Name : Ishwarya Balaji

Email : ac8rtt@r.postjobfree.com

Phone Number : +1-416-***-****

PROFESSIONAL SUMMARY:

Tech Lead with 7+ years of IT experience in project development and solution design predominantly in retail projects in a leading multinational consumer electronics and retailing company.

Have 5+ years in Test Management using JIRA

Have 7+ years of experience in manual testing, test case preparation, defect logging etc.

Experienced in analyzing and discovering new issues and prepare documentation along with test data.

Worked with Development teams, business analysts and production support teams for test case planning

Have 2+years of experience in API testing using Postman

Experience in testing Webservices using SOAP UI tool

Experienced in Root cause analysis using fish bone diagrams and 5-Why techniques.

Have 7+ years of experience in Core Java and J2EE technologies and 2 years of experience in Struts framework and IBM Websphere Commerce platform for Retail e-commerce projects

Good functional knowledge in retail e-commerce and back office maintenance and revenue assurance process.

Experienced in Waterfall and Agile methodologies of software development.

Have excellent communication skills with the ability to interact with Client partners and management at all levels.

Worked with Wipro Technologies for a Retail consumer electronics client as a Java J2EE developer and have experience in preparing technical design documents, Coding and Unit Testing, Post production and UAT support.

Worked with Cognizant technologies in Retail e-commerce domain and experienced in enhancing the client’s B2B e-commerce website using IBM Websphere commerce framework which is built on Java platform.

Worked as offshore team lead in Cognizant and performed activities like project estimation, resource onboarding, timesheet maintenance, project audits etc.

Awarded with accolades from Client partners. Recognized with “Going the Extra Mile (GEM)” Award (Q3 ’15 & Q3 ‘17) for playing a key role in the project and being all-rounder in its execution.

Highly committed with excellent problem-solving capability for critical and undefined problems.

PROFESSIONAL SKILLS:

Core Java

Test Management tools - JIRA

JSP, Servlets, Web Services

IBM Websphere commerce 7

Oracle SQL

Tools like Tortoise SVN, GitHub, Eclipse, RAD, WAS 7, Apache Tomcat, Tortoise CVS, Sonar, CheckStyle, PMD, Toad, SQL Developer

EMPLOYMENT HISTORY:

Name of the Company

Designation

Address of the employer

From

To

Duration

(Years)

Cognizant Technology

Solutions US Corp

Associate - Projects

Chennai, INDIA

10/21/2013

12/01/2017

4yrs 2 months

WIPRO Technologies

Projects Engineer

Chennai, INDIA

03/29/2010

10/11/2013

3yrs 10 months

PROFESSIONAL EXPERIENCE

PROJECT PROFILE 1:

Project

Arcadia CE3

Client

Arcadia

Duration

03/01/2015 to 12/01/2017

Location

Cognizant Technology Solutions India Pvt Ltd.

Chennai India

Hardware

Intel based PC

Operating Systems

Windows 7, Unix

Programming Languages

IBM WCS 7, Core Java/J2EE, JSP

PROJECT DESCRIPTION:

Arcadia CE3 is the project which aims in enhancing the existing Product Listing pages and Product Detail Pages of e-commerce sites of all the brands operating under Arcadia Inc. Also Implemented Oracle Endeca based search engine in product listing pages of all the brands of Arcadia.

CLIENT DESCRIPTION:

Arcadia Group Ltd. is a British multinational retailing company headquartered in London, United Kingdom. It owns the high street clothing retailers Burton, Dorothy Perkins, Evans, Miss Selfridge, Topman, Topshop, Wallis and the out of town chain Outfit, which sells lines from the other group chains. The group has more than 2,500 outlets in the UK, concessions in UK department stores such as Debenhams, Selfridges and House of Fraser, as well as several hundred franchises in other countries.

www.arcadiagroup.co.uk

ROLES AND RESPONSIBILITIES:

Involve in development of search filters, price sliders in PLP pages, dynamic pagination of search results using JSP and IBM WCS frameworks,

Develop test cases after requirement analysis

Review technical design and develop test plans

Work with Oracle SQL queries during testing and record bugs in JIRA

Work with development teams for end-to-end application and regression testing

Development of e-marketing spots in e-commerce home pages, applying badges and banners to the products listed in the PLP pages and implementation of promotion data models.

