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Sharepoint Manager

La Plata, MD
March 11, 2019

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**** ******* *****, ** *****, MD 20646 - 210-***-****

** ***** *********** ********** ********** within 5 major industries (DoD, Publishing, Transportation, High Education, and R&D). Fourteen years SharePoint experience including implementation, architecture and development of custom solutions. Project Manager of 35+ successful SharePoint Projects (MOSS 2007, SharePoint 2010, SharePoint 2013 on Premise/Online), SharePoint migrations and training. Experienced with all aspects of Central Administration, Site Collection and Site Administration. Experienced with complete application development life-cycle including requirements gathering, analysis and design, coding, testing and deployment. Excellent communication and project management skills. (Please see “Comprehensive Skill Set List” at end of this resume).


Architecture and Design

Business Intelligence



Site taxonomy/navigation design

Technical design

Security design


Excel Services

Reporting Services

Knowledge Management




Custom workflows


Content Management

Enterprise Search

Project Management

Document management


with Document Sets

Expire/Archive Content

Content Deployment

Meta data modeling

Content type/site column design


Custom UI


Property Mapping

Business requirements

Statements of work/proposals

Project planning

Change management

Technical resource management


User acceptance testing

Production planning




Jan 2018 – Present

Developed comprehensive business plans including competition analysis, market analysis, budgets, and SWOT analysis.

Conducts presentations, giving talks highlighting service features and capability.

Recruiting and training staff, motivating employees.

Researches start-up grants, applying for financing of company, and provides low-cost IT solutions for small to mid-range businesses.

Represents the company at fairs and trade shows/giving talks on service capabilities.

Coordinates a team of 3 freelancers who help run the business while working in 2 different time-zones.


SRR International, 4152 W. Blue Heron Blvd, Suite 226, Riviera Beach, FL 33404 Telephone: 561-***-**** Work Location: San Antonio, TX July 2017 – Sep 2017

Provides resources for SharePoint Project to include project management, website maintenance and SharePoint software development operations and maintenance. Maintains the project schedule and ensures that deliverables are completed in timely manner. Oversees project cost control and cost projections. Knowledgeable in the use of the project management tools used for activity assignment, resource planning, and cost control. Ensures the invoicing process provides the proper information and distribution on the invoices. Ensures smooth coordination consistent with contract procedures for the key personnel approval and consent to subcontract.

Manages, maintains, and administers O365 SharePoint 2013 Online for the company.

Monitors product development/usage at all levels w/emphasis on improving product quality.

Created, configures and administers SharePoint sites and user permission rights.

Created and customizes Sub Sites, Team Sites, Blogs and Alerts based on company needs.

Implemented Doc. Mgmt. using features such as Site Columns, Security, and Versioning.

Presented weekly briefs to supervisors on the progress of projects and trouble tickets.

Created Workflows using InfoPath 2013 Forms.


Axeon Specialty Products 2338 N Loop 1604 W Ste. 350, San Antonio, TX 78248 Telephone: 855-***-**** August 2014 – March 2017

Senior SharePoint Administrator at Axeon Specialty Products. Provides development and administration support for Office 365 SharePoint 2013 and SharePoint 2013 on premise. Global O365 Administrator: resetting passwords, managing service requests and monitoring Service Health Dashboard; opening support requests with Microsoft and monitoring Service Dashboard and Message Center; creation of site collections and global settings, storage limits and synching/managing online user profiles. SharePoint 2013 FARM Administrator. Develops automation techniques to enable end-user publishing. Handles end-user issues/requests and training requirements. Tests/implements InfoPath forms and HTML pages. Implements SharePoint capabilities within Site Collections to include personalization, workflow, and branding and content access management. Provides technical support, training, account, and configuration management and migrations.

(SaaS) Implemented Office 365 SharePoint Online 2013. This SaaS solution hosts Exchange (email), Lync, SharePoint, and Office web apps. My primary role was as the global administrator for SharePoint 2013 Online but I also supported the entire suite of SaaS model as administrator.

Planned, coordinated and led O365 SharePoint 2013 migration from cloud-based to on-prem utilizing AvePoint’s DocAve 6.0, and updated all SharePoint Master Pages and Page Layouts to accommodate SharePoint 2013 on premise needs and look and feel.

Led the Automated Pricing App Project: creation and deployment of an application-based solution to reduce/eliminate loss of sales by ensuring sales data integrity.

Took antiquated HR pen and paper on-and off-boarding process; developed/deployed the SharePoint workflow process with custom forms and HR VP review/approval action.

