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Online English instructor

Durban, KwaZulu-Natal, South Africa
March 14, 2019

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Surname - Edward

First Name - Jasmin

Identity number - 850**********

Date of Birth - 25 September 1985

Age - 33

Home Address - 6 Saint Theresa Road Sydenham Durban 4091

Contact Number - 074-***-****

Email Address -

Marital Status - Single

Religion - Christian

Nationality - South African

Extra-mural Activities - Listening to Music, Reading, socialising

Health - Excellent

Licence - n/a


Last School Attended - M H Joosub Secondary High

Highest Grade Passed - Matric / Grade 12

Year - 2003

Subjects Studied - English, Afrikaans, Biology

Geography, Typing, Business economics,

TEFL certificate obtained in 2017

Skills and Development certificate

FIAS AND FICA Certificate


Currently relocated to Durban and setting up office to work as an online tutor

1. Tutor ABC. - January 2017 to May 2017

Duties performed - Tutor consultant. Online tutor to non english students from Asia

- providing feedback with progress report

- Assist with pronunciation. Written. Oral. Grammar

- Daily report

- Review lessons before

- Request rate on performance from students

- Attend to IT issues

- Daily IT Checks

- daily/ Weekly / monthly schedule check

2. Hollard Insurance - ( September 2014 till June 2016 )

Duties performed

- outbound sales

- objection handling

- sales process

- capturing

- confirming clients details

- adhering to compliance

3. C4life - April 2014 to August 2014

Duties performed

- outbound sales

- objection handling

- sales process

- capturing

- confirming clients details

- adhering to compliance

4. O keeffe and Swartz Consultants - ( May 2008 till February 2013 )

Duties performed

- Listening to sales calls

- Providing feedback to managers and sales consultants

- making sure calls adhere to risk and fraud and FIAS policy

- pending sales which do not comply with the FIAS act and risk and fraud as well as

- script adherence

- Making sure calls and sales compliant

5. Okeeffe and Swartz Consultants - (April 2007 till April 2008 )

Duties performed

- outbound sales

- objection handling

-sales process


- confirming clients details

-adhering to compliance

6. Direct Channel Holdings - ( July 2006 till February 2007 )

Duties performed

-outbound sales

-objection handling

-sales process


-confirming clients details

-adhering to compliance



Working within and managing a team

Constant prospect to improve business in all areas / Setting and achieving targets


Planning and giving presentations

Excellent written and verbal communication

Problem solving

Wide experience in dealing with complaints from customer’s

Strong aptitude for using imitative especially in areas of time management to meet deadlines

Analysis and research

Efficient use of research and information for thorough analysis

Ability to interpret information for relevant use

Computer literate

Proficient in Microsoft Office (Word, PowerPoint, Excel, Access and Outlook)

Excellent typing skills

Easily adaptable to different systems and technologies


I Jasmin Edward would like to honestly and sincerely place my keen interest in the advertised position. Life in the work place is really tough and has helped me learn new life skills developing and applying what I have learnt . I have worked in the financial sector most of my life and this is something a am very passionate about . I am always growing myself studying different aspects in the financial industry ; always trying to better my knowledge and skills as well as adjusting to change as there are always changes made in aid to better service our clients.

Teaching others to better themselves as well is a priority as we learn everyday from each other. Growth and self development is very important to me.

I believe I am a suitable candidate for this position with my desire to succeed. My employment record with all companies I have worked at, is impeccable, receiving accolades. I am always looking to grow and have a positive outlook on life. I believe, given the opportunity I can add value within this establishment.

Thanking you in advance.

Kind Regards,

Jasmin Edward

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