Involve in high and low-level design of Product Listing pages enhancement, Coding, Unit testing, UAT support, deployment support and post-production support.

Analyze the Search Engine Optimization by making use of seo keywords, metadata etc.

PROJECT PROFILE 2:

Project

Arcadia 3DES-AES Encryption

Client

Arcadia

Location

Cognizant Technology Solutions India Pvt Ltd.

Hardware

Intel based PC

Operating Systems

Windows 7, Unix

Programming Languages

IBM WCS 7, Core Java/J2EE, JSP

PROJECT DESCRIPTION:

Arcadia 3DES-AES Encryption project is the project which aims to change the password encryption logic from 3DES algorithm to AES algorithm. IBM Websphere commerce database uses 3DES algorithm by default for encryption. However Arcadia felt it is important to migrate to more efficient and stronger standard AES algorithm. This project involved changes in merchant key and update encrypted data using the utilities provided by IBM.

CLIENT DESCRIPTION:

Arcadia Group Ltd. is a British multinational retailing company headquartered in London, United Kingdom. It owns the high street clothing retailers Burton, Dorothy Perkins, Evans, Miss Selfridge, Topman, Topshop, Wallis and the out of town chain Outfit, which sells lines from the other group chains. The group has more than 2,500 outlets in the UK, concessions in UK department stores such as Debenhams, Selfridges and House of Fraser, as well as several hundred franchises in other countries.

www.arcadiagroup.co.uk

ROLES AND RESPONSIBILITIES:

Involve in changing the merchant key in instance XML files

Involve in running the MigrateEncryptedInfo utility of IBM.

Involve with DBA for database backup activities.

Involve in changing the Keys xml file and setting new key files for encryption.

Involve in testing, production support and UAT support

PROJECT PROFILE 3:

Project

Arcadia Desktop Monty

Client

Arcadia

Duration

03/01/2015 to 12/01/2017

Location

Cognizant Technology Solutions India Pvt Ltd.

Chennai India

Hardware

Intel based PC

Operating Systems

Windows 7, Unix

Programming Languages

IBM WCS 7, Core Java/J2EE, JSP

PROJECT DESCRIPTION:

Arcadia Desktop Monty is the project which customizes the current IBM WCS FEP4 FP9 CF3 based web-front application to support the responsive web design of already developed Monty UI for the mobile website. Monty UI layer is currently interfacing through scrAPI which is a HTML based scraping toolkit that helps in extracting data from HTML content. The current design faced challenges while there was an upgrade in front end UI and also it did not expose 100% of WCS functionality. Hence it is felt pertinent to remove the scrAPI layer between WCS and Monty. Arcadia Desktop Monty was designed to provide the front-end data through JSON and make use of JavaScript to parse the content and transmit it to the WCS layer.

CLIENT DESCRIPTION:

Arcadia Group Ltd. is a British multinational retailing company headquartered in London, United Kingdom. It owns the high street clothing retailers Burton, Dorothy Perkins, Evans, Miss Selfridge, Topman, Topshop, Wallis and the out of town chain Outfit, which sells lines from the other group chains. The group has more than 2,500 outlets in the UK, concessions in UK department stores such as Debenhams, Selfridges and House of Fraser, as well as several hundred franchises in other countries.

www.arcadiagroup.co.uk

ROLES AND RESPONSIBILITIES:

Involve in migrating the HTML/JSP based UI content to JSON format, validating the resulting JSON string, providing content for caching the search listing pages in XC10 servers,

Involve in API testing using Postman tool. Check API with different kinds of input parameters and record the output

Involve in test management using JIRA

Provide status update and test case completion reports to management

Involve in implementing the meta tags like title description, canonical names, robots in JSON format for Search engine optimization.