Uses PowerShell/cmd prompts to deploy SharePoint solutions to production environments.

Developed multiple SharePoint 2013 Timer Jobs for synchronization of information between a Master SQL Database and SharePoint lists.

Implemented custom web part solutions from SharePoint 2013 Online to on premise.

Designs SharePoint master-pages/page layouts, workflows, document libraries, SharePoint collections, metadata for search optimization.

Manages active directory by creating new accounts, configuring security permissions, and modifying or removing accounts.

Ensures SQL 2013 databases are stable and without errors utilizing Windows PowerShell.

Manages /maintains SharePoint 2013 Farm.

Manages /maintains company media channels (YouTube, LinkedIn, Twitter).

Manages creative projects from concept to completion while managing outside vendors.

Designed, configured and implemented company's SharePoint 2013 Business Directory.

Coordinates with systems partners to finalize designs and confirm requirements.

Supervisor for the IT Team when the CIO is unavailable.


Adams Communication & Engineering Technology (ACET)

10740 Parkridge Blvd, Reston, VA 20191 Telephone: 703-***-****

Work Location: San Antonio, TX December 2012 to February 2014

SharePoint Lead for the VA National Service Desk (NSD), manages day-to-day operations, metrics, documentation, suspense management, project management and communication. Assesses and chooses product strategies to develop and maintain an environment for the NSD

and its VA customers. Proactively conducts architectural design, workflow mapping and troubleshooting of the SharePoint Portal.

Drafted/authored the VA’s SharePoint Governance plan that provides the vision, roles and responsibilities, guiding principles, and policies and standards for operating and maintaining the VA National Service Desk operations.

Designed and deployed ACET’s contract bidding application that automates the internal process for researching, bidding, tracking, and post-award tasking functions.

Supports National Service Desk operations center’s SharePoint Portal environment through troubleshooting, project management, and day-to-day maintenance of the NSD site collection.

Created user documentation and training aids to support effective usage of SharePoint.


Logistics Systems Incorporated (LSI), 666 11th St NW #410, Washington, DC 20001 Telephone: 202-***-****

Work Location: San Antonio, TX April 2012 to September 2012

Lead SharePoint 2010 Trainer/Analyst: works with Department of US Army Medical Command Knowledge Management/IT Teams to establish the best user experience for the Army Medicine Portal (AMP) pilot site. Consults regarding the level of effort for the development and training of the Department of US Army's Medical Command SharePoint 2010 Collaboration Initiative. Writes lesson plans/training for Site Collection Administrators, Site Owners, List Owners, and End Users; performs project management tasks ensuring adherence to project scope.

Leads and manages the development of SharePoint 2010 training curriculum for all levels of users (Site Collection Administrators, List Owners, and End Users); curriculum is based on the Army standard utilizing Terminal Learning Objectives & Enabling Learning Objectives format.

Recommends policies and procedures for knowledge sharing throughout the environment.

Authors lessons/training for Site Collection Administrators, Site/List Owners, and End Users.

Integrates emphasis on knowledge sharing and re-use by means of effective content, documentation, and information management.

Participates, conducts team meetings to determine level of support required and quality of services currently being provided and project management.

Developed web-based SharePoint 2010 training modules for online consumption.


Self-Improvement Period - San Antonio, TX - February 2012 to March 2012

Enrolled in the Knowledge Management Institute (KMI) Knowledge Manager course and successfully completed curriculum; certification received.


People, Technology and Processes, LLC, 2135 Harden Blvd, Lakeland, FL 33803 Telephone: 813-***-**** November 2011 to January 2012

Work Location: Kandahar Air Field, Afghanistan

Consults with various NATO/OTAN and US Forces to identify business processes; leverages SharePoint to integrate best knowledge management practices for meeting mission objectives.

Designed and deployed NATO SharePoint application to track and report all expenditures within the Afghanistan Theater -- an amount in excess of $100b

Provides day-to-day end-user support through email, desktop, and telephone support.

Manages permission levels for individual users and AD groups, libraries, and lists.

Developed Sites, Team Sites, Views, Alerts and Lists in SharePoint 2010.

Manages active directory by creating new accounts, configuring security permissions, and modifying or removing accounts.

Uses PowerShell and command prompts to deploy SharePoint solutions to testing and production environments.

Deploys and customizes collaborative site collections, sites, lists, and views.

Creates and configures libraries and report center for various sub-sites.

Designs and implements complex InfoPath forms and workflow solutions.


Intelligent Waves, LLC – July 2011 to September 2011

Bagram Air Field, Afghanistan

Performed routine hardware/software maintenance (backup, restore and moving content).

