Manager Customer Service
Resume:
Andreas A. McCrea Sr.
**** ******* **** **, ************, VA 22802
Email: **********@*****.***
Phone:540-***-****
Professional Profile Career Objective
Use my experiences and education to progress into upper management level in the area of culinary arts. Certifications
● Professional Baking and Culinary Arts
● Sanitation
● Food and Beverage Management
● Restuarant Management
Skills Summary
• Staff Training/Development • Persistence • Customer Service/Relations
• Critical Thinking • Initiative • Menu/Daily Planning
• Decision Making • Multi-tasking
Education 1988-1991 Walbrook High School Degree Baltimore,
MD
1999-2001 Baltimore International Culinary College Certificate Baltimore, MD
Professional Experience Health care Service Group
HARRISONBURG, VA
October 2017 - Present
Account Manager
Labor Control
● Staff Development and Training
HACCP, FIFO
● Food Cost
● Menu Planning
● In charge of developing a good relationship with clients by taking comments and suggestions to make the service better
●
Campus Cooks Charlottesville VA November 2015 - May 2017 Unit/Manager
Providing quality food service for the client
● Daily professional interactions with students
Online food ordering
● Inventory and receiving deliveries
● Menu Planning and Budget & Accounting
● In charge of developing a good relationship with clients by taking comments and suggestions to make the service better.
Sodexo USA (Humana) Miami, FL November 2014 – August 2015
Chef/Manager
● Labor Control
● Staff Development and Training
HACCP,FIFO
● Food Cost
● Menu Planning
● In charge of developing a good relationship with clients by taking comments and suggestions to make the service better.
Sage Dining Services Miami, FL October 2010 – October 2014 Executive Chef
● In charge of preparing Breakfast, Lunch, and Dinner o La Cart style
o Specialty Diets
● Labor Control
● Staff Training and Development
● Menu Planning
● In charge of catering prepartions and needs
● Temperature control and HACCP procedures
Westside Regional Medical Miami, FL October 2010 - November 2008 Lead Cook
● Prepared Breakfast, Lunch, and Dinner
o Prepared for Hospital Patients and Staff
● Labor Control
● Staff Training and Devleopment
● Daily Menu Planning
● HACCP procedures and temperature control
Kris Leigh Living Facility Baltimore, MD November 2005 - October 2006 Chef Manager
● Daily Menu Planning
o Prepared Breakfast, Lunch, and Dinner
o Speciality Diets for residents
● Responsible for staff training and development
● Labor Control
● Cost Control
Baltimore County Public Schools Baltimore, MD January 1998 – October 2005 Kitchen Manager
● Prepared Breakfast and Lunch to be ready everyday to be served on the hotline
● HACCP procedures amd Temperature Controls
● In charge of all end of day procedures
o Cleaning and restoring to be ready for the next business day
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