MICHELE R. BALDRIDGE

**** ****** ******

Denver, CO 80220

303-***-****

ac8s97@r.postjobfree.com

PROFESSIONAL PROFILE

Assertive, resourceful and reliable front office and administrative support professional with comprehensive experiential skills in multitasking, organization, time management, troubleshooting, and problem solving.

• Recognized by management and colleagues for being dependable and accommodating, stepping up to assume additional responsibility and voluntarily providing relief coverage during peak periods.

• Articulate, persuasive communicator with sophisticated, tactful interpersonal skills; employ discretion and diplomacy; honor confidentiality.

• Build strong rapport with colleagues, vendors and clients which facilitates quick attention to requests.

• Proven ability to complete special assignments efficiently by establishing objectives, determining priorities, effectively managing time, gaining cooperation of others, monitoring progress, troubleshooting and resolving issues, and adjusting timeline and plans to suit unanticipated problems.

• Keen analytical focus with strong research and investigative abilities; quick recognition of errors and anomalies.

• Assimilate information quickly and accurately; welcome challenges, embrace new technology.

• Extensive experience requiring focus and emphasis on client satisfaction, to ensure loyalty and retention.

• Proficient in MS Office (Word, Excel, Access, PowerPoint, Outlook), Visio & Adobe Acrobat DC.

EXPERIENCE

Mercy Housing, Inc. - Denver, CO

Administrative Assistant – CAO, COO, CFO, & Sr. VP of Human Resources 2/2010- 03/2018

Report to the COO and CFO; provide direct support to the CAO, Senior Vice-President and Vice-President of Human Resources.

• As initial point of contact, gatekeeper and adjutant, responsible for monitoring and prioritizing requests by internal colleagues and external contacts for face time; sort mail in order of importance; summarize all e-mail communications; schedule and coordinate all professional and personal appointments; organize and coordinate extensive calendar.

• Interact with a wide variety of internal and external personnel including senior management, Board members, committees, business partners, and staff.

• Entrusted with highly confidential information, and recognized for the tested and proven ability to utilize independent judgment in making administrative decisions.

• Provide administrative executive support–facilitate all communication with staff to executives, and keep them apprised of employee issues; screen/route all telephone calls, prepare drafts of email and correspondence responses and finalize for signature, edit presentations and speeches; handle all confidential matters and grant writing; maintain all departmental files; coordinate ad hoc projects as they arise.

• Assist in coordination and completion of special event notification and newsletters mailings that rely upon superior organization and directorial skills.

• Responsible for planning logistics and facilitating of all meeting needs including audio-visual equipment, printed collateral materials and handouts, drafting and distribution of agenda.

• Assist the Vice-President with investigations, employee relations, and general HR duties.

• Coordinate and arrange semi-annual meeting site logistics, prepare materials, and reserve hotel accommodations for staff of 40+ twice yearly.

• Organize and attend monthly committee meetings; responsible for meeting minutes, as required.

• Prepare initial budget and maintain expenses within the budget.

• Generate and update all job vacancy notices and manage job posting sites.

MICHELE R. BALDRIDGE page 2

Recent Projects

• Over last 10 months, collaborated on a team of four to move 3,000+ boxes of corporate files from storage, distributed to staff for review of contents, coordinated with a shredding service to destroy culled files; and arranged with moving company to relocate remaining files to new storage facility.

• Over a three-month period, sent out annual health and living surveys to over 1,500 residents of 278 properties to be completed and, upon return, entered into database.

Administrative Assistant – President and COO 5/2007-1/2010

Provided direct administrative support to the President and COO as well as the CEO, and department staff as needed.

• Coordinated travel arrangements and prepared itineraries.

• Planned and organized senior staff meetings and other upper management meetings.

• Maintained calendars, coordinated daily meeting schedules.

• Prepared initial budget drafts.

• Recorded and timely transcribed meeting minutes.

• Prepared expense reports for COO and President and reviewed expense reports prior to submission for approval.

Administrative Assistant – CFO 10/2001-4/2007

Reported to the CFO and Senior Vice-President of Financial Services; and provided direct support to various department heads including Treasury, Corporate Accounting, Portfolio Accounting, Grants and IT.

• Provided administrative support for direct reports to the CFO.

• Coordinated budget preparation.

• Organized, prepared, and managed Board, Finance and Audit Committees, staff and departmental meetings.

• Recorded and maintained minutes and agendas of all meetings.

• Provided follow-up and correspondence with auditing firm.

• Maintained calendar and coordinated meeting schedules for CFO and his direct reports, as requested.

• Arranged all travel accommodations for air/ground transportation and lodging, prepared and reconciled expense accounts.

• Assisted in the preparation of presentations for company meetings.

• Maintained and updated database for management of company merger tracking and departmental management databases.

• Provided input for staffing and space planning.

EDUCATION & ACADEMIC DISTINCTIONS

University of Arizona - Tucson, AZ

B.S., Chemistry, Physics and Mathematics

• Who’s Who in American College, Salutatorian of Junior Class

• Highest Honors, National Math Competition

• Member, Phi Theta Kappa

COMPETITIVE SPORTS AWARDS

National and International Collegiate Swimming Awards

OUTDOOR ACTIVITIES

Regularly engage in hiking and bicycling.

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