MJ

Martin Johnson

Professional Summary

Experienced sales professional well-versed in administrative, clerical, and records management functions. Friendly and reliable team player with excellent judgment, strong critical thinking skills and good problem- solving abilities. Seeking a new professional challenge in a fast-paced environment.

Work History

Equis Financial Group - Insurance Broker

Memphis, TN

07/2017 - Current

Freelance - Event Coordinator

Memphis, TN

01/2012 - Current

Maximus Inc - Customer Service Representative

Memphis, TN

06/2016 - 07/2017

MTSU Phonathon - Call Center Representative

Murfreesboro, TN

ac8r2u@r.postjobfree.com

901-***-****

145 N Rembert, Memphis, TN 38104

Skills

Education

2018

Meet with individuals and businesses, assess their situation, determine their needs, and recommend products based on my assessment.

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Build rapport with my clients, practice active listening, and retain a great amount of product knowledge.

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Manage administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.

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● Coordinate schedules and timelines for all events. Coordinate florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.

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Received calls from parents and guardians, in regards to child support payments.

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De-escalated situations with disgruntled customers by giving them accurate information in a timely manner.

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http://linkedin.com/in/martin-johnson-

89801896

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● Prospecting

● Personable

● Driven

● Commission-based sales

● Underwriting knowledge

● Exceptional communication skills

● Quality assurance and control

● Creative problem solver

● Quick learner

● Product knowledge

● Data entry

● Sales

● Administrative support

● Team Player

● Small Group Communication

● Conflict resolution

● Strong verbal communication

● Process implementation

● Team leadership

● Self-motivated

● Project Management

● Team liaison

● Client assessment and analysis

01/2014 - 05/2016

Milton Memphis Entertainment - Marketing & Promotions Intern Memphis, TN

01/2014 - 01/2015

MTSU Housing - Administrative Assistant

Murfreesboro, TN

08/2013 - 05/2014

Amazon - Picker Packer

Lebanon, TN

05/2013 - 08/2013

MTSU Housing - Front Desk Assistant

Murfreesboro, TN

08/2012 - 05/2013

Middle Tennessee State University

Murfreesboro, TN

Bachelor of Arts: Organizational

Communication

Minor: Animal Science

Community Service

Volleyball

In my free time, I enjoy playing

competitive indoor volleyball. Also, I

volunteer my time and coach some local

high-school teams.

Certifications

Life Insurance License 18347649

Health Insurance License 18347649

Accomplishments

MTSU Horse Show Chairman 2013

MTSU TN Walking Horse Clinic 2013

MTSU Walking Horse Show Chairman

2014

MTSU Area 2 Goverment President

2010-2013

NatIonal Christmas Tree Ornament

Ceremony Music Chairman 2015

Called parents, friends, and recent graduates of Middle TN State University, built rapport with them, and solicited them to make a monetary donation to the university.

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Managed social media accounts on day-to-day basis to increase company recognition by creating engaging content.

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● Handled all press releases and coresponds with the media.

● Event coordination

● Planned weekly client service schedules for up to 6 employees. Answered and managed incoming and outgoing calls while recording accurate messages.

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Optimized office functions and managed client correspondence and communications.

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Acted as a liaison between clients and vendors and maintained effective lines of communication.

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Picked up incoming stock and delivered materials to designated locations.

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● Achieved a 97% on-time shipment rate.

● Picked products for specific routes according to pick sheets.

● Redirected shipments en route in response to customer requests.

● Reported maintenance problems to the appropriate personnel.

● Greeted daily visitors and customers upon arrival.

● Maintained a clean, orderly and welcoming reception area. Entered and sorted data accurately after establishing data entry priorities and procedures.

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Developed organizational systems for agendas, records and reports.

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● Headliners Planning Group

● Terra Lingua Community Coordinator

Lord's Tabernacle Holiness Church

Youth Volunteer

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● Shelby Farms Youth Alliance

● Bridge Builders

Whitehaven High-School Allumni

Volunteer

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Shelby County Women's Prison

Volunteer

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Contact this candidate