*** *********** ****,

Berlin, CT *****

Cell: +1-561-***-****

Email: ac8qlr@r.postjobfree.com

Majdi Alnasr

Objective

A highly qualified and versatile IT Professional possessing extensive experience in various aspects of the IT industry. Hands on Sr. Systems Engineer when needed, with a strong background in Project Management and a stellar track record of leadership, people development, interpersonal communication and outstanding organizational skills. Seeking a challenging and professionally rewarding managerial position to contribute accrued expertise towards the qualitative enhancement of the company

Experience

November 2016 – Present TekConcierge IT Service Multi Cities/USA

Senior IT Consultant

Job Duties: IT Infrastructure Architect, VMWare Engineer and Project Management

Working as an independent contractor on various projects with different companies throughout the USA

Built new Physical Server farms on IBM, Dell and HP hardware

Built new Virtual Server farms utilizing ESX VMWare and managed by vCenter

Tested and implemented hardware/software consolidation solutions for new applications and lease replacements utilizing ESX VMware on various models of Enterprise Servers and Storage hardware

Created, managed and maintained user accounts in AD for companies ranging from 50 to 1500+ users: Created new users, groups and OUs. Defined custom Group Policy Objects and assigned them to various OUs

Created, managed and maintained email accounts for users in Exchange 2010 and 2013

Instituted physical, virtual, and DR environment backup solutions using Veritas NetBackup, Datto and Veeam

Set up Windows Server Forests as Domain Controllers, DHCP, DNS, SQL, File./Print and Exchange servers

Managed few migration and consolidation projects of Data Centers some of which to an out-of-state locations

March 2014 – October 2016 Eau Palm Beach Resort & Spa Manalapan, FL

Sr. Information Technology Consultant

Job Duties: Responsible for all IT Related Systems

Managed, maintained and upgraded the entire Hotel Technology applications: Oracle/Opera PMS (Reservations), MICROS Simphony 2 POS (Retail and F&B Outlets), HotSOS (Housekeeping), Newmarket Delphi (Sales), MeetingMatrix (Catering), Inncom (Rooms), Quadriga Interactive TV (iptv), Saflok and Salto (Door Locks), Microsoft PC & Laptop OS (Windows 7/10) and Server OS (Windows Server 2008 & 2012)

Directed the effective delivery of networks, development, and disaster recovery systems and processes throughout the Resort

Supervised a team of workers, while working closely with Resort's Staff, Management and External Vendors to insure that all technical projects are in alignment with the Resort's goals

Worked with Information Technology engineers to find solutions to manage business activities and maintain the highest possible uptime for the server and network operations

Prepared annual financial budgets and presented proposals for capital projects to the Managing Director and the VP of Finances

Researched, evaluated and recommended new technology products and innovations for competitive advantage

Lead efforts to continually improve IT processes and applied business principles that were integral to a high-tech organization

Accomplishments:

Provided state of the art IT service and support to the entire resort which was instrumental in enabling the Resort to achieve the coveted Five Star status from Forbes magazine as well as the Five Diamond from AAA making it among the few Independent Hotels with such awards

Identified all of the Resort’s weak and spotty Wi-Fi coverage areas and executed and implemented a solution that was well praised and received by our employees and guests alike

April 2013 – March 2014 TekConcierge IT Service Richardson, TX

IT Infrastructure Architect / VMWare Specialist

Job Duties: IT Architect, VMWare Engineer, Project Management and End user Support

Constructed new IT Infrastructure Environment for customers to use post migration from existing Corporate IT to Self Managed ones

Built entirely new Virtual Server farms utilizing ESX VMWare vSphere 5.1 on new HP Proliant servers managed by vCenter

Set up Windows Server 2012 Forests with virtual servers as Domain Controllers, DHCP, DNS, SQL, File./Print and Exchange 2013 servers

Instituted virtual environment backup using Veeam Backup & Replication software

Integrated existing and new physical servers running POS systems (Micros, Opera, Saflok) into the environment

Managed all aspects of AD: Created new users, groups and OUs. Defined custom Group Policy Objects and assigned them to various OUs

Maintained maximum level of server security and Anti-virus protection using AVG 2012 and Symantec Anti-virus programs

