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Manager Program

Renton, Washington, United States
March 12, 2019

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U.S Green Card Holder


Address – 5319 204th ST SW, Lynnwood, Washington Phone – 206-***-****

Email - LinkedIn- Priyanka Notani


Detail-Oriented Program Manager with 3+ years of experience, successful at developing/managing customer-centric products/services and engaging with cross-functional product/service teams from prototype to release. Accustomed in managing multiple cross-team projects and priorities in fast-paced environments.

Hands on technical skills and experience in software development, integrating complex systems and contributing to large transformation programs including analysis, requirements gathering, solution architecture and design and implementation of projects across several domains.

Adaptable, proactive and a skilled communicator, adept at relationship-building owing to a gamut of experience of working with a diversity of cultures across the globe in a fast-paced, dynamic, iterative development environment.


PMI Project Methodologies.

Knowledge and implementation of six sigma.

Knowledge of SDLC framework and Customer-centric product/service development approach.

Cross-Functional Leadership.

Hands on Technical Knowledge on Languages like JAVA, Javascript, React JS, Node JS etc.

Familiarity with Cloud services like AWS and GCP.

Familiarity of tools: JENKINS, GIT (Continuous Integration), STASH & BITBUCKET REPO, VSTS, Microsoft Office, Microsoft Excel, Outlook, Word and PowerPoint, Google docs, JIRA.


Program Manager/Software Engineer - Nordstrom Aug 2018 to Present

Collaborated with developments teams to plan project sprints thus, implementing and maintaining the best developmental practices.

Spearheaded cross-functional initiative to have the required information, monitoring workflow, resolve any questions appropriately and balance between business needs vs technical constraints.

Acted as a forerunner with changed resources, priorities, budget and benefit analysis.

Communicated project issues and status in a concise, accurate, and professional manner ensuring the project deadlines are met.

Partnered successfully with internal/external product owners/stakeholders to build, define and deliver API Proxy.

Conducted Design Review to check API Proxy design implementation and make sure that design standards are met.

Generated Apigee platform specific insights (custom reports/health check monitors) to measure stability of the platform.

Kept a track (daily, monthly, weekly, yearly) on usage, customer and support experiences for Apigee Platform to monitor revenue growth as the capacity utilization increased

Working on RCA Announcing Platform changes to all the clients/stakeholders and leading successful mitigation of exiting team’s APIs.

Program Manager/Tech Support- T-Mobile (Employer- HCL/Accenture) Aug 2017 to Aug 2018

Partnered successfully with internal/external product owners/stakeholders to build, define and deliver API Proxies using Apigee.

Conducting Design Review for API proxy design implementation and providing useful insights for API proxy development and deployment.

Writing functional and Technical specification for new features.

Maintaining platform specific documents for easier on-boarding steps and prerequisites.

Troubleshooting latency and production down issues.

SSL Certificate management & installation and troubleshooting SSL related issues.

Maintaining and updating infrastructure using Six Sigma DMAIC.

Setting up monitors for the platform.

Resolve any questions appropriately and balance between business needs vs technical constraints.

Program Manager - Prosares Solutions Limited Oct 2016 to May 2017

Product owner in Agile/Scrum environment for a customer knowledge base. Provided direction to the development team; delivered releases on time and within budget.

Responsible to understand business fundamentals and ability to map IT and communicate initiatives/projects at technical and executive level.

Planned, tracked, measured and reported on the status of a variety of projects throughout the entire project development life cycle.

Drove process improvement using Six Sigma methodology to solve inefficiencies with employee productivity and the multiple IT applications required for completing job duties.

Assisted in the development of a strategy and implementation plan for governing and gauging the performance of security activities

Worked with software engineers and project stakeholders to identify requirements and develop deliverables

Software Engineer – Larsen and Toubro June 2015 to Oct 2016

Responsible for Developing Intranet as well as internet portals using SharePoint 2013/2010 and working with Custom DB using SQL for Client- Aditya Birla Group of Companies, facilitating better planning, communication and resource utilization across the organization.

Be a technical trusted advisor to lead customers through change, removing obstacles and engage the support of stakeholders.


Bachelors in Computer Engineering (University of Mumbai) 2011 to 2015


Head of Public Relations for 4 years in College for Cultural and Tech Fests.

Active volunteer at events held by non-profitable organizations – providing mental, emotional and physical support to senior citizens at old age/providing education to slum kids.

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