Longview, TX *5604
Envoy Air, Tyler Pounds Regional Airport —CS Agent
Handling tagged and hand checked bags, Check in process at the gates/kiosks, Ticket counter, Operational Support, Loading and unloading the aircraft, preparing and securing the aircraft for the next flight.
Nation Star Mortage, Longview TX— CSR II
Compares /evaluate customer service solutions, timely & accurately processing of payoff statements & quotes including prepayment penalty and refund calculations. Assist with late charge waiver due to date changes and loan maintenance request. Process verification of mortgage, Data entry input, Perform loan related mathematical eqautions. Escrow removal.
LaChelle’s Restaurant & Lounge, Longview— Manager/Owner
Responsible for daily business, performance, Set all restaurant budgets, Analyze and plan restaurant sales levels and profit, prepare inventory reports, sales reports and tax reports. File monthly mixed beverage sales tax, sales and use taxes, and mixed beverage gross receipts taxes with state comptroller of public accounts. Supervise, manage and train all staff. Meet, greet and interact with all customers, providing excellent customer service. Planning and coordinating menus,daily lunch specials and happy hours.
School Name-Kilgore College-2 Years
Woodrow Wilson High, Diploma— 05/1994