Customer Service Sales, operations assistant

CURRICULUM VITAE

OF

SAMKELO MDOVU

HOUSE NO.** APPELBLAAR CRESENT STR.

EXT.4 MUSINA 0900

PERSONAL DETAILS

NAME : SAMKELO MDOVU

I.D NUMBER : 901**********

DATE OF BIRTH : 1990/10/29

NATIONALITY : RSA

LOCATION : EXT4 MUSINA 0900. LIMPOPO

LANGUAGES : ENGLISH(fluent),AFRIKANS,XHOSA,SOTHO,VENDA

E MAIL : ac8qv1@r.postjobfree.com

CELL NUMBER : 060***-****/076-***-****

EDUCATIONAL QUALIFICATIONS

NAME OF SCHOOL : HOERSKOOL ERIC LOUW

HIGHEST GRADE : GRADE 12

YEAR OBTAINED : 2010

SUBJECTS PASSED : ENGLISH, AFRIKAANS, MATHEMATICAL LIT,

GEOGRAPHY, MECHANICAL TECH, LIFE ORIENTATION

PERSONAL ATTRIBUTES

I'M A HARD WORKING PERSON WHO HAS A DESIRE TO LEARN MORE SO THAT IT ENABLES ME TO HAVE THE NECESSARY SKILLS TO UTILISE ALL FORM OF TASKS GIVEN TO ME.

I AM A TRUSTWORTHY PERSON WHO IS COMFORTABLE TO WORK WITH PEOPLE OF DIFFERENT RACE AND DIFFERENT BACKGROUNDS.

I AM RELIASBLE WHEN GIVEN CHALLENGES AT HAND.

GOOD COMMUNICATION SKILLS, TIME MANAGEMENT SKILLS ON POINT, PEOPLE RELATION SKILLS & ALSO GOOD COMPUTERS SKILLS OF DIFFERENT PROGRAME PROCESS.

WORKING EXPERIENCE

NAME OF COMPANY1: MACHUENE BUSINESS ENTERPRISE

POSITION : SAFETY REPRESENTATIVE OFFICER

DURATION : NOV 2012 – MAY 2013

REASON FOR LEAVING : COMPANY CONTRACT TERMINATION

DUTIES:

LOOKING AFTER THE SAFETY OF THE WOKERS ON SITE.

COMMUNICATING WITH THE WORKERS ABOUT SAFETY ON SITE, SLAM-TOOLBOX TALKS DAILY ETC.

TAKING REPORTS ON SITE AND MEDICAL ASSITANT OF INJURIES.

Office bookkeeping to keep track of all relevant documents.

NAME OF COMPANY2 : WEBBERS RETAIL

POSITION : CASUALTY SALES ASSITANT

DURATION : JAN 2014 – OCT 2015

REASON FOR LEAVING : CONTRACT EXPIRED

DUTIES:

ASSITANT AT FLOOR COVERAGE AND PROVIDING CUSTOMERS SERVICE.

ENSURING THE STOCK IS LOOKED AFTER AND NEATLY DISPLAYED.

WORKING EXPERIENCE

NAME OF COMPANY3 : TOTALSPORTS MUSINA

POSITION : RETAIL SALES CONSULTANT

DURATION : JUN 2016 – FEB 2017

REASON FOR LEAVING : RESIGMAINE TO A NEW JOB

DUTIES:

PROVIDING EXCELLENT CUSTOMER SERVICE TO CUSTOMERS.

DEALING WITH MONEY TRANSACTIONS AT TILL POINTS WHEN CUSTOMERS PURCHASE.

DOING END-OF-DAY ADMINISTRATION WORK BY FILING PAPERS.

NAME OF COMPANY4 : WOOLWORTH MUSINA

POSITION : OPERATIONS ASSITANT

DURATION : FEB 2017 – NOV 2018

REASON FOR LEAVING : NEW CHALLENGES

DUTIES:

PROVIDE A MEMORABLE CUSTOMER SERVICE.

Ensuring continual improvements of customer service.

ENSURING THE STORE IS ALWAYS NEATLY KEPT CLEAN.

Provide daily support on operational processes and procedures.

Responding incoming calls, email generated queries from management and other external departments.

Working under the supervisor across the sectors of the business to maintain procedural documentation for non-retail contractors.

Communication is fully utilized to enable staff to easily find processes and procedural guides.

Deliver training to colleagues within the business as appropriate.

Constantly seek to innovate, improve and develop in the operations position.

Taking part in meetings, discussions and ideas to assist with achieving company operations.

Ensuring the store operating system are in order to protect the business from risk.

Ensuring compliance with appropriate legislation as pare policy of the company.

REFERENCES

NAME : WITNESS

CONTACT NUMBERS : 071-***-**** / 073-***-****

NAME : LUCY

CONTACT NUMBERS : 073-***-**** / 015-***-****

NAME : JACOB

CONTACT NUMBERS : 079-***-**** / 015-***-****

NAME : ALECK

CONTACT NUMBERS : 083-***-****

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