Elisa Esposito

917-***-**** (H) ac8qny@r.postjobfree.com

Summary

Effective multitasker with strong organizational skills which thrives in fast-paced, deadline-oriented environments. Known for strong relationship-building and communication skills.

Skills

● Written and oral

communication skills

● Financial records

analysis

● Active listening

● Customer- and

service-oriented

● Superb time

management

Experience

Let's Get Baked Pastries September 2018 to Current Head Baker Manalapan, NJ

● Develop successful sales and marketing promotions.

● Controlled costs in inventory and labor to keep operations within budget.

● Created brand-new recipes and specialty offerings to build bakery reputation.

● Maintained neat and attractive bakery food cases.

● Identified items in stock for first use to decrease waste and profit loss.

● Handled products and equipment in accordance with safety and sanitation guidelines.

● Worked with clients to deliver custom products

Smoochie Cakes June 2008 to September 2018

Owner Operator

Manalapan, NJ

● Supervised and communicated with vendors for efficient delivery of wholesale orders.

● Offered product samples and answered product questions for wholesale customers.

● Created attractive dessert trays for catering events.

● Designed appealing product displays.

● Invoiced customers in timely and accurate manner.

● Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.

Manalapan Englishtown School District 9/14 to Current Substitute Teacher

Manalapan, NJ

● Oversaw pop quizzes, material exams, and standardized tests.

● Kept classroom safe, organized, and clean.

● Updated attendance, grades, and other required documentation.

● Utilized prearranged lesson plans for existing classes. Manalapan Englishtown Middle School 9/17 to 10/18

Long Term Substitute Teacher

Manalapan, NJ

● Developed lesson plans to teach course materials according to schedule.

● Developed, administered and graded tests and quizzes in a timely manner.

● Updated attendance, grades, and other required documentation.

● Contacted principal’s office to handle safety and disciplinary problems.

● Kept youth safe and secure at facility and in public. Earned positive feedback from parents regarding classroom instruction and student learning success.

St. Charles School April 1999 to January 2009

Teacher (7th/8th Math & Religion)

Staten Island, NY

● Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.

● Established and enforced rules for behavior, and procedures for maintaining order among a class of 44 students based on respect and personal responsibility.

● Mentored and counseled students with adjustment and academic problems.

● Designed lesson plans focused on age and level-appropriate material, as well as in accordance with state curriculum and school-wide curriculum standards.

● Accepted coaching from fellow teachers and administrators and immediately incorporated feedback.

● Developed and implemented interesting and interactive learning media to increase student understanding of course materials.

● Established positive relationships with students, parents, fellow teachers and school administrators.

● Taught after-school and summer enrichment programs.

● Used variety of teaching techniques to encourage student critical thinking and discussion in Math course.

● Tutored children individually and in small groups to help with difficult subjects.

● Handled all 8th grade High School Admission Test applications

● Handled all 8th grade High School Applications

● Coordinated 8th grade trips

● Coordinated 8th grade Graduation Ceremony.

Guy Carpenter & Company LLC June 1997 to June 1998 Human Resources- Education Administrator

New York, NY

● Prepared, scheduled, conducted and administered sales and presentation skills seminars to company traders and employees

● Prepared, scheduled, conducted and administered computer skill seminars to all employees

● Tracked and coordinated continuing education classes for employees

● Updated and tracked employee trading licences

● Provided coaching and counsel to employees with continuing education classes

● Prepared company education expense and budget reports

● acted as a liaison between employees and various Higher Education Institutions and Certificate Program Representatives

● Handled the education reimbursement for all employees Sureway Air Express June 1990 to June 1993

Collections Representative

Long Island City, NY

● Gathered information and entered data into computer system.

● Formed and sustained strategic relationships with clients.

● Created and distributed updated customer statements.

● Contacted clients and worked out payment plans for outstanding balances

● Worked with various collection agencies to collect payment Sureway Air Express June 1993 to May 1997

Salesperson

Long Island City, NY

● Communicated with customers as soon as issues arose to immediately determine a resolution before the problem escalated.

● Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.

● Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.

● Provided an exemplary level of service to clients to both maintain and extend the relationships for future business opportunities.

● Performed frequent customer visits to maintain positive and productive relationships.

● Remedied customer challenges by providing relevant, cost effective shipping services.

Education and Training

St. John's University 1997

Bachelor of Science: Elementary Education

Staten Island, New York

NJ K-6 Certified Teacher

References available upon request

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