Team Lead
Resume:
EYIYERE, MERCY OGHENEKARO
*, ********* ****** ******, ********* Estate, Arepo, Ogun State, Nigeria
E: ac8rrz@r.postjobfree.com
CAREER OBJECTIVE:
To contribute effectively to the growth and development of an innovative organization by learning and bringing new ideas to bear, where my over nine (9) years banking and customer service experiences will have valuable application as well as the utilization of opportunities for career advancement
KEY SKILLS:
§Proficient in the use of the internet and computer especially Microsoft office packages
§Strong personality with a high sense of managerial courage and zero compromise on quality
§Proactive, passionate and honest in dealings
§Process oriented with strong analytical and logical thinking
§Excellent negotiating and influencing skills
§Good interpersonal skills
§A strong and active team player
KEY QUALIFICATIONS AND TRAINING:
M.Sc. Business Administration (in view)
University of Lagos, Akoka/Nigeria, 2019
B.Sc. Applied Biochemistry
Nnamdi Azikiwe University, Awka/Nigeria, 2007
West African Senior School Certificate
St. Michael's College, Oleh/Nigeria, 1999
EMPLOYMENT HISTORY:
May 2015 till date: SME GROUP LEADER
AB Microfinance Bank Nigeria, Oshodi, Lagos, Nigeria
AB Microfinance Bank Nigeria is a foreign-owned financial institution, based in three major States in Western Nigeria – Lagos, Ogun and Oyo States. Its shareholders are: Access Microfinance Holding AG, Germany, International Finance Corporation (a member of the World Bank Group), USA, KFW – the German Development Bank and Africa Development Bank Group, Cote’de Voire. The bank offers financial services to micro, small and medium-sized enterprises (MSMEs) by availing them easy access to affordable loans as well as other financial services.
Responsibilities:
§Managing a team of SME loan officers
§Ensuring quantitative and qualitative target fulfillment by each of my team members
§Supporting, coaching and mentoring my team members
§Ensuring my team achieves its set monthly target
§Ensuring my team achieves and maintains a high portfolio quality (PAR 1 < 2)
§Conducting supervision visits on client businesses
§Chairing credit committees
§Analyzing risks associated with different businesses to ascertain if we can finance them or not
§Conducting recovery activities
ACHIEVEMENTS
§Recovered over NGN8m from the bad overdue credit portfolio of a new team I took over in less than 6months
April 2010 - April 2015 CREDIT OFFICER
AB Microfinance Bank Nigeria, Ikeja, Lagos, Nigeria
AB Microfinance Bank Nigeria is a foreign-owned financial institution, based in three major States in Western Nigeria – Lagos, Ogun and Oyo States. Its shareholders are: Access Microfinance Holding AG, Germany, International Finance Corporation (a member of the World Bank Group), USA, KFW – the German Development Bank and Africa Development Bank Group, Cote’de Voire. The bank offers financial services to micro, small and medium-sized enterprises (MSMEs) by availing them easy access to affordable loans as well as other financial services.
Responsibilities:
§Ensuring high loan portfolio quality (PAR 1 < 0.5)
§Assessment of clients' (businesses, home and guarantors)
§Managing the bank’s credit portfolio to ensure timely repayments by loan clients
§Ensuring quantitative and qualitative target fulfillment
§Supporting, coaching and mentoring new group members
§Engaging in recovery activities
ACHIEVEMENTS
§I maintained a very high quality portfolio of Par 1=0 consecutively for over 3 years of disbursing loans
§I was well known for the high quality of my loan assessments even in a very difficult market terrain
April 2009- April 2010 CUSTOMER SERVICE EXECUTIVE
Xnet Security Technologies Limited, Amuwo Odofin Industrial Layout, Lagos, Nigeria
Xnet Security Technologies Limited is the leader and pioneer in nationwide vehicle tracking and stolen vehicle recovery solutions in Nigeria. She is based in Lagos; and specializes in the design and implementation of turnkey supply chain management and security solutions using Global Positioning Systems (GPS), Radio Frequency (RF) and Global System for Mobile communication (GSM) technology to safeguard people and assets, enhance efficiency in business operations and service delivery as well as provide real-time visibility of company staff operations and asset utilizations.
Responsibilities:
§Answering calls, attending to clients’ needs and complaints
§Booking appointment with clients
§Booking installation activities between our engineers and clients
§Relating with and forwarding all necessary information to other departments as at when due to enable them carryout their duties effectively
§Updating database and attending to contract renewals for clients
§Taking minutes of Senior Management Meetings and typing them as well as acting as a Personal Assistant to the General Manager.
April 2008 - February 2009 CHEMICAL LABORATORY ANALYST (NYSC)
GlaxoSmithKline Consumer Nigeria PLC, Agbara Industrial Estate, Agbara, Ogun State, Nigeria
GlaxoSmithKline Consumer Nigeria Plc is a Nigerian-based company located in Lagos, Nigeria. Her core business is manufacturing, marketing and distribution of consumer healthcare and pharmaceutical products. She is an affiliate of GlaxoSmithKline Plc, one of the world’s leading research-based pharmaceutical companies - a British pharmaceutical company whose headquarter is located in Brentford, London.
Responsibilities:
§Conversion of Standard Operating Procedures (SOPs) to Analytical Testing Procedures (ATPs)
§Handling of incoming raw, packaging, and component materials
§Physicochemical analysis of finished products to ensure: brix, pH, acidity, taste, and colour, conform to the required standards of quality and specifications
§Analysis of stability products of nutritional health drinks, pharmaceuticals and oral health care products
§Calibration of laboratory equipments
§Documentation of all Laboratory results and trending for proper traceability
§Performing retest of due raw materials using a robust retest management system to ensure timely releases and effective adherence to global inventory FIFO system.
PROFESSIONAL REFEREES:
EROMOSELE, RACHAEL MARO
SME Finance Coordinator
AB Microfinance Bank, Nigeria
28, Akintoye Shogunle Street, (Opp. No. 2, John Olugbo Street), Ikeja, Lagos
ac8rrz@r.postjobfree.com
IGWE CHIBUEZE HOSEA
Executive Secretary
Peace&Conflict Resolution Resource Centre
(PEACrEc)
8, Ajao Road, Off Awolowo Way, Ikeja, Lagos
ac8rrz@r.postjobfree.com
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