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Data Entry Administrative Assistant

Memphis, Tennessee, United States
March 14, 2019

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Martin Johnson

Professional Summary

Experienced sales professional well-versed in administrative, clerical, and records management functions. Friendly and reliable team player with excellent judgment, strong critical thinking skills and good problem- solving abilities. Seeking a new professional challenge in a fast-paced environment.

Work History

Equis Financial Group - Insurance Broker

Memphis, TN

07/2017 - Current

Freelance - Event Coordinator

Memphis, TN

01/2012 - Current

Maximus Inc - Customer Service Representative

Memphis, TN

06/2016 - 07/2017

MTSU Phonathon - Call Center Representative

Murfreesboro, TN


145 N Rembert, Memphis, TN 38104




Meet with individuals and businesses, assess their situation, determine their needs, and recommend products based on my assessment.

Build rapport with my clients, practice active listening, and retain a great amount of product knowledge.

Manage administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.

● Coordinate schedules and timelines for all events. Coordinate florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.

Received calls from parents and guardians, in regards to child support payments.

De-escalated situations with disgruntled customers by giving them accurate information in a timely manner.


● Prospecting

● Personable

● Driven

● Commission-based sales

● Underwriting knowledge

● Exceptional communication skills

● Quality assurance and control

● Creative problem solver

● Quick learner

● Product knowledge

● Data entry

● Sales

● Administrative support

● Team Player

● Small Group Communication

● Conflict resolution

● Strong verbal communication

● Process implementation

● Team leadership

● Self-motivated

● Project Management

● Team liaison

● Client assessment and analysis

01/2014 - 05/2016

Milton Memphis Entertainment - Marketing & Promotions Intern Memphis, TN

01/2014 - 01/2015

MTSU Housing - Administrative Assistant

Murfreesboro, TN

08/2013 - 05/2014

Amazon - Picker Packer

Lebanon, TN

05/2013 - 08/2013

MTSU Housing - Front Desk Assistant

Murfreesboro, TN

08/2012 - 05/2013

Middle Tennessee State University

Murfreesboro, TN

Bachelor of Arts: Organizational


Minor: Animal Science

Community Service


In my free time, I enjoy playing

competitive indoor volleyball. Also, I

volunteer my time and coach some local

high-school teams.


Life Insurance License 18347649

Health Insurance License 18347649


MTSU Horse Show Chairman 2013

MTSU TN Walking Horse Clinic 2013

MTSU Walking Horse Show Chairman


MTSU Area 2 Goverment President


NatIonal Christmas Tree Ornament

Ceremony Music Chairman 2015

Called parents, friends, and recent graduates of Middle TN State University, built rapport with them, and solicited them to make a monetary donation to the university.

Managed social media accounts on day-to-day basis to increase company recognition by creating engaging content.

● Handled all press releases and coresponds with the media.

● Event coordination

● Planned weekly client service schedules for up to 6 employees. Answered and managed incoming and outgoing calls while recording accurate messages.

Optimized office functions and managed client correspondence and communications.

Acted as a liaison between clients and vendors and maintained effective lines of communication.

Picked up incoming stock and delivered materials to designated locations.

● Achieved a 97% on-time shipment rate.

● Picked products for specific routes according to pick sheets.

● Redirected shipments en route in response to customer requests.

● Reported maintenance problems to the appropriate personnel.

● Greeted daily visitors and customers upon arrival.

● Maintained a clean, orderly and welcoming reception area. Entered and sorted data accurately after establishing data entry priorities and procedures.

Developed organizational systems for agendas, records and reports.

● Headliners Planning Group

● Terra Lingua Community Coordinator

Lord's Tabernacle Holiness Church

Youth Volunteer

● Shelby Farms Youth Alliance

● Bridge Builders

Whitehaven High-School Allumni


Shelby County Women's Prison


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