Involve in high and low-level design of Monty UI enhancement, Coding, Unit testing, UAT support, deployment support and post-production support.

Perform Project Lead activities like Project estimation, timesheet creations for team members, production approval calls with clients and other vendors, participate in project audits etc.

PROJECT PROFILE 4:

Project

Staples Login Project

Client

Staples Inc

Duration

10/21/2013 to 02/28/2015

Location

Cognizant Technology Solutions Pvt Ltd,

Chennai India

Hardware

Intel based PC

Operating Systems

Windows 7, Unix

Programming Languages

Core Java/ J2EE, IBM WCS 7

PROJECT DESCRIPTION:

Staples Advantage is a B2B ecommerce site of Staples Inc that supplies office products to businesses and institutions. The existing Staples Advantage had 3 field-based Login functionality that required business users to login through User Name, password and Account Number. The new project aims in allowing users to login through email and password instead of 3 fields. This implementation simplifies the users while placing orders and also reduces call center traffic for forgotten Account number. The project design also allows back office users to toggle between 2 or 3 field-based login.

CLIENT DESCRIPTION:

Staples, Inc. is an American multinational office supply retailing corporation. It currently comprises over 1,500 stores in North America. Headquartered in Framingham, Massachusetts, Staples also does business extensively with enterprises in the United States and Canada, and as Staples Business Advantage. Staples sells office supplies, office machines, promotional products, technology, and business services both in stores and online. The company opened its first store in Brighton, Massachusetts on May 1, 1986. http://www.staplesadvantage.com/

ROLES AND RESPONSIBILITIES:

Involve in implementation of new 2-field based Login functionality for B2B Ecommerce site of Staples, Member data model of IBM WCS framework.

Involve in high and low-level design, Coding, Unit testing, UAT support, deployment support and post-production support.

Involve in calls with onsite counterparts and Database teams for project development

Work with Business Analyst for proper understanding of requirements.

PROJECT PROFILE 5:

Project

Staples Easy to Buy Project

Client

Staples Inc

Duration

10/21/2013 to 02/28/2015

Location

Cognizant Technology Solutions Pvt Ltd,

Chennai India

Hardware

Intel based PC

Operating Systems

Windows 7, Unix

Programming Languages

Core Java/ J2EE, IBM WCS 7

PROJECT DESCRIPTION:

This project aims in enhancement of Product Detail Pages in Staples Advantage site. The project involved the development of a tool that allows business users to compare two or more similar products thereby allowing them to make cost effective business solutions. The project also implemented “Add to Cart” functionality from Product Listing Pages so that users can add a product to cart directly from PLP instead of navigating to product detail pages. The project also aims in displaying “Recommended Items” to the users based on their past purchases or other web activity. These enhancements empowered Staples to foster more customers, increased sales, repeat site visits, lesser abandoned carts and higher order sizes.

CLIENT DESCRIPTION:

Staples, Inc. is an American multinational office supply retailing corporation. It currently comprises over 1,500 stores in North America. Headquartered in Framingham, Massachusetts, Staples also does business extensively with enterprises in the United States and Canada, and as Staples Business Advantage. Staples sells office supplies, office machines, promotional products, technology, and business services both in stores and online. The company opened its first store in Brighton, Massachusetts on May 1, 1986. http://www.staplesadvantage.com/

ROLES AND RESPONSIBILITIES:

Involve in Software configuration Management activities like Code merge to all open branches using Tortoise SVN after successful production release, identification and solutioning to production bugs.

Co-ordinated with IBM and other partners at times of production through calls for acquiring necessary approvals.

Involved in drafting production release document and inform the stakeholders of their roles and responsibilities, communicating with client and onsite counterparts on a weekly/daily basis

Provide KT sessions to production support team after every project release.

Provide weekly status reports to Project managers and onsite stakeholders.

Involve in project estimation and resource onboarding for upcoming projects.

