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Sales Customer Service

Location:
Bangalore, Karnataka, India
Salary:
45000
Posted:
March 14, 2019

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Resume:

NAME : P. SAJITH

Contact No. : 974*******

E-mail: ac8r87@r.postjobfree.com

Objective:

To Work in an organization which provides ample opportunities to explore my potential and to grow as a professional.

Professional summary:

Dynamic and results-driven Outside Sales with over 3 years of experience in Insurance and E - commerce

industry successful in new business development, competitive market share expansion,and customer relationship development.Energetic and goal-oriented with a genuine

passion for sales strategy and a well-rounded background in supporting a progressive

organization in optimizing performance and growth

Work Experience:

‘Senior Catalogue associate’ in Amazon development service Pvt. Ltd. from June 2017.

Job Profile:

Analyzing & understanding client’s requirement & providing best quality products

On the job training of new joiners in the process & validating their work for further processing

Allocation of request & dispatching the customer request

Maintaining various excel tracker to capture day to day production & provide reports to Higher Level

Preparing report required for customer quality requirement.

Exposure to different tools used by organization in different teams

Worked with Quality audit tam ensuring best product available for customer with zero defect policy.

Maintain the SLA and ensure on time request by program team

Conducting quarterly knowledge test for the specific process.

Providing Financial Solution to the Customers.

Customer Service:

Acknowledge and appropriately greet and assist every customer in a timely manner.

Process customer requests in a courteous, efficient

‘Process Analyst’ in GOSSPL, at Bangalore, from August 2013 to May 2017.

Job Profile:

Analyzing & understanding client’s requirement and ensuring data security

On the job training for new joiners on process related flow

Allocation of request & dispatching the customer request on SLA basis

Downloading all clients document and ensuring all the information are accurate

Preparing report of team production on daily basis

Conducting training session to ensure that everyone is on the same track

Educational Qualification:

Name of the course

University / Board / Institution

Principal Subjects

% of marks obtained

Year of Passing

MBA

Presidency College, Bangalore University

Finance

63.80%

2013

BBM

S.F.G.C,

Bangalore University

Finance

63.40 %

2011

Class XII

S.P.U. College,

Karnataka pre- university board.

CEBA

81.6 %

2008

Class X

Air Force School, CBSE

66 %

2006

SKILLS:

Enthusiastic, eager to meet challenges and quick to learn.

Confident and hard working.

Leadership qualities.

Team management and problem solving abilities.

Excellent Written and Communication Skills.

The ability and desire for sales job with a confident and determined approach.

Quick in learning and good listening skills.

Good ability in work and also meet the given deadlines.

Ability to work under pressure.

Understanding and interest in financial / banking products and markets.

SOFTWARE SKILLS:

Software Skills - MS Office 2007, MS-dos,Windows 7,Windows 8

MS-windows.

Projects / Summer Internship:

1)A study on problems of maintaining continuing customer relationship in online trading 2011

Title: Organization Study

This study has helped me to understand the evolutions patterns to C2T training & its importance.

2)A detailed study on Bisleri International Pvt. Ltd. 2012

Title : Organization Study

I gained knowledge about the manufacturing industry in the modern world. I explained with different practices & procedures used in the Bisleri industry for producing mineral water.

Achievements / Extra Curricular Activities:

Academic

Sports

Won the inter house volleyball match held in school.

Represented the school in u-19 volleyball tournament conducted by volleyball federation of india.

Cultural

Participated in mock show event held in jain college fest.

Was the leader of the student community that conducted inter college fest in sheshadipuram college.

Membership

Member of campus placement cell(cpc),student coordinator working in a team of 10 members in cpc core handling the placement process and assisting institution placement team responsibilities involve determining the students eligibility for placement.

Personality Traits : Leadership skills, patience, communication skill.

Area of Interest : Keep myself updated about the development in business world by reading business

magazines, playing volley ball.

Personal Details :

Date of Birth : 09-04-1991

Fathers Name : Mr.P.SOMASUNDARAN

Permanent Address : Devi bhavan, B.B road, old bus stand, devanahalli town.

Pin : 562110

Sex : Male

Marital Status : Single

Nationality : Indian

Religion : Hindu

Language - Can Write : English, Hindi

Can Speak : English, Malayalam, Hindi, kannada.

DECLARATION:

I hereby confirm that the above information is true to the best of my knowledge. If give

an opportunity in your highly esteemed organization, I would perform my given

assignment with utmost sincerity and dedication.

Date: Signature

Place: Bangalore P.SAJITH



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