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Customer Service Sales

Airdrie, AB, Canada
March 16, 2019

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Sheila Salateski

*** ********** **** **

Airdrie, AB T4B 3X8



Pursue a professional career that allows growth within and beyond my current skill set. Originate new strategies and fresh ideas by thinking outside of the box. Augment and develop my contact network. I am a highly motivated, reliable, organized and goal-oriented team player. My strengths also include paying attention to detail, dealing with pressure, managing people and setting goals. I look forward to using my real estate, management and sales skills in a challenging new environment.


Sales - Achieved top 10 Real Estate Associates working as an independent agent.

Leadership - Managed 1400+ volunteers for 5+ years with the Airdrie Festival of Lights

Problem Solving - Increased productivity, creative and outside of the box thinking

Teamwork - Part of board which implemented strategies to help coworkers succeed to potential.

Adaptability - manage employees, volunteers, and sports teams.

Time Management - Able to complete work by deadline

Customer Service - Able to build strong relationships with clients and serve customers

Microsoft Word/Excel - Skilled with both programs


Grade 12 GED

Office Administrator Diploma from Academy of Learning

Real Estate License

Marketing courses through CREB


Stavros, Manager/Bartender (Oct 2016 - Present)

Calgary, AB

●Train and manage employees

●Manage floats, VLT money and scheduling

●Meet daily sales targets

●Customer service, listening to and understanding the customers

●Opening, closing and running of establishment

CIR, Real Estate Associate (May 2008 – Feb 2017)


●Market homes through advertisements, websites, social media platforms, networking

●Cold calling, trade shows, and open houses

●Skilled in contracts, negotiations and closing deals

●Build client relations, follow-ups with past/previous clients and referrals

●Work with lawyers and building inspectors

●Contracts, sales reports, bookkeeping, CMA reports, housing reports and monthly newsletter to all prospective leads and clients

Bow Valley Credit Union, Customer Service Representative (Apr 2002 – Jun 2006)

Regina, SK

●Sell RRSPs, lines of credit, overdraft protection and MasterCard products

●Achieve daily and monthly sales goals

●Advise customers on financial products

●Balance ATMs and floats


Festival of Lights, Airdrie AB

●5 years on the Board of Directors for the Festival of Lights

●Managed 1400 volunteers with setup and takedown

●Record keeping of volunteer hours for Government Grants

Block Parents, Airdrie AB

●Worked with Airdrie RCMP liaison officer on protecting children

●Went to schools and did safety presentations to faculty/students, answered all the students’ questions

●Attended events to discuss the program and commitment of the participants

●Submitted all criminal record checks and followed up with RCMP. Maintained accurate records of participants

Airdrie Minor Hockey Association, Airdrie AB

●Sat on the Board of Directors for AMHA

●Set up evaluations for Peewee Minor Hockey

●Dealt with parent comments/complaints and worked with coaches and players

●Worked for the Bantam AAA committee that brought teams across Western Canada for an invitational tournament

●Booked tournaments, extra games and practices, and arranged fundraising events

Extra-Curricular Activities


Working out


Outdoor Activities - Camping, boating, and biking


Provided upon request

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