Omar Ouraich

Address: Riad Al Andalous, Alcazaba, Hay Riad Rabat, Maroc

Phone: (002**-**-**-**-** 96

Email: ac8qnb@r.postjobfree.com

Assistant Sales Manager Master 2: International University of Agadir / IAE Metz School of Management Graduate of a master's degree in marketing and sales management, multilingual, with a successful experience as a sales consultant in the insurance sector With an excellent sense of hospitality and customer satisfaction acquired in the hospitality industry and with very good interpersonal skills, I also got to know the essential concepts in savings and property and casualty insurance. I am rigorous and autonomous and I wish to use my ability to listen and interact with customers, my ease in multi- channel relationships, my analytical and negotiating skills and my organizational capacity to ensure the follow-up and development of a customer portfolio.

Professional experience

2017 Sales consultant Allianz pergola General Insurance Company Agent Inezgane, Morocco Subscription of car and 2-wheel IARD contracts, with additional sales Sale and implementation, face-to-face, of property insurance contracts Checking the conformity of the supporting documents submitted.

Additional sale of other products from the savings to life and health insurance range Promote and offer products such as life insurance, booklets and health insurance. 2012 2015 Booking agent Riu Tikida Hotels & Resorts Central booking office for Riu hotel Agadir, Morocco Real-time management of international customers Estimate with a budget of up to €100,000 Multichannel meetings with customers by phone, email or face-to-face, to identify their needs, to elaborate a customized proposal, and to argue and negotiate with them on financial terms Developing revenue: additional selling services such as airport transfers. Price and rooms allotment management for the 5 hotels and resorts in Agadir and Marrakech Guaranteeing the profitability of the sold service

Processing within a team of four people of all booking requests received from service providers, allotment, interventions on the websites of tour operators BOOKING, JETAIR, TUI-DISTIMO, EXPEDIA, LASMINUTE for the updating of prices and information’s.

Check payment before the arrival of customers, transmission upon receipt of specific requests, feedback from customers and recommendations for improvement to the sales and marketing department. 2012 Front desk agent Riu Tikida Hotels & Resorts Club Hôtel Riu Tikida Dunas Agadir, Morocco Handling and managing an international customer

Preparation of arrivals and departures, customer information, room occupancy planning, invoicing of services and control of deferred payments, organization of relations with other departments, cash management, daily accounting.

Education languages qualifications status

2018 Master 2 in Marketing and Product Development Specializations: sales force management, relationship marketing

(CRM) Dual degree IAE School of Management Metz France 2018 Master 1 in Marketing & Sales Management International University of Agadir 2017 European Management Certification Association Française pour l'Analyse de la Valeur 2011 Bachelor's degree in Tourism and Hotel Management International University of Agadir English Fluent, regular professional practice Certificates: British council Upper Intermediate 1 & Upper Intermediate 2 American Language Center Advanced 2 Agadir

French bilingual level.

Arabic bilingual level.

Spanish Adequate knowledge.

Computing Good knowledge of the Microsoft Office Pack + Spss. Status Single 30 years old Moroccan nationality.