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Consultant / Director / Store Manager / Finance / Analyst

Acworth, Georgia, 30101, United States
March 14, 2019

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Robert L Willoughby

678-***-**** 3938 Abernathy Farm Way Acworth, GA 30101

Solution-minded business professional with a track record of providing leadership and strategic direction for teams and special projects creating alignment to specific goals and objectives, as well as the creation and oversight of roadmaps that satisfied both business and technology requirements. With a background in statistical analysis, predictive modeling, writing business requirements, developing process optimization tools and managing projects. A reliable and trusted leader skilled in building communication channels with internal and external customers allowing the execution of key initiatives. Capable of managing multiple projects cross-functionally with strong attention to detail, problem-solving capabilities, and follow-through abilities. Independent Contractor – Acworth, GA March 2016- Present Responsible for providing a customized, detailed service to both large and small organizations with emphasis in numerous areas: Data gathering and analysis (financial and non-financial / qualitative and quantitative); Accountability for current state analysis, requirements development, future state process redesign, simulation and testing; Process re-engineering and documentation to include workflows and white papers; Develop best practices and training materials; Share ideas, discuss opportunities, and provide support.

ICONTROL – UNIVERSAL COLLABORATION SERVICES – Burtonsville, MD - Atlanta, GA Director of Integration and Process November 2013- October 2015 Utilized agile methodology to manage and deliver business intelligence score carding portal for planning, execution, purchase affinities, and ongoing strategic and tactical analysis. Other responsibilities included the gathering of functional and non-functional requirements, designing wireframes and mock-ups, creating business cases and user stories. I also published technical documents, best practices, training manuals, and developed process maps for current and future state of products and services. THE COCA-COLA COMPANY– Atlanta, GA July 2000- May 2013 Business Process Consultant (2008-May 2013)

Created and implemented business processes and training documents for the top 20 grocery, drug, and discount retail customers and their sales teams across the Coca-Cola franchise system. Responsibilities required me to balance teams needs, and functional lines to develop processes and application solutions to help national sales teams identify and solve real business problems.

Financial Specialist, THE COCA-COLA COMPANY (2007-2008) Designed, managed, and coordinated the monthly and annual financial budgeting and close processes for $32.5M OPEX and

$100M CAPX for an LLC of the Coca-Cola Company.

Senior Business Analyst, THE COCA-COLA COMPANY (2005-2007) Built and executed business cases to support EDI implementations, conflict resolutions, and strategic focus. Served as a subject matter expert and developed solutions to optimize the underlying processes and achieve efficiencies. Business Analyst, THE COCA-COLA COMPANY (2003-2005) Served as a subject matter expert (SME) to develop an actionable online solution that would serve as the book of record for the Coca-Cola franchise system.

National Customer Business Analyst, Coca-Cola Enterprises (2000-2003) Interfaced with all Coca-Cola operating companies, their franchise system, and direct customers to analyze, advise, and develop solutions to implement electronic exchanges.

THE KROGER COMPANY – Atlanta, GA June 1981- August 2000 EDI-DSD Coordinator / Store Manager / Co-Manager

Managed the EDI transmissions as well as overseeing a team to manage the pricing and contract elements for 430 Direct Store Delivery suppliers and 168 stores in the Atlanta Division. Began Kroger career as Co-Manager and served in several General Manager positions.

BS, Business Administration – AUSTIN PEAY STATE UNIVERSITY – Clarksville, TN Lean and Six Sigma Green Belt Certification, 2007

Project Management Planning Implementations Quality Assurance and Data Integrity Debugging Training Requirements Gathering Story Telling Client Facings Data Analysis Data Mining Business Insights and Reporting Scorecard Development

Wire Frame Design and Modeling Solution Development Finance Budgeting Forecasting Business Development Business Cases Best Practices Supply Chain Maintenance and Support Inventory Management Operations Management Vendor Management Cross Functional Management Process Re-engineering and Mapping Process Execution SDLC Waterfall Agile Scrum SWOT SCRS SQL Visual Basic Microsoft (Word, Excel, Access, Visio, PowerPoint, MS Project) Communication Integrity Process Improvement Time Management Critical Thinker Computer Skills Analytical Skills

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