Accomplishments:

Participated in the conversion of all IT systems of the Eau Palm Beach Resort and Spa from being a Ritz Carlton property to a private one. The conversion was one of the smoothest and fastest that many veterans have been a part of

January 2008 – January 2012 Centex Homes / PulteGroup Dallas, TX

Sr. Windows Systems Engineer / Project Manager

Job Duties: Advanced WINDOWS Administration and Hardware/Software Server Support and Consolidation

Senior Windows Systems Engineer in an Enterprise Data Center with more than 300 servers (Windows and AS400) on HP/Compaq ProLiant, and IBM Platforms

Provided administration and support of 24 VMware ESX servers representing 200+ virtual servers. All of which are managed through Virtual Center. Additionally planned and performed virtualization of physical servers to reduce footprint (performed over 150 p2v's using VMware Converter)

Researched, tested and implemented hardware/software consolidation solutions for new applications and lease replacements utilizing ESX VMware 3.5 on HP C-class and P-class blade hardware architecture

Managed contracts and warranties with hardware vendors (HP, EMC, and IBM), and opened service request tickets when needed

Coordinated and implemented the installation and configuration of newly deployed production servers on Intel based HP C-class hardware for various applications running on Windows 2003/2008 OS for Active Directory, SharePoint (MOSS 2007), SCCM, SCOM, IIS, SQL 2005/2008, ESX VMware servers and other applications

Analyzed server configurations and designed hardware/software solutions for cost-efficiency and performance optimization

Maintained maximum level of server security, data backup and Anti-virus protection using Password Auto-Repository (PAR), Backup Exec, CommVault, and McAfee Anti-virus programs

Provided companywide 3rd level support for SharePoint (MOSS 2007) from site access to site creation, backup, and maintenance

Assisted in the Active Directory and Exchange conversion for all Centex users, groups and Organizational Unites (OU) after the merger with Pulte

Accomplishments:

Spearheaded the migration and consolidation project of the Data Center to reduce footprint (while minimizing cost) which was completed early and under budget

After the Pulte/Centex merger, I headed the project to move remaining physical Centex servers in the Dallas area from existing co-location in Richardson to company’s offices in Downtown Dallas. This was a very high visibility and impactful move, which was executed over a long weekend as planned, and ahead of schedule

August 2005 – January 2008 Siemens/Washington Mutual Bank Dallas, TX

Sr. IT Systems Engineer / Project Manager

Job Duties: IT Project Management, Advanced WINDOWS Administration and Hardware/Software Server Consolidation

Directed a team of 6 Sr. Windows Systems Administrators in an Enterprise Data Center with more than 1,200 servers (Windows, UNIX, LINUX and Mainframe) on various HP, IBM, Compaq and NetApp Platforms

Coordinated and implemented the installation and configuration of newly deployed production servers on Intel based IBM, HP and Compaq hardware for various applications including Windows 2000/2003 Server (Enterprise and Advanced), Active Directory, IIS, SQL, ESX VMware servers and many other applications

Analyzed server configurations and designed hardware/software solutions for cost-efficiency and performance optimization

Researched, tested and implemented hardware/software consolidation solutions for new applications and lease replacements utilizing ESX VMWare 2.52 and 3.0 on IBM x460 and x3950 hardware architecture

Maintained maximum level of server security and Anti-virus protection using Marimba, Pointsec and Symantec Anti-virus programs

Project Management: following Information Technology Infrastructure Library (ITIL) Standards and Best Practices, cross-platform and multi-location coordination, study, efficiency and cost reporting

Accomplishments:

Presided over the WaMu.com migration project which consisted of 345 servers in multi-state Enterprise Data Centers, drawing praise and honors for early completion and within budget

Initiated a company-wide plan to ensure all Siemens employees at WaMu were compliant with the latest certifications and technical training required

April 1999 – July 2005 EDS/Texas Instruments Dallas, TX

Systems Administrator / Project Coordinator

Job Duties: WINDOWS Administrator, Hardware/Software & Network Support for Servers, LAN and WAN

Supervising a team of 8 Windows Systems Administrators in a Data Center with more than 800 servers (Windows, UNIX, LINUX, Mainframe and IBM)

