Karen Jingle 905-***-****
ac8qw9@r.postjobfree.com
Objective
To expand my knowledge and put to use my skills in a challenging work environment, with opportunity for grown and advancement.
Experience
Office Manager (Small Office) Streamline Sales & Marketing Inc
2012-Present
Answering phones when required
Customer Service
Purchasing/Receiving Shipments
Creating Orders/Shipping
Accts Receivables for US & CND
Occasionally – Bank Deposit
RGA’s – Return Goods Auth.
FSR- Field Service Report
Inventory
Sending out literature
CSR Team Leader Vileda Professional
2010-2012
Responsible for U.S. Customer Base and Central Ontario
Entry of all orders within my territory, provide customers with pricing, stock availability
Delivery.
Logistics of customer orders when required.
Work closely with sales reps to ensure customer satisfaction
Work within our Supply Chain Manager to increase level of customer service within the company.
Motivate customer service colleagues to better serve customer base. Also to increase level
of moral within our customer service team.
CSR-Receptionist Legacy Leather International Inc.
2001-2010
Responsible for educating and informing customers about product
Answering product and service questions
Accepting, acknowledging and editing orders
Verifying order status
Work closely with sales reps to ensure customer satisfaction
Training for data entry.
Qualifications
Proficient in computer programs such as Word, Some Excel, Internet
Strong Keyboarding skills.
Excellent organization and time management skills.
Thrive under pressure and work well in fast paced environment
Able to learn and adapt to new systems, procedures and responsibilities efficiently.
Work well with other colleges
Training employee’s
Training
Problem Solving Seminar
Team member Training
Total Quality Awareness Seminar
Customer Service Seminar