Cell: 571-***-**** I Email: email@example.com
Result oriented operations specialist with an international background and a proven record of successful business operations and customer management. A professional knowledgeable in international trade compliance; proficient in ITAR and EAR regulations; familiar with BIS and DDTC export license applications, CJs and classification requests, control lists, license exceptions/exemptions, customer screening lists, AES filing, export recordkeeping requirements.
Knowledge of ITAR and EAR
Financial Planning, Execution and Analysis
Project Control Accounting
Languages: English, Russian, Ukrainian and French
Proficient in Jamis ERP system, SalesForce, SalesLogix, Microsoft Suite, SPSS
Opportunity Pipeline Management, Sales Execution
Strong Business Acumen
Excellent reporting, presenting, coordinating, recordkeeping, researching skills
Strong verbal and written communication skills
Self-motivated, action-driven, multi-tasking
BizFlow Corporation Falls Church, VA July 2016 - Present
Assistant Manager of Financial Operations
Accurately plans and forecasts company’s yearly financial commitments. Executes all license and maintenance sales. Provides a project revenue forecast based on project schedule, tracks project budgets and burning ratios. Facilitates company’s field and GSA audits, ensuring compliance.
Solely responsible for executing customers’ maintenance support renewals, generating 4+ million in yearly revenue. Coordinates and authorizes all software shipments, domestically and internationally.
Responsible for complete project set up in company’s ERP system consistent with the statement of work. Assigns charge codes to resources. Reconciles billable labor and expenses for all projects.
Works with Sales and Professional Services departments to capture and forecast new business in the company’s CRM system. Supports drafting of SOWs and works with clients to finalize pricing terms. Reviews all incoming purchase orders.
Performs all company’s billing accurately and in a timely manner. Interfaces with clients on all issues related to finance and billing, facilitates the resolution of any invoicing and collection disputes
Prepares financial reports and executive review documents. Gives weekly presentations on revenue and sales to the senior management. Maintains all company databases.
BizFlow Corporation Falls Church, VA September 2015 – July 2016
Managed project charge codes for all company’s resources
Managed sales opportunities, maintained customer and partner databases
Processed purchase orders and purchase authorizations
Generated sales orders, processed and sent all company invoices
Coordinated with the program personnel and R&D Department to ensure high quality results are delivered in a timely manner
Performed AR collection
BizFlow Corporation Falls Church, VA March 2015 – September 2015
Welcomed visitors, answered and directed phone calls, monitored company’s email
Issued badges for new employees, reserved conference rooms, ordered and organized office and kitchen supplies, distributed mail
Processed expense reports, prepared expenses summary for payroll, created payment vouchers, entered data in Solomon
Exception2 Brussels, Belgium 2012 - 2014
Event Coordinator Assistant
Assisted in the organization of various events, international exhibitions, art galleries, gala dinners, fashion events, conferences, including conferences at the European Parliament and the European Commission
Coordinated event’s budget, logistics, monitored timelines and assisted speakers by managing presentation materials
Interfaced directly with clients and resolved their inquiries
Monty Hotel Brussels, Belgium 2009 - 2011
Provided excellent customer service and managed all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys
Processed all check-ins and check-outs including resolving any late and disputed charges
Processed all payment types such as cash, checks, debit, and credit
Calculated daily cash balance
Maintained bookkeeping and performed filing activities, reported maintenance issues and resolved logistical coordination matters
MBA - Master of Science in Business Administration (International Relations) 2014
Katholieke Universiteit Leuven (KU Leuven) Brussels, Belgium
BBA - Bachelor of Science in Business Administration
European University College Brussels (HUB) Brussels, Belgium 2011
Certified U.S. Export Compliance Officer (CUSECO) Estimated: 06/2019
Certified Federal Contract Manager (CFCM) Estimated: 09/2019