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Sales and Operations Manager

Lakeland, FL
March 10, 2019

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Dan Shupsky

Lakeland, FL 863-***-****


Dynamic, detail-oriented professional with over 30 years of experience in effective management and leadership. Results driven, decisive leader with domestic and international experience in sales and operations, P&L oversight and multichannel product distribution. Track record of increasing sales and growing bottom line while implementing operational efficiencies and improvements across multiple platforms.


Project Management • Budgeting and Financial Analysis • Supply Chain • Staff Development

Service Delivery • Global Sourcing • Contract Negotiation • Distribution and Logistics • Lean Business Practices

Inventory Control • Technological Proficiency • Regulatory Compliance • Building Organizational Infrastructure for both sales and operational divisions


Illinois Tool Works (ITW) Professional Automotive Products 02/01-02/19

Manager of Sales and Operations responsible for all day to day operations: multiple distribution and warehouse centers, production, global operations, supply chain, transportation logistics, quality, environment health and safety, customer service, hiring, training and teambuilding, annual P&L financial planning and budgeting including capital projects with acceptable return on investment, inventory control and cost effectiveness, compliance with all regulatory agencies and collaborating with cross functional teams throughout the organization.

Key achievements:

Developed and executed lean business practices, achieved $15 million in bottom line savings

Directed $4 million capital expenditure to relocate California manufacturing plant to Lakeland facility, oversaw construction of hazardous chemical fluid tank farm

Supervised $16 million integration of 125 secondary vendors to Lakeland facility and developed applicable distribution channels

Coordinated consolidation and integration of multiple warehouse and distribution centers to Lakeland facility

Developed and administered customized service and sales support for large national accounts including Firestone, Tire Kingdom, Goodyear and AutoNation.

Created and directed national sales team, grew sales from $4 million to $75 million.

Service Merchandise Company 09/87-02/01

District Store Director responsible for all functions: staff, training, security, P&L planning and budgeting, stocking and merchandising stores, customer service, meeting sales goals and inventory control. Annual sales of $10-20 million and staff of 75 – 125 employees per store.

Key achievements:

Developed corporate process efficiency panel to identify and implement comprehensive best practice standards

Managed store that led the district in sales and profitability

Supervised strategic team that developed and implemented store and warehouse layout restructures in 425 units

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