JEEVAN JYOTI

Apt. ***, ***-Exmouth Street, Sarnia, ON N7T 5P9

519-***-**** ac8sbf@r.postjobfree.com

PROFESSIONAL PROFILE

Energetic multi-discipline graduate (PGD in HR) with 9 plus years of diversified global experience in customer service seeking entry-level managerial or staff position in a customer-oriented and customer-focused industries. Comprehensive understanding of key HR functions like payroll, compensation, and HR programs and practices. Good numeracy (accounting and financial) skills, Customers, colleagues and students onboarding experience. Excellent communication and interpersonal skills. Substantial transferable hard and soft skills,

PERSONAL PROFILE

Conscientious Time Management Result Driven

Willingness to Learn Attention to details Good Natured

Empathy Multicultural Sensitive

Multilingual (English, Hindi, Punjabi, Spanish & German)

SKILLS

Proficient in Microsoft Word Suite Internet Navigation Flexible

Interpersonal Communication Listening Team-building

Work under pressure Problem Solving Scheduling

Performance Management Inventory Control ERP 9

PROFESSIONAL EXPERIENCE

Cashier, Walmart – Sarnia, Ontario 2017 – 2018

Training, assisting and onboarding new associates..

Customer onboarding, provide courteous service to customers and resolve customers complaints.,

Answer customers’ question and provide information on company policies and procedures.

Receive payment by cash, check credit card, and give refunds—no overage or shortage. Excellent scanning speed.

Instructor, Political Science – New Delhi, India 2010– 2016

Maintained a positive learning environment. Overall, 90% of the students passed the State/Civil Service Political Science examination in the first attempt. A mentor and motivator to students.

Supervisor, Java Green Private Limited – New Delhi, India 2005 – 2008.

Coached, trained new employees and brought new employees onboard

Scheduling, Performance Evaluation of a 9-member team and Inventory management.

Responsibly managed the store’s daily operations to the satisfaction of superiors.

Achieved the Outstanding Performance Award for three consecutive years (2006 – 2008) due to exceptional work ethic, performance, and ability to maximise net profit (average15% per year).

EDUCATION

Post Graduate Diploma in Human Resources, Lambton College; 2018

Bachelor of Education, Kashmir University; 2016

Diploma in Financial Accounting, National Institute of Information Technology; 2014

Master of Arts in Political Science, Himachal Pradesh University; 2011

Bachelor of Arts, Himachal Pradesh University; 2007

AWARD

ireoluwa Memorial Award, Lambton College, 2018.

REFERENCES

Available whenever required.

WORK PERMIT: OPEN

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