parameters and sequence of events. Acts as the technical writing subject matter expert for the site. Primary function is to assure that the overall product control system is not compromised by individual changes but is reinforced through well thought-out, timely changes and implementation schedules in keeping with management objectives. Assure that all documentation related to new products and processes, and modifications to existing products and processes are completed at the time of implementation. Facilitates the bringing together of appropriate resources for efficient document writing. Extracts the necessary workflow and technical information to write the required documents. Has demonstrated a working knowledge of working with subject matter experts in all areas of the site, including support organizations. Can observe performance of tasks, experiments or methods of production, referring to blueprints, sketches, engineering drawings and journals and write documents. Assures documentation department documents are correct and efficient or assigns resources to correct. Ensures procedures are written for manufacturing so that qualified operators can perform the task in a high production mode. Edits the work of all writers according to defined guidelines. Reviews the work of all writers and ensures department output continuity. Has a working knowledge of software and systems used. Acts as a group leader and resource. Communicates effectively with any document developer. Complies with all local, state, federal, and client safety regulations, policies and procedures including RCRA Hazardous waste regulations. Complies with all local client quality policies/procedures/practices through consistent application of sound Quality Assurance principles. All other projects as assigned.

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