Sales and Marketing Manager

KAMELLA VILLANUEVA SANTOS

Age: **

Date of Birth: September 18, 1981

Gender: Female

Nationality: Filipino

Language: Tagalog - 10 / English-10 / Arabic – 5

Mobile #: 006*********** / Wattsapp: 006*********** OBJECTIVE

I am seeking a position in different fields which is focusing on sales, customer service and office management. I am a dedicated and flexible person who wants to use her skills and experiences to achieve a goal using both traditional and modern approaches. I am looking for a professional career which can enhance more my knowledge and to be able to develop my personality WORK EXPERIENCE

PROMOTED TO

SALES AND MARKETING MANAGER NOVEMBER 2017 - JANUARY 2019 WAHAJ BOULEVARD HOTEL -KUWAIT

Duties and Responsibilities

• Responsible in opening and handling Corporate Accounts for the hotel.

• In-charged in closing projects and deals from local and international companies.

• Responsible in advertising and marketing promotion of the hotel and its facilities and amenities.

• Creating and composing quotations and proposals for client inquiries locally and abroad.

• Responsible in reaching sales target monthly and yearly.

• Creating marketing materials for the hotel and other facilities such as menus, flyers, brochures, logos.

• Responsible for planning and implementing sales, marketing and product development programs.

• In-charged with Digital and Social Media Marketing Achievements

• Closed a corporate account from big corporate and petrol companies. To name a few, Twintec Corporation and ETAP from Dubai, Contract Resources Inc. from Abu Dhabi, Oakwood International from United Kingdom. (Reference for contact persons are available upon request)

• Created the official logo of WAHAJ BOULEVARD HOTEL.

• Created the official flyers, catalogs and all marketing materials of the hotel.

• Updating and handling the social media accounts of the company such as Twitter, Instagram and Facebook

FRONT DESK OFFICER NOVEMBER 2014 – NOVEMBER 2017

WAHAJ BOULEVARD HOTEL -KUWAIT

Duties and Responsibilities:

• Receiving guests on arrival.

• Answering phone calls and monitoring incoming and out-going fax messages

• Encoding complete details into system

• Monitoring and charging of keycards of every room

• Efficiently dealing with check-out of guests

• In-charged with online reservations and bookings such as Agoda, Booking.com and Expedia.

• Monitoring security systems in designated areas in the hotel for special purposes

• Monitoring transactions to make sure that all bills and payments are kept up-to-date

• Preparing cash for bank delivery and ensuring money are accurate at the end of shift PRODUCT SPECIALIST APRIL 2014 - OCTOBER 2014

KEMPAL UNITED CORPORATION – PHILIPPINES

Duties and Responsibilities:

• In-charged in the LED Lighting Department and all lighting products carried by the company

• Maintained business quality through extensive and consistent results tracking

• Responsible in educating the client about the details of the product

• Designed and created client presentation using current software and marketing techniques.

• Designing marketing strategies that will help in meeting and achieving the sales target

• Keeping track of the product's status in the target market SALES ACCOUNT EXECUTIVE JUNE 2003 - MARCH 2014

SHEMA RESOURCES, INCORPORATED –PHILIPPINES

Duties and Responsibilities:

• In-charged in selling LED lighting products such as high-powered streetlights, lamps and bulbs, LED traffic lights and LED Video Displays as well as wireless control system

• Handling corporate and government accounts.

• Managing and responsible for bidding projects from documentations to actual installations

• Identifying business opportunities and target markets

• Responsible in customer visits and product demonstrations

• Formulates business proposals according to customers’ requirements

• Negotiates prices and variations in prices and specifications

• Handled site and ocular visits for estimations

• Ensures appropriate and timely delivery of services and products

• Researching latest market trends and products

• Developing a very strong marketing presentations and product proposals

• Monitoring the quantities and qualities of products prior to delivery and actual installations

• Recording sales information and maintains customers’ records

• Communicating with suppliers for technical specifications such as IES reports, Dialux reports, Autocad simulations, product drawings and price quotations.

• Preparing sales reports by analyzing and summarizing information. Achievements

• Able to close big government bidding projects with well-known cities in the country.

• Familiarization with the procurement system and bidding procedure.

• Familiarization with the preparation of technical and financial documents for bidding.

• Hands-on from the bidding process to installation, testing and commissioning of project. COMPANY TRAININGS

ABS-CBN Broadcasting Corporation- PHILIPPINES (Assistant Editor, Proof reader) APRIL 2002 Philippine Star - PHILIPPINES (Assistant Writer) MAY 2002 EDUCATIONAL BACKGROUND

Highest Education Level: Bachelor's / College Degree School: COLEGIO DE SAN JUAN DE SAN JUAN DE LETRAN

Education Field: MASS COMMUNICATION

Course: AB COMMUNICATION ARTS

Major In: Journalism, Broadcasting, Directing, Photography, Public Relations, Advertising

)Awards: Dean's Lister Two (2) Consecutive Years / Graduated With Honors (Silver Medal) PERSONAL SKILLS

• Excellent skill in Digital Marketing for Social Media

• Excellent skill in Print and Marketing Materials

• Excellent skill in Advertising and Promotional Strategies

• Excellent skill in Graphic Designing such as logos, brochures and flyers, magazine layouts etc COMPUTER EXPERTISE

• MS Office (Word, Excel, Powerpoint, Publisher)

• Adobe Photoshop

• OPERA SYSTEM

• Windows Movie Maker

• Internet and Email

I hereby certify that the above statements are true and correct to the best of my knowledge. For references, these are available upon request.

KAMELLA VILLANUEVA SANTOS

Reference Persons:

Mr. George Avraam (Operations Manager)

Twintec Middle East Industrial Flooring LCC

Mobile: +971********* (Dubai) +973******** (Bahrain) +965******** (Kuwait) +966********* Mr. Ross Jury (General Manager / Middle East)

Contract Resources Incorporated

Mobile: +971*********

Mr. Ayman Al-Ansary (Operations Supervisor)

Energytech Ventures For Petroleum Services

Mobile: +965********

Contact this candidate