Documents workflows and recommends improved methods to meet mission requirements.

Performs SharePoint site capacity planning and alerting

Consults with customers to identify SharePoint requirements.

Administers MOSS 2007 and SP 2010 Farms.

Manages active directory by creating new accounts, configuring security permissions, and modifying or removing accounts.

Uses PowerShell and command prompts to deploy SharePoint solutions to testing and production environments.

Migration of existing MOSS 2007 SharePoint sites into SP 2010 Farm.

Extensively works with Central Administration features to perform server reports, manage errors, logging, web applications, site collections and optimizations.


EPS Corporation – December 2010 to June 2011

Kabul, Afghanistan

Serves as the USFOR-A Command's SharePoint Engineer/Administrator for US Forces/ISAF under command of Gen. Petraeus. Backfills as Prog Mgr as required and performs PM. Manages all facets of PM efforts of IT team members of variety of SharePoint projects and enterprise web systems to include:

Manages IT projects; develops/executes project plans for SharePoint migrations.

Deployed and manages 100s inter/intranet SharePoint sites for US Forces – Afghanistan.

Employees HTML, Active Server Pages (ASP), and Object Oriented Programming principles

Utilizes JavaScript, CSS, Visual Studio 2008, SharePoint Designer 2007, and InfoPath

Creates/modifies graphics for user interface design utilizing Adobe Fireworks and Photoshop

Performed 2 major SharePoint 2007 migrations; USFOR-A and CFSOCC-A Migration of sub-sites to site collections for organizational restructure.

Author organization's file naming convention policy for USFOR-A.

Monitors overall security of SharePoint environment.

Configured and executed administrative retention of content and archival policies.

Develops implementation plans to ensure software solutions are functioning as designed.

Ensures the integrity and security of SharePoint data in accordance with Command requirements and industry best-practice regarding privacy, security, and regulatory compliance.

Performs and tests routine SharePoint backups and restores.

Writes policies and procedures for SharePoint end-users.

Manages active directory by creating new accounts, configuring security permissions, and modifying or removing accounts.

Uses PowerShell and command prompts to deploy SharePoint solutions to testing and production environments.

Presented business requirement needs to establish an NKC SharePoint Team Project Tracker; presented to stakeholders; coordinates requirements gathering, collaborates to obtain step-by-step buy-in; designed, developed for day-to-day operations for end-user project requests, metrics reporting, and overall project tracking of SharePoint projects.

Analyzes SharePoint 2007 training requirements and developed a training plan defining training areas and content for end-users, content managers, and designers.


General Dynamics Information Technology Division - November 2008 to November 2009

Baghdad, Iraq

Directed and managed complex and sophisticated Information Technology (IT) programs and projects in support of Coalition Forces for the Multi-National Security Transition Command-Iraq (MNSTC-I), reporting directly to a three-star commanding general (CG) within MNSTC-I/NATO. Directed, supervised, and evaluated activities of a six-member technical team assigned to the division. Served as a technical leader and resident expert for 2,200members of 18 divisions and 23 Knowledge Management Offices. Managed technical resources valued at $4 million.

Project Management/Human Resources: Oversaw all facets of IT projects, including activities and performance of IT team members engaged in design, development, test analysis, debugging, deployment, and migration of various automation systems. Directed IT team's project tasks according to established goals, objectives, timelines, and budgets, creating strategic plans for developing systems, software training, operating system software support, verification testing, systems administration tools, and maintenance. Coordinated budgets, production timetable, status reporting, and the team's movement throughout each project.

Technology Management: Orchestrated development of the new J-1 Personnel System, which replaced an obsolete database with a record of crashes and poor availability. Developed and integrated an innovative electronic Joint Manpower and Personnel System (eJMAPS) interface that allows staff members to update both source information and external data via data transfer. Result: A robust architecture that streamlines client access to information while enhancing security, improving transparency, and allowing one-stop shopping for directorates that previously employed multiple systems and products to track training.

Technical Solutions: Validated testing for hardware, software, and communication lines to ensure IT infrastructure is consistent, dependable, and supports organizational objectives. Researched commercial off-the-shelf systems and issued timely recommendations for purchase/no purchase to ensure effective integration into existing operating systems.