PROJECT PROFILE 6:

Client

Best Buy Inc

Duration

07/01/2011 to 10/11/2013

Location

WIPRO Technologies, Chennai, India

Hardware

Intel based PC

Operating Systems

Windows 2000, Unix

Programming Languages

Core Java, Oracle SQL, Oracle WebLogic, Enterprise Java Processor Framework, Struts, Ibatis Framework, Apache POI, JSP, JavaScript

PROJECT DESCRIPTION:

This project tracks revenue generation through the different sales channels of Best Buy at US and Canada. It also calculates commission for each activation processed by Best Buy. It sets up and maintain back end data in BEAST (Best Buy Easy Activations and Sales Tool) for Guided Sales, Activations and Revenue Assurance and Reporting (RAR) work streams. The main objective of this project:

Reconciliation of the carrier activation and POS activity every 4 hours

Online activations from various channels like Web, White label are imported from the Carrier Activations Platform (CAP) schema using the processor

Computation of various commissions based on bounty models configured in Backoffice

Processing and propagation of the commissions to the downstream ReSa systems for GL accounting and to the RecoNet system for reconciliation

Ability to provide a real time bounty lookup service to VBS to retrieve the Plan SKU that is utilized at the POS for Value packaging

Handling all mobile POS related activities like Sale, Returns, Hardware Swaps, Port ins Plan changes, Upgrades, Cancellations, Post Voids for both No contract and post-paid carriers

To provide UI for bounty models for various carriers based on type of activation, hardware SKUs etc. that will be used in Revenue Assurance.

Allow the user to extend or delete the configuration based on business inputs.

To provide UI that allow users to look up POS transactions and carrier activation details that helps in tracking the reconciled data.

CLIENT DESCRIPTION:

Best Buy Co., Inc. is an American multinational consumer electronics retailer headquartered in Richfield, Minnesota. It was originally founded by Richard M. Schulze and James Wheeler in 1966 as an audio specialty store called Sound of Music. In 1983, it was rebranded under its current name with more emphasis placed on consumer electronics. Best Buy was named "Company of the Year" by Forbes magazine in 2004, "Specialty Retailer of the Decade" by Discount Store News in 2001, ranked in the Top 10 of "America's Most Generous Corporations" by Forbes in 2005, and made Fortune magazine's list of "Most Admired Companies" in 2006.

http://www.bestbuy.com/

ROLES AND RESPONSIBILITIES:

Involve in development of Dynamic computation of commissions based on changing bounty models, cache-based model to fetch parameters that will be used in reconciliation process, web services as a host and consumer and development of Processors using Enterprise Java Framework.

Involve in high and low-level design, Coding, Unit testing, UAT support, deployment support and post-production support.

PROJECT PROFILE 7

Client

State Street Financial services

Duration

08/01/2010 to 06/30/2011

Location

WIPRO Technologies, Chennai, INDIA

Hardware

Intel based PC

Operating Systems

Windows XP/2000

Programming Languages

Core Java, Springs Framework, SQL

PROJECT DESCRIPTION

The Consolidated Reference Security Master aims to improve the acquisition, management and quality of Security Master Data. The business requirement for Reference Security Master Data is essentially consistency and consolidation which will help in auditing and reporting for the universe of clients.

CLIENT DESCRIPTION:

State Street Corporation is an American financial services and bank holding company headquartered at One Lincoln Street in Boston with operations worldwide. It is the 2nd United States bank on the list of oldest banks in continuous operation; its predecessor, Union Bank, was founded in 1792. The company is ranked 271st on the Fortune 500. The company is named after State Street in Boston, which was known as the "Great Street to the Sea" in the 18th century as Boston became a flourishing maritime capital. http://www.statestreet.com/

ROLES AND RESPONSIBILITIES IN THE PROJECT

Involve in development of Backend application to pull securities data and consolidate and report to downstream systems. Involve in high and low-level design, Coding, Unit testing, UAT support, deployment support and post-production support.

EDUCATION

Title of the Degree with Branch

College/University

Year of Passing

B.Tech Information Technology and Management

SASTRA University, Thanjavur

2009

XII

Vidhyaa Vikas Girls Higher Secondary School, Tiruchengode

2005

X

Kendriya Vidyalaya No.1

Trichy

2003

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