Curriculum Vitae
Name: Miss Trudy Ann Robinson
Date of Birth: 4th August 1981
Address: La Hoya 42
Santa Maria De Nieva
Huercal Overa
Almeria
04693
Mobile: 079********
Email: ac8sbi@r.postjobfree.com
Personal Profile:
I’m a very motivated, active and driven person, who strives to constantly achieve new goals and challenges, with the ability to adapt myself to work within any environment or in new situations.
I find myself to be very approachable and work well within a team or individually and can motivate myself with ease.
Employment History:
Thirsty Horse Mobile Bar
Position: Owner
(December 2016 – Present)
Role & Responsibilities
Build and develop a new business
Oversee day to day operations, quotations, bookings, email enquires
Manage and create all social media accounts, website create a presence and awareness for the business with brand awareness
Prepare quotations & risk assessments for new events
Maintain relationships with existing customers along with create new opportunities and bookings along with business standards within the company
Source suppliers, control profit margins, prepare accounts, develop invoice and booking system
Attend events, cooperate, charity, festivals and deal with the public and liaise with organisers and local authorities and police
Groupon
Position: Senior Business Consultant – Travel Specialist
(May 2012 – July 2016)
Role & Responsibilities
Generate new business appointments and interest through cold calling canvassing and research
Maintain levels of Kpi set on a weekly monthly basis
Focus on new business
Attend meetings create structures for campaigns and features – close new partners and maintain the relationships
Explain what Groupon is and the services that are offered and put convert that to how Groupon can help the business gain exposure and use it going forward
Collaborate with internal teams to make sure that structures are correct and business are suitable for our platform
Work on partners expectations of Groupon as a business and pre-existing opinions
Achieve a minimum number of new business contracts per month and a set monthly target
To develop the territory and explore new areas
Work with multi-site accounts to produce local or national campaigns
Retail Merchant Services
Position: Business Development Manager
( Oct 2011- Feb 2013)
Roles & Responsibilities:
To maintain and develop a territory for a merchant service company.
Self-generate all my own appointment s through canvassing, telesales and referrals
Achieve a minimum of three sat appointments a day
Achieve targets set on a monthly basis, based on the number of new business brought to retail merchant services through my own sales
To target sme company’s as my day to new business but also pipeline for the cooperate clients to achieve the multi-site business
To show the customers what retail merchant services had to offer and focus my sale on product rather than price comparison
Offer the customer the full benefits package not just the merchant services, a package very similar to the federation of small businesses
Work with customer until point of connection and any queries after connection
Company Vision Mobile Uk Limited
Position: Business Development Advisor
( June 2009- Oct 2011)
Roles & Responsibilities:
To generate 10-15 appointments a week from data collected from canvassed leads by myself & referrals from my customers.
Manage my customer database for future contacts.
To achieve targets on a daily and weekly basis.
Target SME markets with the aim to close business on the day or within two sat appointments.
Achieve KPI’s which are set daily, weekly and monthly.
Self generate all my own new business continuously by building relationships with customers and analysing there current packages to produce savings or better services across four networks, and also fixed line contracts
Follow customer from point of sale through to start of contract.
To manage upgrades and ongoing account management creating new opportunities within existing accounts and retaining existing customers
Producing the maximum amount of gross profit per customer.
Company Pure Group
Position: Business Development Advisor
(October 2008 – June 2009)
Roles & Responsibilities:
To generate 10-15 appointments a week from data collected from canvassed leads by myself &
referrals from my customers.
Manage my customer database for future contacts.
To achieve targets on a daily and weekly basis.
Target SME markets with the aim to close business on the day or within two sat appointments.
Achieve KPI’s which are set daily, weekly and monthly.
Self generate all my own new business continuously by building relationships with customers and
analysing there current packages to produce savings or better services across four networks.
Follow customer from point of sale through to start of contract.
Producing the maximum amount of gross profit per customer.
Company Pioneer
Position Business Development Manager
(April 2008 – October 2008)
Roles & Responsibilities:
To generate appointments on a daily basis, companies with 100+ employees.
Produce proposals based on companies’ individual needs.
Follow up on proposals and meet clients at a boardroom level with the aim to provide them with
suitable communication packages.
Follow the tendering process and adapt where needed to be competitive in the industry.
Building relationships with customers to stand out from our competitors in the industry.
Provide customer service to existing clients & follow through with support and advice.
Producing weekly reports on my business, managing my pipe line and building up my database of
companies to reach as many companies as possible at the correct time
Company Bdt Mobile Communications Ltd
Position Director
(Jan 2004-April 2008)
Roles & Responsibilities:
· On a daily basis, to implement control and plan the general function of the company to review and
make changes where necessary.
· Alongside dealing with the general customer queries, sales and enquires.
· Tracking the telecommunications market daily, giving me the knowledge to compare all the packages
from the networks also evaluating the telecommunication products becoming available on the market.
· To generate new business within the Sme b2b market and also the consumer market introducing new
products to existing and new customers, through advertising cold calling, passing trade and internet
enquires.
· Visiting potential clients analysing there current package and service provider, providing adequate
solutions and comparisons to their existing communications package and network provider.
· Providing the client with a proposal for there forthcoming renewals, re visiting with the outlook close
and gain or retain the clients business.
· Preparing and generating the vat returns, supplier requests and purchasing.
· Networking and sourcing for new providers for the business.
Company Next Generation
Position Sales and Marketing Manager
(January 2002 September 2003)
Role & Responsibilities:
· To gain new contracts through cold calling new customers, to upgrade or create new contracts within
the consumer market for five of the major airtime providers.
· To recruit, organise and manage small team of five active employees. Whilst insuring the pro active
flow of leads and also new customers.
· Obtaining and authorising the relevant paper work was correct and in order with the networks strict policies.
Company Chicago Rock Cafe
(June 2001-January 2002)
Position Marketing Manager
Role and Responsibilities:
· To advertise the venue to potential customers, by telesales, cold calling, mail shots radio
advertisements and promotional evenings.
· Create relationships with local business and maintain the relationship to gain business working
alongside with the venue, hosting company events and local media events.
· Promote the venue and increase turnover through partnerships and joint advertising events.
· To evaluate where improvement could be made and plan a strategy to improve company performance.
Company Inenco Group
(Aug 2000 – May 2001)
Position Sales Coordinator
Roles and Responsibilities:
· To recruit, train and manage a group of out bound telesales staff.
· To identify, gain and retain new customers for b2b fuel department of the company within smes.
· To build relationships with the prospective company offer them a comparison of what Inenco could
offer them on the fuel purchases.
· Advertise the company as an alternative available on the market for bulk and also single supply.
· To cold call on businesses and introduce Inenco as a key player within the fuel market.
Further Education Qualifications:
Chartered Institute Of Marketing, St Helens College: Certificate into Marketing
Licensee
Food & Hygiene
NVQ Level 1 & 2 Telecommunications
Various in house company sales and marketing conferences and course