Executive Assistant Administrative

Donna Turner Robinson c: 504-***-**** e: ac8rse@r.postjobfree.com

Project-Administrative-Executive Assistant Summary:

Experience in managing business relations and special projects at the executive senior management level with the highest level of confidentiality. Excellent written oral and verbal communication skills, problem resolution abilities. Equally effective management and word process support with strong initiative and a strong desire to learn; solid organizational skills with the ability to establish priorities and proceed with objectives with no supervision along with strong interpersonal skills.

APPLICABLE PROGRAM & SOFTWARE FAMILIARITY:

Familiar with MS-Word, MS-Excel, MS-PowerPoint, MS-OneNote, Google Docs/Drive, Adobe Acrobat, Skype, with the ability to troubleshoot and learn new programs. I do hold a valid driver’s license.

EXPERIENCE:

Williams-Wallace Management Consultants, New Orleans, LA October 03-January 17

Project Assistant, Part-time (as needed)

Sorting and filing important documentation.

Long-term planning, including an initiative geared toward operational excellence distributing project updates.

Facilitating team communication by performing background work on conference calls or video chats.

Organization of fiscal documents working with the CPA Regular meetings- with Executive Director around fiscal planning, Invoicing to funding sources & disbursement of expense checks and consultants.

FEDEX, Memphis, TN January 95 – October 05

Executive Assistant, (2002-2005/Worldwide Controller-Revenue Accounting & Controls), Full-time

Executive level support to the VP & Worldwide Controller, a Managing Director, four managers and 30 support staff with a demonstrated ability to improvise, improve procedures, problem solve and meet demanding deadlines.

Liaison between all impacted departments for Revenue Accounting and Worldwide Controllers office to meet deadlines and demonstrated ability to make sound judgements.

Plan and coordinated corporate luncheons, meetings, and arranged global and domestic travel with internal travel agency and developed on-site and off-site presentations for meetings.

Organized the details of special events, executive domestic and global travel, corporate agendas and itineraries.

Directed business relations and support of external auditors.

Process monthly expense reports reflecting supporting documents and appropriate code indexes, processed all invoices along with reporting and tracking of invoices through internal FedEx systems.

Coordinate and maintain weekly and annual attendance reports for all 30-support staff and management;

Collaborate with management and senior management on bi-weekly, monthly, quarterly and yearly reports and audits for master reports which includes monthly revenue income for the corporation-facilitating the accurate and timely writing, editing, and final copy from draft distribution.

Coordinated all properties issues and procedures for the Worldwide Controllers' office.

Coordinated all large departmental team building events three times/year and mini-events throughout the year.

Represented department as lead in all fund-raising for Revenue Accounting & WW Controls.

Project Assistant/Sr. Administrative Assistant (1996-2002/Construction Design & Facilities Department),

Full-time

Executive level support to the Sr. Manager, four managers and 100 support staff with demonstrated ability to problem solve, meet project deadlines, track projects, and improve procedures.

Assisted and tracked all projects, from request stage through work stages working directly with Architects and Engineers with build projects in excess of $300M; (projects included the FedEx Worldwide Headquarters, Memphis, TN-FedEx Worldwide Technology Center, Memphis, TN-Dallas Technology Center, Dallas, TX- and the Rocky Mountain Technology Center, Colorado Springs, CO).

Worked with contracts, which included application for payment, tracking the success of bid documents and the set-up and reconciling cash flow for invoices for each project. Provided a weekly and monthly report to Sr. management on each project with FedEx Internal systems.

Served on Budget committee setting up and working closely with management for six cost centers.

Mail room Project-development, research, design & planning of WHQ & WTC mail rooms; (received two awards for my contribution).

Resolve strong organizational skills with the ability to establish priorities and proceed with objectives with no supervision

Assist with RFP's, RFI's, submittals distribution and tracking.

Assist with program and project meetings - take minutes and distribute.

Coordinated large departmental team building events three times a year and mini-events throughout the year.

Represented department as lead in all fund-raising for Construction Design & Properties Management.

Worked with Herman Miller and Steelcase representatives for design & construction of office space.

Manpower Temporary Services, Cartersville, GA January 94-April 95

Branch Manager (Full-time)

Responsible for all expenses involving client contracts.

Developed & maintained existing business through marketing strategy & probing to determine client needs in supporting. the overall mission of quality & performance.

Developed annual/quarterly business plan with regular updates and account specific strategies achieving local & district sales goals.

Set-up & maintained ISO 9000 standards as related to industry.

Maintained a high level of customer satisfaction for assigned accounts & follow-up.

Conducted training to impart community participatory skills necessary—providing professional guidance & management support allowing my permanent staff to meet their desired goals & objectives.

Participated & initiated marketing campaigns which included visits to potential customers, all inquiries, presentations to most senior human resource people in a company with follow-up.

Put in place effective monitoring, evaluation & reporting system against objectives in establishing future/potential business.

EDUCATION: *Note: I’ve also taken a few business courses over the years at The University of Memphis.

Olney Central College

Olney, IL

General Studies

East Richland High School

Olney, IL

HS Diploma

VOLUNTEER INFORMATION:

Trinity Loaves & Fishes, Interim Board Member, New Orleans, LA

Habitat for Humanity, Outreach, New Orleans, LA

Catholic Charities, Job Liaison Coordinator, Baton Rouge, LA

FedEx St. Jude Classic, Memphis, TN

American Heart Association, Memphis, TN

Feed the Needy Organization, Memphis, TN

United Way, Memphis, TN

Hostess, The March of Dimes Chefs Gala, Memphis, TN

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