Rasheed Maazouz

Basalt, CO

720-***-****

ac8qen@r.postjobfree.com

PROFESSIONAL EXPERIENCE:

*/****- ******* *********** ******, Snowmass Village, CO

Area Director of Food and Beverage

-Manage all Food and Beverage outlets per company SOP, responsible for support of all aspects hotel operation including guest and employee satisfaction, and sales

-Responsible for managing property’s operations in absence of General Manager. Ensure daily inventory is managed to maximize all potential Food & Beverage revenue

- Participate in development of short and long-term financial and operational plans for the property. Oversee transient and package advertising opportunities, and ensure hotel participation in brand-specific programs

-Assist General Manager with development of profit and loss statements, budgets, and financial forecasts

- Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits

-Assist in the Operational and Financial Management of the property

-Ensures that all brand standards are being maintained in each area of the property

-Maintains current licenses and permits as prescribed by local, state and federal agencies. Provides a safe working environment in compliance with OSHA/MSDS

-Oversees all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures and PAF's

-Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement

-Complies with all corporate accounting procedures

-Performs required annual Quality audit with GM and RD

06/2016-11/2017 Marriott, Chartwell Properties, Kansas City,MO Dual F&B Director/AGM

-Directly managed all aspects of food and beverage operations for two newly build separate hotel locations with combined 261 guest rooms located in Central Business District of Downtown KC.

-Completely overseen the pre-opening and completion of the entire construction of the food and beverage department including training newly hired staff

-Responsible for supporting all aspects of hotel operation including guest and employee satisfaction, and sales

-Responsible for the property’s operations in General Manager’s absence

-Ensure daily inventory is managed to maximize all potential Food & Beverage revenue

- Participate in development of short and long-term financial and operational plans for the property

- Oversee transient and package advertising opportunities, and ensure hotel participation in brand-specific programs

-Assist General Manager with development of profit and loss statements, budgets, and financial forecasts

- Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits

10/2014 – 05/20 Dine Equity Corporation, Kansas City, MO

General Manager

-Managed staff of 50 employees

-Consistently managed food costs below goal of 22% through training on portion control and recipe adherence

-Lowered labor costs from 16% to 14% over 3 quarters by coaching on multi-tasking and cross-training

-Managed liquor costs to 14% versus goal of 17% by testing staff on recipes and training on portions

-Coached FOH/BOH staff and salaried manager

-Developed monthly marketing program towards schools, local charities and businesses that brought incremental revenue -Awarded Regional Trophy for 4th quarter performance in food and labor costs and guest satisfaction

-Developed and maintained reputation as customer-minded manager through frequent table visits and building of rapport

03/2013-08/2014 Ameristar Casino - The Great Planes Steak House, Kansas City, MO

Restaurant General Manager

-Manage Casino High-End Steak House operations

-Lowered food costs to 25% (vs. goal of 30%) by controlling waste and training on portion control Trained the staff on multi-tasking and scheduling efficiency to lower labor costs

- Improved Guest Satisfaction scores significantly within 6 months by training on prompt service and high food quality.

-Increased marketing and advertising plans to build loyalty among guests

-Coached all food and beverage service personnel to enforce sanitary food-handling and safety regulations

05/2008– 01/2010 Phoenix Catering, Kansas City, MO

Catering Director

-Communicate company products to client base and prospective customers

-Manage a team of marketing personnel and conduct sales, and marketing training

-Initiated and closed sales leads

(Reason for leaving: Went to Guantanamo Bay as Translator with U.S. Special Forces)

12/2004 – 11/2006 Sheraton Hotel, Kansas City, MO

F&B Director

-Led, managed, and supervised over 100 employees throughout all food and beverage outlets in the hotel while overseeing an annual budget in excess of 9 million (USD)

-Developed, advertised, promoted, and marketed multiple special offers and package events, and planed, coordinated and -organized large-scale banquet/catering events, directly leading to an increase of revenues and net profits by 15%

-Have responsibility for an entire hotel operation in the absence of the General Manager

01/2002-11/2004 Fairmont Hotel, Kansas City, MO Director of Restaurant Operations

-Managed the operation of a high volume, five star, 160-seat, fine dining restaurant, bar and lounge. Supervised, evaluated, and trained 60 employees, forecasted revenues and promoted special business offers

-Managed the inventory and cost control, and oversaw the profit and loss budget accountability

-Improved and maintained the employee satisfaction index above the corporate average, while increasing profits by 15% and maintaining labor, food and beverage costs below forecasted budgets

- Received recognitions by Continental Magazine as the 3rd best hotel bar world

01/1993-12/2001 Ritz Carlton hotel, Kansas City, MO Room Service Manager

EDUCATION:

Bachelors of Science Degree in Mathematics and Physics, University of Kansas City, Missouri

Languages Spoken:

English, French, Arabic

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