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Sales Representative Customer Service

Location:
United States
Posted:
March 14, 2019

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Resume:

ELBERT THOMPSON

601-***-****

ac8r9y@r.postjobfree.com

EXPERIENCE

JUNE 2016-PRESENT

VICKSBURG, MS

LEAD CONTRACT SECURITY GUARD

MURRAY GUARD/US ARMY CORPS OF ENGINEERS (USACE)

HOURS PER WEEK - 55

Responsible for ensuring the security of the entire facility which requires me to make periodic rounds to ensure the safety of the entire building making this both a stationary and moving post

Perform random personnel searches; and is experienced in operating state of art metal detection systems

Performs daily safety check of equipment

Knowledge of state and federal criminal laws, including procedures, regulations, guidelines, and precedents related to admissibility of evidence and prosecution

Maintain access control of this facility which requires me to monitor the surveillance and access systems at all times

Ensure 100% positive identification of all personnel seeking to gain access to the MRC building

Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences

Make entries at least every hour in MRC Guard Post Book to connate status of the post, the status of the MRC and results from periodic moving patrols

Task with the duty of connoting any incoming phone calls, with the time and date of the call, name and return number of the caller and purpose of the call

Maintain visitor log books that are turned in at the end of each shift of the day’s activities; in performing my many responsibilities, my main goal is to observe, protect and report at the Mississippi River Commission (MRC)

Knowledge of intelligence operations; public safety and security operations; occupational health and safety; investigation and inspection techniques; or rules, regulations, precautions, and prevention techniques for the protection of people, data, and property

Enforce federal laws, regulations and policies

Patrol MVD/MVK sites (District, Division, Field offices, etc.)

Ensure 100% emergency response within area of responsibility

Facilitate MVD’s visitor stewardship and orientation

Perform road patrols and traffic enforcement to interact with visitors to determine compliance with relevant laws and regulations

Assist with preliminary investigations of crimes and violations of USACE MVD/MVK rules, public use, safety requirements, and motor vehicle accidents.

Provide daily crowd control activities by various monitoring systems.

Proactively protects MVD resources and assets from all forms of degradation.

MAY 2015 –JUNE-2016

VICKSBURG, MS

SALES ASSOCIATE

DILLARD’S DEPT-STORE

HOURS PER WEEK - 40

Responsible for welcoming and greeting customers in a polite and courteous manner. I also handled the tasks of stocking and replacing merchandise in an organizing way

Received payments for merchandise purchased by the customers

Maintained daily inventory after ordering new supplies.

Displayed new merchandise to customers to keep customers updated on what was on the sale floor

Ordered merchandise for customers if our store didn’t have what was needed at the time. I also marked merchandise to reflect the normal price after the end of sales

Maintained and ensured that the highest excellence of customer service to the consumer and to the company

JULY 2013- MAY-2015

VICKSBURG, MS

THERMO- OPERATOR

FOAM PACKAGING INC.

HOURS PER WEEK - 40

Manufactured foam polystyrene egg cartons, serving trays, and hinged- lid food

Measured and tested product, identified defects in product, read and comprehended work orders, dimensions, box quantities, pallet configurations, label information, run speed (bags/rolls/lbs./pkgs. Per hour)

Maintained, roll size and understand machine mechanics

Preserved inventory for all products assigned to area of responsibility.

Primary goal was to ensure that the quality and quantity of packaged goods conformed to the company’s standards

MARCH 2012-JULY-2013

VICKSBURG, MS

SALES REPRESENTATIVE – VICKSBURG FORD

HOURS PER WEEK - 60

Adept at maintaining revenue stream above the company’s expectations

Strong negotiating skills which allowed me to sell all variety of vehicles to numerous customers

Excellent communication skills in dealing with customers

Knowledge of new and used vehicle prices due to familiarity with the inventory

Assisted with a weekly inventory of our car and truck inventory

Provided excellent guest service ad sell inventory to the best of my ability while maintaining my integrity as a valued employee

JULY 1995- DECEMBER -2010

VICKSBURG, MS

AMERISTAR CASINO

TABLE GAME SUPERVISOR/DEALER

HOURS PER WEEK – 40

Dependable and I had excellent monitoring and evaluating skills for the table game and dealers

Supervised anywhere from 4 to 6 table games at all times

Maintained excellent customer service skills and adhered to the casino policy that was set before me

Responsible for operating table games; my essential duties included passing cards out, gaming chips, issuing payouts, confirming large bets with floor manager and the customer

JANUARY 2010-DECEMBER-2012

VICKSBURG, MS

SUBSTITUTE TEACHER

VICKSBURG WARREN SCHOOL DISTRICT

HOURS PER WEEK - 32

Substitute teacher in the Vicksburg Warren School District, I replaced fulltime classroom teachers for a determined period of time and for the need of the day

My role consisted of implementing existing lesson plans, overseeing classroom activities, assigning homework, following the fulltime teacher instructions and grading tests

It was my responsibility to ensure that normal classroom routines was followed and discipline was maintained

Responsible for reasonable actions to ensure the safety of students, material, and equipment

Escorted students from the class in an orderly manner; also, I had to also ensure a safe and peaceable classroom environment throughout the day

My main goal was to follow the rules set before me with excellence and integrity

SEPTEMBER 1990- MAY-1991

LORMAN, MS

ENGLISH TUTOR COUNSELOR

ALCORN STATE UNIVERSITY

HOURS PER WEEK - 8

Tutored high school students in Alcorn State University’s Upward Bound Program

As a tutor, I had to instruct students and help them prepare for education and tests

Assessed students learning needs and weakness areas, referring to library sources

Acted as a crisis manager in assisting with arguments, and demonstrated a teaching aptitude, communication, patience, and strong interpersonal skills

Expectedly oversaw about 20 students four times a month

My ultimate goal was to be committed to the students’ needs while being committed to team work in our program

Ensured tasks/ projects were completed on schedule and in a timely manner

Reviewed work assignments for overall completions satisfaction to the Upward Bound Standard

AUGUST 2009- AUGUST 2011

VICKSBURG, MS

MULTI-MEDIA VIDEOGRAPHER

KING SOLOMON BAPTIST CHURCH (KSBC)

HOURS PER HOUR - 8

Served as multimedia videographer for the KSBC

Recorded live services, make CD’S, DVD’S for purchase and edit all media for final production

I have an eye for detail and I am proficient in creating and producing a range of media outlets

Made sure all deadlines were met; in addition, I understand editing techniques which helped me excel at my craft

Maintained all equipment and made sure it was in proper working order and a high level of quality using video and photography; also, I had created input on other multimedia related projects

EDUCATION

AUGUST 1989- MAY 1994

ALCORN STATE UNIVERSITY

LORMAN, MS

BACHELOR OR ARTS IN MASS COMMUNICATION

Maintained a GPA OF 3.5

SKILLS

Knowledge of state and federal criminal laws

Proficiency with Microsoft Office Software

Word, PowerPoint, and Excel

Excellent Communication

Intra/interpersonal skills

Organization Skills

Strict attention to details

Excellent Written and Verbal Skills

Knowledge of intelligence operations

VOLUNTEER EXPERIENCE

Church ministry, August 2011 – Present

TRAINING

Weapon familiarization (9mm/92 Beretta)

Multimedia

Microsoft Software

Adobe

Active Shooter

SHARP

Cybersecurity

EEO

Ethics

CPR



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