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Manager Data

Surrey, British Columbia, Canada
24 per hour
March 13, 2019

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Senior IS/IT Professional

Address: ***** *** ******, ****** ** V4N 4Z5

Phone: 236-***-**** - Email:


• Offering 16+ years of comprehensive experience in global planning, end to end IT Infrastructure Network Administration (WAN, LAN, WLAN & VoIP) and Information System deployment.

• A visionary technocrat with strong abilities in liaising on with other functional heads of technology development to improve and execute plan, consistently tracking development against plans and seeking strategies for increasing efficiencies and enhancing Return on Investment.

• Responsible for plan/design/maintenance of Technology/Networking Infrastructure

• Extensive experience in managing and delivering projects, conducting business analysis to determine requirements and planning for network implementation at the enterprise scale.

• Provided a standard common business vocabulary, express strategic data requirements, outline high-level integrated designs to meet these requirements, and align with enterprise strategy and related business architecture.

• Preparation of detailed data migration plans including but not limited to: data identification, cleansing, mapping, testing and migration align to overall ERP planning and implementation timelines. AREAS OF EXPERTISE

• Designing and applying solutions/policies that would meet or exceed functional, operational performance, analytical and security requirements while minimizing technical risks in implementation.

• Recommending Network Infrastructure & Information Systems requirements and upgrading to ensure acceptable levels of security and compliance and Disaster Management.

• Ensuring that the goals of the incident processes are achieved; restoring normal service as soon as possible based on customer perspective and within defined SLA.

• Proactive detection, lodging, categorizing and prioritizing incidents and providing initial incident support.

• Preparing detailed data migration plans including but not limited to: data identification, cleansing, mapping, testing and migration aligned to overall ERP planning.

• Standardized, Simplify and Shared technology services at the regional and/or global level. INTERNATIONAL EXPERIENCE

Jamaica, Trinidad & Tobago, Dominican Republic & Brazil: Lived and worked as an expat and local. Puerto Rico, Cuba, Trinidad and Tobago, Dominican Republic, Switzerland, India, United States, and Brazil: Took trips abroad to develop global and regional projects, to unify networks, design Global RFI &RFP, Global Business Cases, design Services and Solutions, outsourcing and out tasking models and also to participate in workshops. London, Chile, Mexico, Panama, and Argentina: Technical and Services improvement and participation in workshops. PROFESSIONAL EXPERIENCE

NESTLÉ 2002 to 2018

Regional Network Manager - Nestlé Brazil, LATAM and Caribbean (21 Countries) - 2015 to 2018

Migrated 9000 Network devices to a centralized, standardized and harmonized environment with automated monitoring and alert which resulted in increased uptime, recovery time to 98% and security & compliance 100%.

Redesigned Local Area Network in 315 locations across 21 countries aligned to business operational importance, 29 Factories & 21 Head Offices were upgraded to support the demands of the Business.

Supported the financial department for planning and managing the budgets, 4 million CHF OPL, and 20 million CHF CAPEX allocated to Network Infrastructure, as well as business cases and return on investment.

Defined outsourcing model and transition L1 & L2 support to outsourcing partner and reduce operational cost. GARY ANTHONY WHYNTER

Regional Network and Telecommunications Manager - Nestlé Brazil, LATAM and Caribbean (21 Countries) 2012 to 2015

Created a regional structure and model to transition and manage all Market Network Infrastructure Services across 21 countries in Latin America and the Caribbean.

Reduced head count from 70 to 19 with 100% focus on Network Services providing virtual support to all 315 locations.

Ensuring that the goals of the incident processes are achieved; restoring normal service as soon as possible based on customer perspective and within defined SLA above 98%.

Reduced 21 Service Providers to 6 with regional scope and removed complexity of managing too many providers.

Customer Care Services, and IS/IT Manager - Nestlé Dominican Republic, Nestle Trinidad & Tobago, Nestle Puerto Rico & Nestlé Jamaica Ltd (Based in Jamaica & Dom. Rep.) - 2007 to 2012

Consolidation of 4 Data Centers across the Caribbean Region, providing Centralized, Harmonized IT services to all Caribbean Region users across 29 territories to reduce operational cost.

Conducted business continuity plan workshops across the organization, during which all departments created their plans ready to be executed in the event of a disruption.

Contributed to the development of methods to improve business processes, reduce risks, increase controls and improve audit results to satisfactory.

Acted as Integration Manager for the migration of legacy and in heritage systems to SAP ERP and Data warehousing, providing regional and local visibility to key stakeholders to support their decision making.

IS/IT Manager & Services Manager - Nestlé Trinidad & Tobago Nestlé Dominican Republic, Nestle Puerto Rico & Nestlé Jamaica Ltd. (Based in Trinidad & Tobago) - 2004 to 2007

Provided technical assistance in the application of advanced concepts, theories, principles and methods.

Contributed to data management strategies including solutions and data architecture.

Provided optimized solutions and did value monitoring, quality assurance and data validations

Supporting the development and enhancement of the information management practice to meet the changing needs of the organization including the identification of new tools and techniques to enhance service delivery.

Gave technical leadership and assisted with “hands-on” contribution for data preparation for analytics stakeholders to meet their demands.

Provided centralized analytics support and established a data preparation function to support the business needs at the regional level.

Implemented the ITIL Processes and alignment across the organization to effective managed and improve customers perspective and within defined SLA above 95%.

Prepared detailed data migration plans including but not limited to: data identification, cleansing, mapping, testing and migration aligned to overall ERP planning and saw the reducing of 178 databases to 80%.

IS/IT Coordinator - Nestlé Jamaica Ltd. - 2002 to 2004

Performed the functions of a Business analyst for all supply chain and Factory systems, by automating all functions, provided documentation and training to users.

Creation of a super user network and acted as a single point of contact for their training and development.

IT Consultant and AS/400 Systems Training Instructor - LVW ELECTRONICS SYSTEMS 2000 to 2001

Managing, developing, and improving the IT services in all its solutions by defining guidelines, planning, assessment, and implementation of processes.

Provided Training to IBM Clients and Customers for their AS/400 System Administration needs.

Systems Programmer and Systems Analyst – JAMAICA DEFENCE FORCE 1989 to 2000

Supported Governmental and non-governmental organizations, assessing and addressing their IS/IT needs and challenges

Designed, implemented and maintained all applications used in the Military.

Provided basic computer training to Judges, Permanent Secretaries and Government Employees

Conducted disaster recovery workshop and supported Governmental and non-governmental organization and supported ODPM/PAHO in disaster planning and recovery systems, process and training GARY ANTHONY WHYNTER


Diploma - Information Systems Analyst - US Army Signal Center Fort Gordon, Georgia USA. COMPLEMENTARY COURSES

PMI, ITIL Methodologies •ISO 27000 and ISO 22000 • COBIT • ARCHER• ISMS • AS/400 Administration • Information Technology Instructor • Programming in RPG 4 • MCSE • Network +. Critical Skills for Today`s Managers • Developing People • Everyday Coaching • Gender Balance • Management Leadership. COMPUTER SKILLS

SAP ERP (FI, CO, MM, HR, P2P, BW) • AS400 System Administrator • RPG Programing Language • Visio • Lotus Smart Suite • Service Manager 7 • Solar Wind • Microsoft Office Suite• SharePoint • Lotus Domino • Cisco Prime • Cisco Call Center •Cisco Unity Cisco Works • Check Point • SQL • Crystal Reports • BW • Cognos. LANGUAGE SKILLS

Fluent English • Basic Spanish • Basic Portuguese

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