Quality Processes: Implemented comprehensive quality assurance projects, including in-process reviews to ensure equipment, systems, and software could be configured and operated following deployment. Performed continual quality assessments to ensure customer requirements were met on time and within budgets


Master in MIS

University of Phoenix - Phoenix, AZ

1625 West Fountainhead Pkwy

Tempe, AZ, 85282-2371


Graduated: 31 October 2007

Bachelor of Science in Social Psychology

Park University

8700 NW River Park Dr,

Parkville, MO 64152


Graduated: July 1999


East Ascension High School - Gonzales, LA

June 1981


Business Analysis, Use Cases, Excellent Soft Skills, Customer Relations Management, Functional Requirements, Graphic Design, Human-Computer Interface Design, ASP/VBScript, Information Architecture, Project Management, MS SQL, SharePoint 2007/2010/2013, Web Design/Development, Networking fundamentals


Certified Knowledge Manager (CKM) - Knowledge Management Institute (KMI) (04272)

20331 Core Solutions of Microsoft® SharePoint® Server 2013 - 1/16/2015

20332 Advanced Solutions of Microsoft® SharePoint® Server 2013 - 1/23/2015

55081 Basic SharePoint Server 2013 Branding (OLL) 11/24/2015

Microsoft SharePoint Designer 2013 (OLL) 11/30/2015

55042 SharePoint 2013 Business Intelligence (OLL) 1/22/2016

20462 Administering Microsoft® SQL Server® Databases (OLL) 8/19/2016

MS SharePoint 2007 Training, Pilothouse

Information Assurance Technical Level 1 Training

Information Assurance Technical Level II Training

CompTIA Security+ Training

Network Manager Security Course

ADDITIONAL EXPERIENCE: WEB DEVELOPER, 06/1999 – 10/2002; Via Metropolitan Transit, San Antonio, TX

MILITARY SERVICE: UNITED STATES AIR FORCE, Active Duty, 07/1982–12/1992; Active Reserves, 1995–1998; 09/1998–09/1999, Extended Active Duty

PROFESSIONAL MANAGEMENT TRAINING: USAF Noncommissioned Officer (NCO) Academy (1990); USAFNCO Leadership School (1987)

CAREER-RELATED TRAINING & CERTIFICATES: 20331 - Core Solutions of Microsoft SharePoint Server 2013, New Horizons, 01/16/2015; 20332 - Advanced Solutions of Microsoft SharePoint Server 2013, New Horizons, 01/23/2015; 55081 - Basic SharePoint Branding, New Horizons, 11/24/2015; Microsoft SharePoint Designer 2013, 1/30/2015; 55042 – SharePoint 2013 Business Intelligence, New Horizons, 1/22/2016; 20462 – Administering Microsoft SQL Server Databases, New Horizons, 2016

JOB-RELATED AWARDS: Certificate of Recognition, Lt. General Frank Helmick, MNSTC-I, 10/2009; Profiled on General Dynamics Intranet Home Page, 07/2009. MILITARY AWARDS: Air Force (AF) Commendation Medal (4); Notable Achievement Award for Exemplary Performance; AF Commendation Medal; AF Achievement Medal; Honor

Graduate (Basic Military Training)

REFERENCES: available upon request.



Active Directory

Adobe Captivate

Adobe Creative Suite

Agile SDLC

App registration – and the App Launcher/My Apps page

Apps for SharePoint/Apps for Office

Architectural/Design (Physical/Logical)

AvePoint (Migration Software – DocAve 6.0)

Config/Secure Server Farms


Excellent written/verbal communication skills

IIS Manager

InfoPath 2013

Knowledge Management

LDAP/Active Directory


MS Office Suite/Visio

Navigation/Interactive Design

O365 Administrator



SharePoint 2007/2010/2013 (on and off-premise)

SharePoint Configuration

SharePoint Designer 2013

SharePoint Server Farm Architecture

SQL Server Administration

Windows Server Administration



Capacity Planning

Planning SharePoint Products/Tech Solutions


Troubleshooting (Event Viewer/Performance Monitor)

Troubleshooting SharePoint Issues

User Interface VMware Design Work flows


Backup, restoring, high availability & disaster recovery for Office SharePoint Server, server farms.

Database Maintenance/Move content databases


CSS/JavaScript Navigation/Interactive Design Workflows/Business Process Automation

MS Office Suite/Visio InfoPath 2013 SharePoint Designer 2013 XSLT/HTML

Wire framing/Mockup/Site maps (Axure, MS Visio) User Centered Design

SharePoint User Experience Architecture SharePoint Designer 2013

SharePoint Templates (Team Site, Publishing, Enterprise, etc.)


Office 365 Apps IIS Manager

SharePoint Services Application (Search, Office, Manage Meta Data, etc.)

[Program Management]

Seasoned PM

Knowledge Management (Certified KM)

IT Strategy and management

Excellent written/verbal communication skills

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