ac8qo7@r.postjobfree.com 773-***-**** WWW.LINKEDIN.COM/PUB/PARIS-SHELTON/1B/39B/7A3/
P A G E 1
PS
SKILLS
• Strategic social media
branding (Twitter,
Instagram & Facebook)
• Proficient sales and
marketing techniques
generating revenue
• Challenge-driven
individual that thrives on
project development &
execution
• Dynamic team builder &
leader, with
demonstrated success in
motivating others to
accomplish goals
• Keen customer-service
focused approach with
ability to establish &
maintain relationships
PARIS SHELTON
CUSTOMER SERVICE/MARKETING & SALES PROFESSIONAL
EXPERIENCE
CUSTOMER COORDINATOR • BOX BEAUTY (CHICAGO, IL) • 2018 – PRESENT
• Research and resolve complex customer issues
• Ascertain customer needs by utilizing professional probing questions and data analysis to provide product recommendations
• Conduct product research for potential new distribution lines, up to 100 products daily for Amazon.com’s ASIN
• Collaborate interdepartmentally with buyers to increase product selection in warehouse & graphic design team with visual visibility on J2, Dream & Brittny products
• Manage social media postings (Twitter & Facebook) SALES ACCOUNT MANAGER • BEAUTY LOGICA (CHICAGO, IL) • 2014 – 2017
• Managed staff of 10 sales reps
• Generated over $100k in monthly sales
• National wholesalers for over 200 accounts which included domestic & international distributors, salons & spas, & retail accounts; largest accounts included Trendz Beauty Supply
(Albuquerque, NM), Professional Beauty Supply (El Paso, TX) & Beauty Depot (Salt Lake City, UT)
• Performed comparative research on competitors including products, pricing & distribution
• Completed daily cold calling of potential clients
• Managed accounts receivables by invoicing accounts based on
(30) day payment terms; follow-up with outstanding invoices
• Generated relevant reports for trend analysis/sales patterns INDEPENDENT CONTRACTOR • JMH CRE8TIVE (HANOVER PARK, IL) • 2013 - 2014
• Engaged in consultation strategies with new & existing clients on their brand management needs
• Managed clients with strategy & execution of their branding, social media & online presence including participating in natural hair shows
ac8qo7@r.postjobfree.com 773-***-**** WWW.LINKEDIN.COM/PUB/PARIS-SHELTON/1B/39B/7A3/ P A G E 2
KEY
ACCOMPLISHMENTS
• Received 100%
Customer Satisfaction
Feedback for 9
consecutive months
• Leading sales team to
average 93% sales goal
• Generated an avg. of
$100k in sales monthly
• Revealed new artists
(their accomplishments,
abilities and future
goals) to Apple
• Field Representative of
the Year & Negotiator of
the Year (2006)
• Market Team of the Year
& Midwest Region Field
Marketing
Representative of the
Year (2005)
• Arranged promotional
content sent to over
450,000 subscribers &
developed relationships
with bloggers
• Collaborated with consumers; created design, printing, social media proposals, web & business development
SPECIAL PROJECTS COORDINATOR • 220 COMMUNICATIONS & MARKETING FIRM (CHICAGO, IL) • 2013 - 2014
• Responsible for (5) projects which included extensive project management; follow up & tracking, scheduling & participating in required company meetings
• Managed all areas of music acquired by the firm
• Maintained data collection, tracking & reporting as it pertains to emerging artist’s music
• Assisted the publishing division with reading & reviewing solicited material
SALES/MARKETING REP • WARNER MUSIC GROUP (CHICAGO, IL) • 2000 - 2011
• Supervised and mentored (7) college interns
• Managed the marketing strategies for (7) states
• Worked with credit department in opening over (10) new business accounts
• Collaborated with key venues and promoters: Jam Productions, House of Blues (Chicago), Beachland Ballroom (Cleveland) & First Avenue (Minneapolis)
• Coordinated, managed and attended in-store events of high profile artists including Lollapalooza
• Gained national retail advertising compliances, maintained correct stock levels/products were in retail stores
• Serviced Fortune 500 companies (Best Buy, Target, FYE-Trans World, Walmart) & local small retailers
VARIOUS ROLES INCLUDING PRODUCT DEVELOPMENT REP ACCOUNT MERCHANDISER REP (CHICAGO, IL) • 1990 – 1999
• Managed the product development of a multi-state territory
• Teamed with retailers and nightclub venues while promoting recording artists
• Tracked & maintained inventory
• Serviced over100 retailers in the Chicagoland with product display materials supporting projects, including highly visible areas of Downtown and Northside Chicago
• Tracked advertising promotions for accounts and continued to improve sales abilities and product knowledge
EDUCATION
CERTIFICATION OF BUS. ADMIN • 1997 • OLIVE-HARVEY COLLEGE