Coordinating and implementing the installation and configuration of newly deployed production Windows servers on Intel based Compaq and HP hardware for various applications including Windows 2000 and 2003 Servers and Advanced Server, Active Directory, IIS, SMS, SQL and many other applications

Monitoring more than 650 infrastructure Windows and UNIX servers worldwide, using various remote connectivity utilities: VNC, SMS, Terminal Services, SSH, Telnet, Compaq Insight Manager and others

Administering more than 6000 users in 12 different Domains at the second level support. Adding and deleting user accounts, Workstations and Servers to and from Domains

Maintaining highest level of server security and Anti-virus protection using Trend Micro Server Protect and Norton Anti-Virus programs

Project Management: researching, testing and recommending hardware and software solutions for new applications and lease replacements

Producing and compiling user manuals, technical documentation, and step-by-step build documents for various server types

Performing daily backups of data using ADSM (TSM) 3 and 4, Backup Exec 6, 7 and 8, Veritas, NetBackup

Analyzing and recommending resolutions to various hardware and software problems to minimize down time

Accomplishments:

Initiated formal education program, which provided training to 25 staff members, increasing both technical and management skills

Developed a disaster recovery plan by testing and rebuilding servers to confirm fast and accurate recovery in minimal time

Compiled a Daily Check List, Weekly Activity List and a comprehensive email format for our group. An internal audit team recommended these tools to be used by the rest of the NT Administration Groups throughout TI

Evaluated, installed and configured various monitoring tools for the Marketing Web Servers to minimize down time

Created web pages for Intranet, utilizing various web-editors and graphic programs including MS Front Page 2000 and Paint Shop Pro 6.0

Certifications

ITIL Foundation Certification – Jun. 2007

IBM - Servicing xSeries Servers Test – Part II (XW0001) - Feb. 2007

IBM - Servicing xSeries Servers Test – Part I (XW2001R200) - Feb. 2007

IBM - Warranty Basics for Technicians Test (RXW02) - Feb. 2007

IBM - Warranty Basics for Administrators Test (RXW01) - Feb. 2007

Microsoft Certified Systems Administrator (MCSA) in Windows 2003 - Sep. 2004

Microsoft Certified Systems Engineer (MCSE) in Windows 2003 - Sep. 2004

Microsoft Certified Systems Administrator (MCSA) in Windows 2000 - Aug. 2002

Microsoft Certified Systems Engineer (MCSE) in Windows 2000 - Aug. 2002

Microsoft Certified Professional (MCP) - Aug. 2002

Education

Microsoft – 2018: Microsoft Azure Virtual Machines

Microsoft – 2018: Microsoft Azure Virtual Networks

Microsoft – 2018: Migrating Workloads to Azure

Microsoft – 2018: Azure Security and Compliance

Microsoft – 2008: MOSS 2007 Administration and Troubleshooting Plus

VMware – 2008: Attended the VMWorld Annual event

Siemens Learning - 2007: Information Technology Infrastructure Library (ITIL) Foundations

TekFokus Inc. - 2004: VMware ESX Server and Virtual Center Administration Training

TekFokus Inc. - 2003: Upgrade MCSE to Windows 2003 (MS-2210)

TekFokus Inc. - 2003: Upgrade MCSA to Windows 2003 (MS-2209)

SUN Training - 2003: Unix Fundamentals

CompUSA - 2003: Microsoft Project 2000

Hilton Computer Strategies - 2003: Windows Server 2003 Boot camp

SafaSoft Computer Training - 2001: UNIX/Sun Solaris 8 Installation and Administration

SafaSoft Computer Training - 2000: Basic HTML training course

Sylvan Promatic - 1999: NT 4.0 MCSE Training Courses

SafaSoft Computer Training - 1997/1998: NT 4.0 Server and Workstation administration course

Honors and Awards

Received the “Outstanding Effort” award in May 2010 for leading the Richardson Data Center move to Downtown Dallas

Received the WaMu-llian of the month in June 2007 for my accomplishments in the WaMu.com project

Received the 2002 Third Quarter “Achievement Award” for the EDS team at Texas Instruments.

References

Available upon request.

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