Cell # +966-**-***-**** Email firstname.lastname@example.org Skype: muhammadalirazi
To obtain a responsible and challenging position with a progressive company where my work and experience will have valuable application for the bright future of company and viz a viz myself.
Business Operation Management
Business Operation Manager February 2016 – Present
Indian Kitchen Express (Gulf Highness Holding Company) www.ike-ksa.com
Reporting to : General Manager / Deputy General Manager
Being Business Operations Manager, my prime charge is to see all food and beverage cost adding to operations for Indian Kitchen Express which covering Seven Restaurants.
Essential Duties and Responsibilities:
Hires, schedules, supervises, trains and coordinates the work of 63 plus Food & Beverage (F&B) personnel
Ensures controls are in place to safeguard inventory controls.
Strategically plan and manage logistics, warehouse, and transportation for ongoing operation.
Work closely and communicate with freight forwarders to assure all information is understood by all parties involved to assure efficient freight movement.
Accurately receive incoming material and process shipments of orders. Also working closely with purchasing to immediately rectify any inbound problems that may occur, including incoming inspection for all shipments not required to process through QC
Keep reviewing business trend, and updating Top Management with various MIS Report
Plan routes and process shipments.
Manages F&B budgets and costs
Orders, maintains and inventories in lieu with allocated budget.
Develops operational procedures for unit.
Maintains and implements standards of quality in all food and beverage service operations
Carries out supervisory responsibility following policies and procedures
Oversees correct receipt, storage and handling of food and beverage products to ensure quality and freshness at all times.
Performs other duties as assigned Knowledge,
Skills and Abilities:
Knowledge and understanding of organization, goals, and objectives, and policies and procedures
Proficiency in Microsoft Word, Excel, Outlook, and Point of Sale (POS) systems
Excellent verbal communication skills
Possess self-motivational skills and hands-on management approach
Possess impeccable service standards and attention to detail
Possess strong skills in organization and efficiency
Ability to work a flexible schedule to include evening and weekend assignments
Ability to work in a multi-ethnic/multi-cultural environment
Ibrahim Fibres Limited – Pakistan Oct – 2008 to Jan-2016
One of the largest manufacturers of Polyester Fibre in Pakistan having capacity of 1150 Ton/day. Consists of 3 textile yarn plants of 140,000 spindles and 75 MW power plants for own usage of electricity, having above 4000 employees at different locations.
Company also owning “Allied Bank Limited” having more than 850 branches
Sr. Import Officer.
A supply chain executive with invaluable knowledge of managing projects, resources and staff in an effective and efficient manner. From 2008 to present working to make arrangements for import of raw materials, machinery & equipment required by Production, Electrical, Engineering, Instruments and Quality Assurance Departments from foreign and local sources for Ibrahim Group of Companies.
Monitoring data management to keep accurate product, contract, pricing and invoicing information.
Schedule with foreign & local suppliers for the ordering and delivery of demand products, responsible to meet the requirements generated by the sales and production departments by means of the forecast and ERP system.
Locate suppliers from around the world for new products as needed including primary and back-up suppliers. Request and manage the receipt of samples and costs as required to meet the growth goals of the company.
Recommend appropriate re-order levels based on history and sales forecast. Maintain approved inventory levels.
Maintain and report accurate cost records of all products purchased.
Negotiate and order of all products purchased within their area of responsibility. Monitor and negotiate transcontinental freight costs.
Continually work with current vendors as well as potential new suppliers to help reduce costs while maintaining the highest level of quality and service. Find “spot” suppliers as needed.
Work with the operations staff to efficiently schedule the receipt of purchase orders in order to meet the production and sales requirements.
Keep management advised of all changes in costs due to volume or market condition adjustments.
Communicate payment requirements between AP and suppliers.
Manage the inbound/outbound containers while limiting any demurrage and storage fees.
Ensure proper freight rates are being calculated and added to final cost of goods.
Update commodity pricing on a weekly basis.
Stay within guidelines on days on hand, service levels and inventory objectives.
Other duties and projects as assigned.
Negotiating contracts to reduce costs and achieve maximum efficiency.
Knowledge of managing returns and rejections professionally & promptly with suppliers.
Prepare and/or coordinate with other departments any documentation required in support of a triennial reviews, Internal & External audits, etc.
Manage all import documentation and activities of all import brokers and transportation firms.
United Bank Limited – Pakistan (Contractual Employee)
CAD Officer Aug – 07 to Oct – 08
Corporate Banking Group
•Filling and Managing Credit Documentation of the Clients.
•Coordinate with RCAD for routing memos and other credit applications for disbursement purposes.
•Monitoring of Stock & Receivables reports and insurance against them.
•Monitoring of different types of Collateral & Documentation.
•Supervise for issuing Delivery Orders of concerned clients.
•Manage the Stock Inspection of pledged/ Hypoticated Stocks.
•Monitoring of Limits & Drawing Powers in the Uni-Bank System with liaison of macadam.
•Making and compiling all the related documents for credit initiation, approval and disbursement.
EDUCATION & TRAINING
Masters in Business Administration (MBA-Marketing) 2006
University of Central Punjab - Lahore
Graduation (Journalism) 2003
University of Punjab - Lahore
Intermediate (Commerce) 2001
Punjab College of Commerce – Faisalabad
Seminars & Exibition
Gulf Food UAE 2017
Riyadh Horeca 2018
Training On & Off Job
Two Days Training Program on Professional Selling Skills.
Two Days Workshop on Effective Communication Skills.
10-Weeks Course on ‘ The Secret Power of Brands”
Certification on “Business Intelligence and Knowledge Management Systems”
8-Weeks Orientation Training on ERP
Account Alias Correction & Updating Training with IT-Dept.
Fixed Assets Tagging Workshops.
One Day Training on CRF-Oracle Base
4-Weeks Training on Hibernian ( Budgeting Software)
One Day Training on BASIC FIRST AID & FOOD SAFETY.
One Day Course on Credit Documentation at SBP-RWP
Knowledge & Skills
Ability to perform duties under minimal supervision while exercising discretion and independent judgment.
Proven organizational and multitasking skills.
Proactive with a true sense of urgency
Snack buying or natural products background preferred
Availability to work a varied, flexible schedule to meet business demands.
Availability to travel on behalf of the Company as needed
Negotiation Skills, Problem solving, Analytical & Decision making Skills
Ability to supervise and train assigned employee including organizing, prioritizing, and scheduling work assignment.
Strong interpersonal and communication skills.
Have good leadership skills.
Software skills include:
Expert knowledge of computer systems and ERP’s input retrieval and use. Computer proficiency particularly in MS Office, Internet browsing & Email.